Friday Jun 27, 2014

Oracle Launches BPM Suite 12c

Today, Oracle launched BPM Suite 12c to help businesses optimize and automate their business processes, but enable them to establish deeper connections that will drive ongoing engagement.  Oracle BPM Suite 12c, the industry’s most social, unified, and complete BPM solution, helps organizations plan and manage their entire business architecture.  With the new release, organizations are able to quickly adapt to rapidly changing business requirements, enhance time-to-value for new processes, and help their customers realize improvement and efficiency gains.

Oracle BPM Suite 12c includes improvements to the product’s Business Activity Monitoring and Business Architecture Modeling features and enhanced support for Adaptive Case Management and Oracle Process Accelerators.  For more information on all the new features and enhancements BPM Suite 12c has to offer, join us on August 6th @ 10 AM PT for the launch webcast.  For more information on registering for the launch webcast click here.  

Thursday Apr 17, 2014

Master Data Management: How to Avoid Big Mistakes in Big Data

Written By: Neela Chaudhari, Principal Product Marketing Director - Master Data Management & Fusion Middleware

The paradigm-changing potential benefits of big data can't be overstated—but big changes can deliver big risks as well. For example, exploding data volumes naturally create a corresponding increase in data correlations, but as leading experts warn, correlations should not be mistaken for causes.

To avoid drawing the wrong conclusions from big data, organizations first need a way to assemble reliable master data to analyze. Then they need a way to put those conclusions and that data to work operationally, in the systems that govern and facilitate their day-to-day operations.

Master data management (MDM) helps deliver insightful information in context to aid decision-making. It can be used to filter big data, isolating and identifying key entities and shrinking the dataset to a manageable size for parsing, tagging, and associating with operational system records. And it provides the key intersecting point that enables organizations to map big data results to operational systems that are built on relational databases and structured information.

Adopting master data management capabilities helps organizations create consolidated, consistent, and authoritative master data across the enterprise, enabling the distribution of master information to all operational and analytical applications, including those that contain customer, product, supplier, site, and financial information.

Oracle Master Data Management drives results by delivering the ability to cleanse, govern, and manage the quality and lifecycle of master data.

To learn more about the importance of MDM as an underlying technology that facilitates big data initiatives, read an in-depth Oracle C-Central article, "Masters of the Data: CIOs Tune into the Importance of Data Quality, Data Governance, and Master Data Management."

And don't miss the new Oracle MDM resource center. Visit today to download white papers, read customer stories, view videos, and learn more about the full range of features for ensuring data quality and mastering data in the key domains of customer, product, supplier, site and financial data.

Wednesday Nov 27, 2013

Chalk Talk with John: Revisiting Business Process Management Value

It is easy to get caught up in the technical aspects of Business Process Management - potentially loosing sight of basic value that it can provide to our organizations.

Using our fictional communities of Middleware Fields and Codeaway Valley, we examine strategies to ensure that each town's teddy bear factories can meet customer demand. Is there a way for them to gain some visibility and management into the processes around them to make the most of their efforts? Let’s find out.

About me:

Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals.

Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

Wednesday Apr 17, 2013

Leveraging Master Data to the Max

MDM Product Marketing Team Blog

We hoped you enjoyed our recent screencast, “Master Your Data. Master the Enterprise”, and got to learn about how enterprises are bombarded by data both internally and externally and how Oracle MDM can help. In case you missed the screencast, you can catch the replay here.

You can now download our latest article from CRM Magazine about how CIOs are tuning in to MDM and Data Quality and read about:

  • How Master Data Management and Data Quality make a powerful combination for consolidated trusted data
  • How MDM is critical to creating a single view of the customer, product, supplier or site while identifying data relationships for better governance
  • How data quality is composed of key capabilities that combine to form an enterprise solution

Download the paper here.

Engage with Us

Monday Apr 15, 2013

Master Data Management Reaches Far and Wide in the Enterprise

MDM Product Marketing Team Blog

Mastering Data has never been easy. Here’s why it matters – it provides a process and clear path for consolidating relevant information across data domains. Multiple, inconsistent sources of data lead to embarrassing reports to management, inaccuracies in external reporting and poor decision-making based on low-quality data. Mastering data is key to getting a handle on the customer, product, supplier, partner and contact information which are all vital for customer management, new product introduction and daily business operations.

Tune into this screencast titled New Business Imperative: Social, Mobile, Cloud Series and hear how Oracle MDM is an initiative that spans beyond IT and across multiple lines of business because mastering your data means mastering the enterprise.

Engage with Us

Thursday Jan 03, 2013

LADWP Transformed Customer Experience with Oracle WebCenter & Oracle Identity Management

Los Angeles Department of Water & Power (LADWP) serves 1.6 million residential and commerical customers in the greater Los Angeles area. Hear from Matt Lampe, CIO how LADWP mobile-enabled a customer service portal using Oracle WebCenter and Oracle Identity Management.

Additional Information

Thursday Feb 09, 2012

Oracle Named a Leader in both User Provisioning and Identity and Access Governance

Oracle Identity Management solutions were positioned in the Leaders quadrants, in the two recently published Gartner Magic Quadrant reports. This post is the first in a series of multi-part blog discussion, and over the course of next few weeks, we’d be covering details on what we believe make Oracle’s User Provisioning (Identity Administration) solution, Oracle Identity Manager and our Identity and Access Governance solution, Oracle Identity Analytics truly unique and industry leading.

Gartner published their first-ever Magic Quadrant for Identity and Access Governance and Oracle is a leader.

Source: Gartner Magic Quadrant for Identity and Access Management, Dec. 15, 2011. Doc ID#223606. Authors: Earl Perkins and Perry Carpenter. Page 3

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available by clicking on the note title. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any of warranties of merchantability or fitness for a particular purpose.

Identity and Access Governance solutions offer business users identity analytics and reports to address governance, audit and compliance challenges. According to Gartner, leaders in Identity and Access Governance (IAG) are “composed of vendors that provide products with a good functional match to client requirements for establishing a governance system for access. These vendors have been successful in building an installed base and revenue stream within the IAG market, and have a relatively high viability rating (because of IAG revenue). Leaders also show evidence of superior vision and execution for anticipated requirements, as they relate to technology, methodology or means of delivery. Leaders typically have significant market share, strong revenue growth, and demonstrated early customer satisfaction with IAG capabilities and/or related service and support.”

Oracle Identity Analytics is an advanced Identity and Access Governance solution from Oracle offering rich analytics, prioritized risk scoring, business-friendly dashboards, and advanced compliance features that monitor, analyze, review, and govern user access to mitigate risk, build transparency and satisfy compliance mandates.

The key challenge we often hear organizations talk about is scaling the compliance processes. Performing access certifications across not a handful but 100s of applications requires not just an automated solution but a powerful (but business friendly) process engine solution powered by analytics to make sense of all the data. To make it a real world discussion rather than a theoretical one, join ING and Oracle on a live webcast:  Scaling Role Management and Access Certification to Thousands of Applications on Wednesday, April 11, 2012 10:00 AM PDT where ING discusses how they successfully tackled the scale challenge.

Close on its heels, Gartner also published its 2011 Magic Quadrant for User Provisioning and Oracle is a Leader.

Source: Gartner Magic Quadrant for User Administration/Provisioning, Dec. 22, 2011. ID# G00219354. Authors: Perry Carpenter and Earl Perkins. Page 4

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available by clicking on the note title. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any of warranties of merchantability or fitness for a particular purpose.

Two things are clear with these reports. Organizations are looking at integrated, platform solutions to meet their audit and compliance needs. Platform approach is the only viable approach to close security and audit gaps, reduce TCO and derive the complete picture. And we believe with Oracle’s positioning in the leaders quadrant for both User Provisioning and Identity and Access Governance, organizations are assured that they are not only getting the complete solution but also best-in-class, backed by a strategic vision and strong executive commitment. Seamless integration with Oracle Identity Manager 11g makes Oracle Identity Analytics 11g industry's only access governance solution to offer an accurate closed-loop remediation solution with risk feedback calculated over a user’s lifecycle as actionable insight for certification reviews. To get customers’ perspectives on the implementation and results from the platform approach, we recommend you look at our monthly webcast series on the subject:

Customers Talk: Identity as a Platform.

If you are looking at user provisioning and/or compliance solutions, we suggest you start by downloading these analyst reports and our recently issued press release on the subject. For more information on Oracle’s platform approach to Identity Management and to learn more about our best-in-class Identity Management solutions, visit us at or contact us via our online communities: Facebook, Blog and Twitter.

You may also find the following resources helpful:

Ongoing Webcast Series: Customers Talks: Oracle Identity Management as a Platform

ISACA Webcast: Limiting Audit Exposure and Managing Risk with Metrics-Driven Identity Analytics

Customer stories: Tackling Compliance Challenges with Oracle Identity Analytics

What’s New in Oracle Identity Manager 11g

Monday Sep 19, 2011

Oracle Catches IBM's Identity Management in a Jam

Join us for an upcoming Webcast that explores the gap between Oracle and IBM in Identity Management. The webcast features: Smuckers, one of Oracle’s most innovative Fusion Middleware customers where they’ll be discussing why they chose Oracle over IBM. You’ll also hear directly from Oracle’s Scott Bonnell, Senior Director, Product Management, and Naresh Persaud, Oracle Director of Product Marketing. In a recent interview for the Fusion Middleware Newsletter Persaud discusses the biggest differences between Oracle and IBM.

“We found that the fundamental difference lies in Oracle’s integrated platform approach to identity management, a strategy that pays dividends in both cost savings and ROI,” he says. "The Oracle stack is completely integrated and tested out of the box, compared to IBM's cobbled-together group of solutions. It's not surprising that companies find themselves consistently spending a lot on integration with IBM." For example, a recent white paper from industry researcher Aberdeen Group found that companies using an integrated platform for identity management saved up to 48 percent over companies that tied together a raft of point solutions.

Oracle’s commitment to openness and interoperability also helps customers leverage legacy identity management applications, something that IBM solutions cannot match. “We have invested in standards that allow Oracle Identity Management to connect with other identity solutions, including IBM,” says Persaud. “We want customers to have the ability to easily expand existing identity management deployments with more capabilities from Oracle. It's important that companies have the ability to take advantage of identity management innovations going forward.”

To hear more about the advantages of Oracle over IBM, register now for the webcast, or see more like this on our Oracle site at

Friday Sep 02, 2011

The Platform Evolution: Analyzing Point Solution vs. Platform Approach


Aberdeen recently released a report documenting the trend toward businesses adopting a more platform centric view of Identity and Access Management - noting that companies can save up to 48% by deploying solutions that are part of an integrated platform vs. deploying and integrating point solutions from different vendors.  Get a copy on our website.

Security Is About Latency

In Identity Management, security is a question of how quickly we can adapt and change. When an employee changes job roles or separates from the company, the latency of changing the employee's access to applications is the window of risk exposure. If a hacker is attacking your system, the latency of detecting the hacker and preventing the attack is the window of risk.

Analogy - if I go outside to pick up the mail and leave my front door open for five minutes, the chances are my TV is still in my home when I return. If I go to Aruba on vacation for a week and leave my front door open most likely my TV is gone. The key difference is the latency. The faster I close the door ,when I no longer need it open or when I am no longer monitoring it, the more secure my TV will be.  In Redwood City I can probably keep my door wide open for a day or more without my TV disappearing.  Lets say I am in Manhattan. If I leave my door wide open for one day, I may lose my TV.  The difference between Redwood City and Manhattan is the velocity and volume of the potential threats. In Manhattan I need low latency change. In Redwood City, I can probably go a little longer without closing my door. In Manhattan there is  just a larger volume of traffic that can potentially walk into my place if I leave the door open.

To connect the analogy, organizations today are providing more remote access to partners, customers and employees. At the same time the volume of applications has risen. The business enterprise is now living in Manhattan and leaving lots of doors open. The processes  to change access control via help desks, determine appropriate level of access, enforce separation of duties and monitor user behavior are not integrated enough to keep up with the velocity of the threats.  Here are a few examples:


  • Employee Job Change -  Organizations use ticketing systems to have user access changed. The reality is that the help desk is taking these requests by the thousands and it takes days or weeks to make access control changes.
  • Employee Separation -  Organizations depend on application administrators to remove dormant accounts and reconcile which users are no longer with the company before terminating access. The reality is that there are thousands of accounts and the application administrators do not have a way to truly certify a user's access or account. 
  • Re-mediating Employee Certification Reviews - Organizations depend on managers to certify their employee access without providing the context information necessary for managers to make the right decision. The reality is that many managers are blindly certifying user access because the task of verifying user access is too cumbersome.

Bottom Line: Quicker access change control to portal applications and better prevention of SOD conflict to ERP systems makes the enterprise a safer place.

We have to reduce latency of access change as the velocity of the threat increases. An integrated platform minimizes the latency of change across all applications  so enterprises can adapt to the velocity of threats.

Don't miss the  upcoming webcast on Analyzing the Identity "Platform" versus "Point Solution" Approach on Sept 15, 2011, 10 AM PST. Register today. 






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