Friday Apr 11, 2014

Self Service and the Digital Revolution

Written By: Rick Beers - Senior Director, Product Management - Oracle Fusion Middleware 

Gartner’s ‘Taming the Digital Dragon: The 2014 CIO Agenda’ is now available on our AppAdvantage home page. It’s a very insightful look into what’s driving IT Leadership in 2014 and for the second consecutive year it explores the dynamic of two separate yet complimentary goals for CIO’s: Renovating the core of IT and exploiting new (digital) technology and trends.

Gartner: February 2014, Taming the Digital Dragon: The 2014 CIO  Agenda 

Yes, the digital revolution has arrived to enterprise IT and has matured beyond hope and hype. It’s now reality and will drive a competitive advantage for those that embrace it and the reverse for those that do not. That much is certain.

On the other hand, this revolution heralds the end of the client server era after a 30 year run and today’s single instance ERP-centric architectures will need to evolve. To be sure, ERP is still, and will continue to be the dominant transactional platform within an enterprise, either on premise or cloud based. However, too many enterprises are burdened with heavily customized and overly rigid ERP architectures that simply cannot adapt sufficiently on their own. Gartner’s view of Postmodern ERP captures this need perfectly. 

To be sure, the tandem goals of modernization and digitization rely upon one another for success, but how can this be accomplished? Too many organizations are stuck in a holding pattern and don’t need to be. In fact, this has been explored previously in these blogs and is an underpinning of Oracle AppAdvantage, a layered Framework that offers the opportunity to modernize while delivering new digital capabilities. Good in theory perhaps, but how about in practice. What is an example of ways in which an enterprise can ‘re-imagine the core’ while simultaneously exploiting new digital technologies? Something with demonstrable business results and measurable ROI?

For that, look no further than self service, either B2B or B2C. But this isn’t the self service of even 5 years ago, which was still typically limited to those processes and data that were resident within a single application such as ERP. Self Service today, fueled by proven SOA technologies, deliver an automated, managed and fully informed digital experience resulting in significant cost savings as well as the increased customer awareness and satisfaction that comes from a true 360 degree view of the enterprise. With full security and process management. And, of course, mobile enabled. Access Anytime, from Anywhere, by Anyone. The Reference model below provides a blueprint for enterprise-wide self service. Once in place and delivering solid ROI in its own right, enterprises can then leverage the reusable technologies and skills that were created to expand their digital revolution. 

For more information on getting started with the AppAdvantage Framework visit our website (here). For a detailed look at Self Service at work watch our 30 minute documentary Pella Revolutionizes the Digital Experience for Customers, Partners and Employees.

Monday Mar 03, 2014

The Bus is Here! Let's Go!

Ok. You read my last blog post and built your first your mobile app for iOS and Android.  You’re happy. Happy as a clam. You leveraged your Java expertise, didn’t have to learn a new OS specific language and deployed your mobile app to iOS and Android.  It’s not $WhatsApp that FB just paid $19B for, but cheers for you!

Now your manager comes in, tells you what a great job you did on that app. Folks really like it… but now he wants you to expand it further.  He wants new mobile apps that reach the main servers – where the mission critical apps live.  Can you do that?  We’ll need it to:
  • Build an app to access the existing enterprise applications like PeopleSoft, Siebel, etc. We can’t afford a rewrite, but the execs want to mobile enable them to the field
  • It has to be secure. Enterprise grade. Proven. No compromises here.
  • SLAs (service level agreements). It needs to perform, and the apps performance needs to be measured, with reporting so we can see how the app is being used
  • Caching.  We don’t want to keep hitting our infrastructure unnecessarily.  For the static data, there’s really no need to keep retrieving the same data over and over again when we can simply cache it, right?



What do you think? Can you do it?

Check out this post by Jeff Davies covering mobile apps and Oracle Service Bus, part of the new Oracle Mobile Suite – and get happy! 

To learn more about Oracle Mobile Platform, click here.

Wednesday Oct 30, 2013

Chalk Talk with John: How Does SOA Add Value to Your Enterprise?

In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA.

Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may have with your enterprise systems.

About me:

Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals.

Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

Wednesday Apr 10, 2013

Demystifying Data Integration for Cloud

Data Integration Product Marketing Team Blog

In our screencast on Tuesday, we presented how to use data integration products to move to cloud computing successfully. If you missed the screencast you can watch it here.

In this screencast, we explained 3 key ways Oracle’s data integration products can support and enhance your cloud computing architecture. These solution areas are:

(1) Consolidation/migration to cloud without downtime and enabling highly available data infrastructure

(2) Providing data services for data-layer application integration as part of platform-as-a-service

(3) Real-time application data synchronization within private cloud, and between non-cloud and private cloud systems

In our white paper “Demystifying Data Integration for Cloud” we explain these solutions in more detail. The white paper goes into specific uses such as loading bulk data into cloud, and integrating data between on-premise systems and public cloud, as well as how to meet availability and performance related SLAs.

You can download this white paper here along with other assets describing our cloud oriented solutions.

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