Thursday Mar 06, 2014

Chicago Oracle AppAdvantage Roundtable Coming Up Next Week

Have you been to one of these yet? If not, do take a look here and register for an Oracle AppAdvantage Roundtable coming to a city near you. This is a global series showcasing a customer, an implementation partner and of course an Oracle executive. More importantly, it is a great opportunity to network with your technology executive peers in your region. We look forward to hosting you at one of these events.

Chicago, you are up next! See you soon.

Oracle AppAdvantage Roundtable Chicago

Oracle Corporation
Oracle AppAdvantage Rountable - Chicago

Drive Today’s Business and Tomorrow’s Growth.

Enterprise applications are the backbone of most businesses and are essential for standardizing and consolidating IT environments. Some enterprise applications designed to bring control and efficiency to your business may be too rigid to take advantage of mobility, cloud, security, personal productivity, analytics, and collaboration.

Do these modern disruptive technologies make enterprise applications obsolete? How can you enhance these critical IT investments so they are flexible enough to utilize current and future technology trends? Is there a way to build upon these?

Join Oracle, Intel ®, and Keste for an interactive roundtable, on March 11th, where we will hear how companies are optimizing their application infrastructures to align IT with new business demands, increase reliability, and support future growth.

You’ll get insights and proven strategies to help you:

  • Boost application performance, scalability, and deployment time
  • Contain operational costs and fuel business growth
  • Capitalize on digital trends like social, mobile, and cloud
REGISTER NOW

or call 1.800.820.5592 ext. 12290.



Register Now
or call 1.800.820.5592
ext.12290


Tuesday, March 11, 2014
9:00 a.m.-11:30 a.m.


DoubleTree by Hilton Hotel Chicago O'Hare Airport
5460 N River Rd Rosemont,
IL 60018

Intel

Stay Connected
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Agenda
9:00 a.m. Breakfast and Registration
9:30 a.m. Welcome and Introduction
9:40 a.m. Customer Case Story
10:10 a.m. Oracle AppAdvantage: Empower Your Enterprise. Technology Your Way
10:25 a.m. Keste Oracle Partner Presentation
10:45 a.m. Roundtable Discussion
11:30 a.m. Summary
12:00 m. Close

Sponsored by:
Keste

IIf you are an employee or official of a government organization, please click here for important ethics information regarding this event.
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Wednesday Sep 25, 2013

Fusion Middleware at Oracle OpenWorld 2013 Gazette – Wednesday, Sep 25

Highlights from Yesterday

As some of you may know ORACLE TEAM USA won 2 more races yesterday and now they're tied with NZ 8-8. The winner-take-all race is scheduled for 1:15 p.m. Pacific today. GO TEAM!

On the Oracle OpenWorld front, yesterday was chock full of good information with senior leadership taking the stage across various Keynotes and General Sessions. In case you missed Thomas Kurian’s keynote, be sure to tune into the Oracle OpenWorld channel so you keep up at your company’s water fountain conversation today. While there, don’t miss the keynote from the software and hardware heads of development at Oracle, Thomas Kurian and John Fowler to understand Oracle’s strategy and vision centered around the needs of our customers. Oracle OpenWorld attendees also got an introduction on how to deploy Oracle Fusion Middleware components in private and public clouds yesterday during the Oracle Fusion Middleware: Designed to Power Your Cloud Strategy session by Senior Director of Product Management, Sandeep Banerjie, and Oracle VP/Architect, Mark Nelson.

Group Vice President for Oracle Fusion Middleware, Amit Zavery, discussed Oracle AppAdvantage at length during his General Session: Transform the Enterprise—Optimize Applications Investment with Middleware [GEN9301]. We will have additional coverage of this session later today so be sure to check back. While at Oracle OpenWorld, our own IT Leader, Rick Beers hosted a panel of AppAdvantage customer executives showcasing the business impact of Oracle AppAdvantage in organizations as Igloo and more. The panel received a great response from the audience as the new business-IT alignment theme seemed to echo through all the stories discussed.

So, what would follow such an impressive line-up? Take a look below to see what is in store for you today.

Top Five Picks for Today

We recommend you make your way to these sessions today:

CON9447 Real-World Cloud Integration Simplified with Oracle SOA Suite
10:15 AM - 11:15 AM
Moscone West 2014

CON2253: BPM and SOA Are Going Mobile: An Architectural Perspective
11:45 AM - 12:45 PM
Moscone South 304

CON9271: Oracle AppAdvantage: Optimize Cross-Channel Marketing with Oracle Fusion Middleware
1:15 PM - 2:15 PM
Moscone West – 2014

CON9565: Oracle WebCenter Customer Panel
3:30 p.m. – 4:30 p.m.
Moscone West 2016

CON9343: Oracle AppAdvantage: Orchestrate HCM Processes and Drive HR Efficiencies
5:00 PM - 6:00 PM
Moscone West 2014

Customer Spotlight

CON9437: Mobile Apps for Oracle E-Business Suite with Oracle Fusion Middleware
Wednesday, Sep 25, 11:45 AM - 12:45 PM
Moscone West– 2014

Catch Jay Smith from World Fuel Services and Oracle experts as they discuss how to extend processes and build services to enable mobile applications for Oracle E-Business Suite.

Partner Spotlight

Meet our partner, Keste. Based in Dallas, Keste is a leading provider of Oracle solutions for organizations around the world. With primary focus on delivering solutions for Oracle Applications, Oracle Cloud, Engineered Systems and Oracle Fusion Middleware, Keste has a number of AppAdvantage implementations under its belt.

Hear Keste talk about one of these Oracle AppAdvantage use cases today at Oracle OpenWorld.

CON6102: Automating Oracle E-Business Suite Invoices with Oracle Fusion Middleware
3:30 p.m. – 4:30 p.m.
Moscone West 2014

Exhibitor Hall Hours

Today, the Exhibitor Hall is open from 9:45 a.m. – 4:00 p.m. with dedicated hours from 2:15 p.m. – 3:30 p.m.

Make sure to stop by to see the Oracle Fusion Middleware solutions in action in and talk to the product experts. We have over 60 demo stations for Oracle Fusion Middldeware in Moscone South (floor map).

Test your Fusion Middleware IQ

The correct responses to  yesterday's trivia: 1-C, 2-C, 3-B.

And here's our trivia for today:

1) Which Oracle Fusion Middleware component is behind the customer-facing self-service portal of the Los Angeles Department of Building & Safety?

A – Oracle WebCenter

B – Oracle Portal

C – Oracle WebLogic Server

2) Which component(s) of the Oracle Identity Management portfolio is critical to extend enterprise security to mobile applications and data?

A – Oracle Access Manager

B – Oracle API Gateway

C – Oracle Entitlements Server

D – All of the Above

3) Which recent acquisition has been critical to make Oracle Exalogic an elastic storage/compute/network infrastructure that is OpenStack compatible?

A – Tekelec

B – Nimbula

C – Acme Packet

Tune in tomorrow for the answers to these.

Tuesday Aug 27, 2013

Keste Blog Series: Cloud Integration Success: Aramark Deploys Oracle Cloud Integration to Reduce Process Time from Days to Minutes

By Michael Beattie, Vice President and CIO, Aramark Uniform Services

Preface from Sri Ayyeppen, CTO and Co-founder, Keste:

In this blog series, I have been talking about how companies deploy cloud integration with Oracle SOA Suite to achieve significant business benefits. In the case of Aramark Uniform Services, which we'll cover here, the company initiated an enterprise-wide IT project to deploy an Oracle Fusion Middleware platform. They had a list of seven major projects that would leverage this new middleware foundation, including an overhaul of their accounts receivables (AR) processes. To that end, the company needed to automate the prospect-to-customer migration process to set up new customer accounts in Oracle E-Business Suite (EBS) and perform credit checks. The solution called for an integration between their cloud-based opportunity management system, Salesforce.com, and their on-premise customer database within EBS. This project was a precursor to tackling the larger AR automation challenges ahead of them.

Michael Beattie, Vice President and CIO, Aramark Uniform Services:

Aramark Uniform Services is a global provider of uniforms and career apparel for the automotive, food, manufacturing, and healthcare industries. We serve over 300,000 businesses and offer rental and direct sales uniform programs to our clients. In early 2012, we called on Keste to conduct an on-site enterprise architecture workshop for our organization with a focus on leveraging the Oracle Fusion Middleware portfolio. They helped us identify solutions to several business challenges that we needed to address, such as automating our accounts payable (AP) invoicing process, eliminating our 3rd party AR billing vendor, and deploying a seamless single sign-on solution across all of our applications. Keste developed a roadmap for a fully integrated Oracle Fusion Middleware infrastructure that would lay a solid foundation upon which we could deploy solutions to address these issues.

One critical element for our overall project was to integrate an on-premise application with a cloud solution. Our sales team uses Salesforce.com to manage prospective customers from prospect to final contract signing. However, we stored our customer information in a legacy system called RAS and processed invoices through the AR functionality in our EBS system. To make the situation even more complex, we did credit checks in yet another SaaS system provided by DNBi. None of these systems were integrated, so the process to set up a new customer, conduct a credit check, and send an invoice took quite a bit of time and led to data errors. We needed a single source of truth for customer information and a streamlined method for converting prospects to customers so we could send invoices.

In a project that we called RAS-to-Oracle AR consolidation, we began by creating an interface between Salesforce.com and our EBS system using web services through our Oracle SOA Suite implementation. As prospects meet certain criteria in Salesforce.com, the SOA interface kicks off a message to EBS that creates a new Customer Party record. When the service agreement is executed, our Customer Desk builds out the Account in EBS, which now interfaces to RAS. Previously, sales support staff would update customer records manually in RAS. Then we would send a data feed from RAS to EBS to update customer records in the Oracle system—so we could process invoices. This new Salesforce.com to EBS interface eliminates the legacy system, the manual updates, and the RAS-to-Oracle data feed. We've integrated our on-premise EBS system with Salesforce.com's cloud application to get real-time data updates.

However, we needed to take this project a step further to automate the credit check process. Our next step was to integrate the EBS customer record system with our 3rd party credit service, DNBi. Using another Oracle SOA integration, EBS sends a message to DNBi to perform credit checks on the new customers and receives that information back into EBS automatically—and updates the credit terms in Salesforce.com. Before, employees would need to manually look up the new customer record in EBS, then log into the DNBi system and enter the customer information to look up their credit information. Finally, the person would go back into EBS to update the customer record with the appropriate credit data. This was a cumbersome process that took a lot of time and manual effort.

New process:

In fact, it took several days as we waited for the new customer record to be created and credit to be checked before we could send an invoice to a new customer. Now, the entire process is done in real-time. A prospect is converted to a customer in Salesforce.com, the new customer record is automatically created in EBS, and credit is immediately checked and updated in EBS via DNBi. We have eliminated our legacy RAS system, automated processes that were manual, increased employee productivity—and most importantly helped to shave time off our days sales outstanding since we can invoice new customers immediately.

And, if you are at Oracle OpenWorld this year, hear first-hand the details on Aramark Uniform Services’ implementation and get your questions answered live.

CON6102: Aramark Automates Oracle E-Business Suite Invoices with Oracle Fusion Middleware
Wednesday, Sep 25, 3:30 pm – 4:30 pm
Moscone West, Room 2014

Add to your Schedule Builder

From Sri Ayyeppen:

Aramark has embarked on a transformational IT project to deploy an Oracle Fusion Middleware infrastructure. This cloud-to-premise integration is just one piece of the larger puzzle, but it is a critical one. Creating customer records and performing credit checks have to be automated—to speed the process, eliminate data errors, and streamline workflows. Without key integrations like Aramark's cloud-to-premise example here, the company wouldn't be able to tackle larger projects like optimizing their AR process and automating billing.

Is your organization in a similar situation? Are you struggling with manual processes that take days and could be automated with a SOA interface that connects two systems? I'd like to hear about your challenges. email: mailto:sri.ayyeppen@keste.com

About the Authors:

Michael Beattie, VP and CIO, Aramark Uniform Services

Mike Beattie is VP and CIO for Aramark Uniform Services headquartered in Burbank, CA. He has spent the last 15 years of his career managing IT organizations in companies of various sizes, from startups to multi-billion dollar corporations. Prior to joining Aramark three years ago, Mike was a member of the IT leadership team at Intel Corporation in Folsom, CA. At Intel, Mike held several roles including Business Unit CIO, Director of IT Strategic Planning and Director of IT Program and Project Management. He received his BS in Mathematics and Computer Science from the US Naval Academy and has advanced degrees in Nuclear Engineering and Business Administration. Mike lives in Burbank with his wife and two children.

Sri Ayyepen, CTO and Co-Founder, Keste

Sri Ayyeppen is chief technology officer (CTO) and co-founder of Keste, a leading worldwide Oracle solutions provider based in Dallas. As the CTO, he is responsible for leading teams delivering solutions with Oracle Applications, technology and infrastructure. His primary focus is on applications and business process integration through service-oriented architecture (SOA) technologies and highly available enterprise deployment with Engineered Systems and Oracle Cloud. Within this role, some of his key areas of responsibility include leading Enterprise Architecture team for Keste customers, driving principles and practices around creating best-in-class architecture leveraging present-day technology like enterprise software, business integration products and mobility.

Sri is a well-known industry expert and you can find him discussing IT on @SriAyyeppen and LinkedIn: SriAyyeppen

Wednesday Aug 21, 2013

Keste Blog Series: Delivering Extreme Business Value - Integrating Industrial Devices with Core Business Processes

By Sri Ayyeppen, CTO and Co-Founder, Keste

In the last blog, I discussed the overall structure and goals of Cloud Integration and the business drivers for integrating cloud and on-premise applications. The first in a series of real-world examples success stories, today we will discuss a success story that utilizes real cutting-edge technology. The post outlines a customer use case where they undertook warehouse management system modernization by integrating a robotic pick, pack & ship system with Oracle E-Business Suite via a cloud-based message broker, leveraging Oracle SOA Suite and Oracle Service Bus to accomplish the integration.

This customer—a large medical device manufacturer—was looking to modernize their warehouse management system to enable faster shipment and delivery.  They faced significant challenges in delivering accurate shipments with short lead times to meet their rigorous customer service demands. The customer operates multiple manufacturing and distribution centers in North America and Europe, and is committed to shipping orders the same day they are placed.

To deliver on this commitment, they implemented a robotic inventory system in their largest distribution facility. Kiva Systems® (wholly owned by Amazon.com) provides a material handling system that takes the manual processes out of inventory picking and packing. Instead of personnel roaming a large warehouse, the robots bring the inventory to the pickers, just in time for the next order. To achieve operational efficiency and reduce the amount of personnel required, the customer decided to automate the complete process of fulfilling orders by integrating Kiva and Oracle E-Business Suite. (See an example of these amazing devices here.)

Keste was brought in to design and deliver the integration solution leveraging Oracle SOA stack. We first worked with their WMS architects to create a solid reference architecture establishing a foundation for future growth. Once the reference architecture was vetted with a proof of concept, we scaled the solution to the entire warehouse to multiple robots to deliver the expected business benefits.

To replace multiple legacy ERP systems, it was critical to integrate the Kiva system with their global E-Business Suite implementation The Kiva integration handles bidirectional communication via SOA Suite for inventory transactions, including Pick Release, Pick Confirm, Sub-inventory Transfer, Adjustments, Cycle Count, Container Creation, and LPN assignment.

Once a sales order has been entered into Oracle E-Business Suite and released via a BPEL process to the warehouse, the Kiva system receives the Order, prioritizes it based on order attributes, routes it based on inventory location and robot positions, and begins delivering inventory to the Picker (the actual person filling the order). The Picker scans the inventory, packs it into boxes, and repeats until the order is complete. The Picker never has to perform transactions in Oracle E-Business Suite. Once the Picker has scanned the completed order, all of the Kiva transactions are then automatically pushed back into E-Business Suite for inventory control.

The customer’s goals are to have orders shipped on the same day that the order is received—at the same time reduce costs through automation and fewer human touch points. Near real-time integration between Kiva and Oracle Order Entry/Shipping Execution is critical to achieving these goals. Eliminating the users’ need to perform redundant transactions in Oracle eBusiness Suite is also critical. The implementation of Oracle SOA Suite enabled them to achieve this. Orders are shipped on the same day and all Oracle EBS transactions are automated once a sales order is booked.

The SOA model was designed to enhance the agility and cost-effectiveness of their business operations. This has been accomplished by aligning the technology architecture with the business architecture. Establishing the SOA framework with Oracle SOA Suite enabled the customer to not only develop complex integrations, such as Kiva, but also integrate with newly acquired companies or cloud solutions, in an efficient, reproducible, and maintainable manner. Integrations with cloud platforms did not just stop with warehouse management systems but extended to shipment tracking, returns management with third party logistics platforms (3PL), thereby providing a superior customer experience - delivering accurate and fast shipments and quicker ways to return shipments as needed.

Like this customer, many companies are looking for cloud integration solutions to enhance and improve specific business functions or simplify IT environments. The challenge then becomes how to keep processes streamlined and eliminate duplicate data and efforts—and that's where a cloud – on-premise integration solutions can add value. If your organization is in a similar situation, consider the potential benefits of a cloud integration solution:

  • Faster time-to-market with integrated transactions and processes
  • Reduced complexity through standards-based (SOA) integration
  • Increased control through end-to-end cloud and on-premise visibility
  • Ensure real-time data synchronization between cloud and on-premise applications

In the next post, we'll share another real-world example of an integrated cloud based CRM solution that is helping another customer reap business benefits.

*customer name withheld by request

Sri Ayyeppen, CTO and Co-Founder, Keste

Sri Ayyeppen is chief technology officer (CTO) and co-founder of Keste, a leading worldwide Oracle solutions provider based in Dallas. As the CTO, he is responsible for leading teams delivering solutions with Oracle Applications, technology and infrastructure. His primary focus is on applications and business process integration through service-oriented architecture (SOA) technologies and highly available enterprise deployment with Engineered Systems and Oracle Cloud. Within this role, some of his key areas of responsibility include leading Enterprise Architecture team for Keste customers, driving principles and practices around creating best-in-class architecture leveraging present-day technology like enterprise software, business integration products and mobility.

Sri is a well-known industry expert and you can find him discussing IT on @SriAyyeppen and LinkedIn: SriAyyeppen

Previous Posts in the Series:

Keste Blog Series: Integrated Cloud Solutions - Bridging the Integration Divide across Cloud and On-Premise Applications

Wednesday Aug 14, 2013

Keste Blog Series: Integrated Cloud Solutions - Bridging the Integration Divide across Cloud and On-Premise Applications

By Sri Ayyeppen, Keste CTO and Co-Founder

I recently authored a whitepaper entitled, "Migrating Applications to Engineered Systems: A Strategic Roadmap to a Cloud Integrated Platform," which discusses how companies can capture significant business impact through an integrated cloud-based solution. Over the course of this blog series, I’d share some of these findings with you and will also hone in on use cases with organizations looking to take advantage of integration with applications, especially Oracle Applications, Fusion Applications, custom Oracle Applications, among others.

Many companies are taking advantage of the proliferation of cloud-based SaaS applications (Salesforce®, Workday®, etc.), yet the need for on-premise applications isn’t going away. In order to find a solution for integrating across applications and platforms, companies need to take a broader, comprehensive and standardized approach to bridging this divide.

An integrated cloud solution is a great fit for companies that need more out of their applications environment. For example, companies that need to incrementally expand their IT application footprint, or companies that need to quickly and confidently scale their IT infrastructure without impact to performance (e.g., SaaS companies whose products depend on IT for delivery). Integrated cloud solutions can take many forms, but most often I find clients need to link their existing IT applications together, such as:

  • Existing cloud applications—like social media, networking, or marketing sites
  • On-premise applications—like HR, ERP, service, and support programs
  • Mobile apps—for smart phones, tablets, or other mobile devices
  • Partner or business-to-business applications—connecting vendors, suppliers, or distributors
  • Devices—any end-point that could potentially integrate with a cloud such as cars, satellite receivers, smart phones, HVAC systems, communication or utility grids, etc.


Over the past several years of working with customers to develop integrated cloud solutions, I have found that it's very important to start by documenting the current and future business use cases that the IT environment must support. Understanding these business requirements allows me to analyze both the business and data integration needs for my clients:

  • Business integration needs—understand the required service processes such as orchestration, mediation, and service routing to meet key business requirements/outcomes.
  • Data integration needs—analyze the transactional processes such as batch vs. real-time, ETL, and data replication requirements to ensure the right data is passed to the right application at the right time.

This leads me to a key step in supporting my customers’ integrated cloud journey—developing an IT reference architecture. This ‘IT blueprint’ ensures that the integrated cloud solution will meet both current and the future business needs. The reference architecture shows optimal transaction design patterns and the configurations of hardware and software. It also provides a well-defined feedback loop that allows IT staff to monitor and adjust transaction parameters as necessary.

I also find the reference architecture as a useful tool to determine the best product mix for organizations looking at cloud and on-premise integration, including:

  • Oracle SOA Suitewhich offers the middleware tools and capabilities to create a fully scalable, integrated cloud-to-cloud or cloud-to premise platform, such as Oracle API Gateway for external cloud communications, Oracle Service Bus for internal service virtualization, and Oracle Coherence to speed data transaction processing.
  • Oracle BPM Suite—which supports design and implementation of all process types and case management flows, delivering immediate and impactful ROI and driving enhanced customer experience and intelligent operations.
  • Oracle Data Integration products like Oracle GoldenGate, which offers real-time data integration, transactional data replication, and data comparison across heterogeneous systems.

And for organizations with Oracle Applications or custom applications built on Oracle technologies, there are obvious advantages to leveraging Oracle for cloud integration—these include lower total cost of operation (TCO), a standardized platform, and a proven solution built on industry best practices, among others.

After helping dozens of companies implement integrated cloud solutions, we have found that we can deliver these new architectures in as little as two to three months, making the leap to this next generation IT solution fast, without disrupting current business capabilities.

In the coming weeks, I’ll continue my discussion on the business value that integrated cloud computing can provide by showcasing a series of customer experiences.  We'll discuss specific use cases for cloud integration deployment based on real world implementations like those at Aramark, JDSU, and other organizations. The series will continue to focus on implementation strategies and best practices while highlighting the business impact of this new technology paradigm.

About the Author:

Sri Ayyeppen is chief technology officer (CTO) and co-founder of Keste, a leading worldwide Oracle solutions provider based in Dallas. As the CTO, he is responsible for leading teams delivering solutions with Oracle Applications, technology and infrastructure. His primary focus is on applications and business process integration through service-oriented architecture (SOA) technologies and highly available enterprise deployment with Engineered Systems and Oracle Cloud. Within this role, some of his key areas of responsibilities include leading Enterprise Architecture team for Keste customers, driving principles and practices around creating best-in-class architecture leveraging present-day technology like enterprise software, business integration products and mobility.

Sri is a well known industry expert and you can find him discussing IT on @SriAyyeppen and LinkedIn: SriAyyeppen

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