Tuesday Oct 28, 2014

Innovation Award Winner Grupo Farmacos on Platform Optimization Documentary Webcast

How Grupo Farmacos Achieved Cost Control and Operational Efficiency

Date: Tuesday, October 28, 2014
Time: 10:00 AM PT / 1:00 PM ET

Register NOW

Grupo Farmacos is the leading distributor of medical equipment and medicine in Mexico, and services customers across the public and private sectors. In order to support its diverse business operations, the company built a high-performance virtualized infrastructure in the cloud. Join this live webcast for an in-depth look at how Grupo Farmacos implemented Oracle’s engineered systems and middleware to:

  • Consolidate its architecture to control costs and improve IT efficiency
  • Support high-volume transactions and ensure high availability of critical Oracle applications
  • Leverage common, SOA-based integration architecture for Oracle and third-party applications

Note that the same registration link will host the on-demand webcast replay and a bonus implementation whitepaper. 

Speakers:

Alfredo Funes
Chief Information Officer
Grupo Farmacos
Elias Solomon
Corporate Vice President
Grupo Farmacos
Yoav Eilat
Director of Product Marketing
Oracle Fusion Middleware
Oracle

Alfredo Medina
Customer Service and Delivery Manager
Oracle Latin America, Oracle 

Wednesday Oct 22, 2014

Grupo Farmacos Cuts CapEx, OpEx with Platform Consolidation

Oracle AppAdvantage IT Leaders Series
Oracle Corporation
Oracle AppAdvantage IT Leaders Series
Grupo Farmacos is the leading distributor of medical equipment and medicine in Mexico, and services customers across the public and private sectors. In order to support its diverse business operations, the company built a high-performance virtualized infrastructure in the cloud.

Join this live webcast for an in-depth look at how Grupo Farmacos implemented Oracle’s engineered systems and middleware to:
  • Consolidate its architecture to control costs and improve IT efficiency
  • Support high-volume transactions and ensure high availability of critical Oracle applications
  • Leverage common, SOA-based integration architecture for Oracle and third-party applications
Register today for the webcast.
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Calendar Tuesday,
October 28, 2014
10:00 a.m. PT
1:00 p.m. ET
Speakers
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Alfredo Funes
Chief Information Officer, Grupo Farmacos

Elias Solomon
Corporate Vice President, Grupo Farmacos

Yoav Eilat
Director of Product Marketing, Oracle Fusion Middleware, Oracle

Alfredo Medina
Customer Service and Delivery Manager, Oracle Latin America, Oracle
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Wednesday Dec 11, 2013

Overhead Door Enhances Customer Experience with Oracle

Based in Lewisville, Texas, Overhead Door is a 92-year-old, nearly US$1 billion company focused on manufacturing, distributing, installing, and servicing a wide range of openers and doors, from residential and commercial garage doors and revolving, automatic sliding, and pedestrian doors to truck doors and ramps. The company manufactures, installs, and services the doors, and the company’s products are sold through OEMs; dealers; distributors; and retailers such as Lowe’s, Home Depot, and Amazon. Overhead Door is owned by Sanwa Holdings Corporation of Japan and has more than 3,500 employees; 17 manufacturing locations across the United States, Mexico, and the United Kingdom; and about 100 company-owned sales and service centers across North America.

When the company acquired its largest competitor, Wayne-Dalton in 2009, the company needed to rethink its IT strategy to streamline its IT footprint, optimize business processes and maintain industry leadership. Overhead Door selected an Oracle integrated hardware and software solution to help improve customer intimacy with increased performance and support. An Oracle AppAdvantage story with Oracle Fusion Middleware in use with Oracle Applications, alongside Oracle Engineered Systems, Oracle technology provides the foundation that will allow Overhead Door to scale and grow over time.

Catch the brief video to learn how the company used technology to move their business forward.


Thursday Sep 26, 2013

Fusion Middleware at Oracle OpenWorld 2013 Gazette – Thursday, Sep 26

Highlights from Yesterday

From customer panels for SOA, BPM, WebCenter and Exalogic to a step-by-step on how to build mobile applications for Oracle E-Business Suite Applications to how Oracle Fusion Middleware extends and enhances value for Oracle CX and HCM applications, yesterday was a great showcase of Oracle AppAdvantage use cases and success stories.

Top Five Picks for Today

We recommend you make your way to these sessions today:

CON9284: Five Easy Steps for Modernizing Business Applications with BPM
11:00 AM - 12:00 PM
Moscone West 2014

CON8868: Cloud-Based Services with Oracle Enterprise Data Quality Applications
12:30 PM – 1:30 PM
Moscone West 2020

CON8252: Best Practices for Maintaining Oracle Fusion Middleware
12:30 PM – 1:30 PM
Moscone West – 2014

CON5989: Oracle WebLogic Server System Administration: Top 10 Fundamental Concepts
2:00 PM - 3:00 PM
Moscone West 2014

CON8826: Incur Zero Capital Investment by Leveraging Identity Management as a Service
3:30 P.M. – 4:30 P.M.|
Moscone West 2018

Customer Spotlight

CON8836: Leveraging the Cloud to Simplify Your Identity Management Implementation
Thursday, Sep 26, 11:00 AM - 12:00 PM
Moscone West– 2018

SaskTel is a leading telecommunications company in Canada. Join this session as they discuss the key considerations for a hosted private cloud deployment of Oracle applications integrated with the Oracle Identity Management suite to provide self-service account provisioning and federated single sign-on (SSO) for their internal and external users.

Partner Spotlight

Catch our partner, Cap Gemini in one of our key sessions discussing how leading retailers have reshaped the customer experience by delivering a dazzling and differentiated customer experience with Oracle technology like oracle SOA Suite.

CON9134: Keep Them Coming Back: Leveraging the Power of Oracle’s Complete Customer Experience for Retail
Thursday, Sep 26, 12:00 PM - 1:00 PM
Moscone West– 3000

Test your Fusion Middleware IQ

We thank you for participating in the fusion Middleware trivia. Here are the correct responses to yesterday’s trivia:

1 - A, 2 – D, 3 - B

Thank you for your participation at Oracle OpenWorld. We hope to see you next year!

Tuesday Sep 24, 2013

Innovation Award Winners Celebrated at A Grand Ceremony at OOW: Event Highlights

Evernote Export

Lan Research Theater

Author: Michael Snow, Oracle

2013 Oracle Excellence Awards for Fusion Middleware Innovation

We joined together on Monday afternoon at Oracle OpenWorld in the beautiful Lam Research Theater at the Yerba Buena Center for the Arts in San Francisco to celebrate the winners of Fusion Middleware Innovation.

Our relationship with our customers and partners is a relationship whereby we provide ongoing technology innovation and our customers and partners take that technology and teach us new ways to innovate.

Striving for success is what drives Oracle and its customers and partners to continually discover innovative uses for Oracle technology and to deploy successful and groundbreaking solutions and best practices.

This program started 7 years ago with the intent of recognizing customers for achieving significant business value through innovative uses of Oracle Fusion Middleware. When we first held the awards in 2007, we received 68 submissions across just a few categories and products. 

For the last 7 years we have recognized and honored close to 150 award winners spanning multiple categories across Fusion Middleware. This year, we received over 260+ nominations from Oracle Fusion Middleware customers across 8 categories. This year we selected 18 winners. The award is global and every year, we are grateful to receive submissions from around the world.

The success of the Oracle Excellence Awards for Fusion Middleware Innovation program is due to the support of our Oracle leads, product teams, sales teams, marketing, senior management, judges, partners and user group communities. However, the true success of the award program has always been our customers that have taken the time to submit their nominations and compete intensely for the chance to become a recognized leader of Innovation.

Congratulations to all our Fusion Middleware Innovation Winners for 2013!

Oracle Excellence Awards Fusion Middleware Innovation


ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE APPLICATION DEVELOPMENT FRAMEWORK AND FUSION DEVELOPMENT

Infotech
  • Mobile system includes 7/24 tracking, management, messaging & reporting services. Back tracking up to 6 months. More productive – less fuel expense and faster service delivery
  • 5,000 tps with multilingual solution supporting more than 50,000 mobile devices tracked. Number of vehicles in the system increased 3X in 6 months
  • Sales revenue has doubled while maintenance cost per mobile unit dropped by 50% with over 800 customers worldwide. Full Oracle technology stack implementation


Schneider National Inc
  • Decreased number of vendors that are part of the technology platform resulting in a complete Oracle Technology Stack
  • Lowered the cost of ownership to build and maintain their custom applications with 3X improvement in how applications were previously built
  • Met all user requirements across many applications and services with rich UI functionality leveraging ADF as the base for mobile development


ORACLE FUSION MIDDLEWARE INNOVATION:
SERVICE-ORIENTED ARCHITECTURE AND BUSINESS PROCESS MANAGEMENT

Telefonica Movistar Mexico and their partner S&P Solutions
  • Offered a Mobile Virtual Network Enabler (MVNE) platform to their business partners leveraging Oracle SOA Suite and Oracle Enterprise Repository on Exalogic integration with Tuxedo based applications
  • Supports both JSON/REST services for a self-service mobile (iOS, Android) application and SOAP services for other client applications
  • Achieved a 20% annual ROI and a 40% reduction in Time to Market


Wyndham Exchange and Rentals
  • Provides a 360-degree experience  for WER customers leveraging e-commerce, mobile commerce, social and cloud offerings on a SOA platform
  • Replaced  all heavyweight point-to-point WebMethods integrations to legacy mainframe API’s  with 100’s of stateless web services and orchestrations implemented with Oracle SOA Suite and hosted on Oracle Service Bus
  • Achieved 30% annual ROI, reduce time to market from 12 Months to 12 Weeks, and launched a mobile version of the site which contributes 6% of the overall traffic


Sicredi
  • Corporate portal based on Oracle WebCenter & BPM, unifying all tools and processes such as Loans Approval, running on Exalogic
  • Used Siebel CRM as front-end, connecting it with back-end core banking systems, and using BPM for process automation, WebCenter Content for content management, BAM for monitoring of Business KPI’s
  • All Sicredi employees (around 15,000) in more than 1,100 branches spread across Brazilian territory use this portal. Employees can now vote and approve a loan in less than one day; 300% improvement.

ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE DATA INTEGRATION

Royal Bank of Scotland
  • Oracle GoldenGate solves timeliness, quality and consistency challenges between critical Customer Grading operational systems and its analytics counterpart
  • Oracle Data Integrator makes changes available in analytics systems the same day they are deployed on the operational system with 100% data quality guarantee
  • Reduced time to market for solutions by 3 to 6 months, 100% data consistency between source and target systems, real-time availability of data, material reduction in Business Risk Weighted Assets


The Yalumba Wine Company and their partner Bristlecone
  • Drove rapid growth modernization requirements for existing manufacturing processes to meet globalization demands, overall time-to-market, and better operational efficiency objectives of product development
  • Oracle Data Integrator is leveraged to pull data from Salesforce.com and JD Edwards and other source systems for consumption by data warehouse
  • Provides better visibility for the business users, shorter data loading and transformation performance to their data warehouse with rapid incorporation of new data sources, and a solid future-proof foundation for their organization


ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE IDENTITY MANAGEMENT

Putnam Investments and their partner APTEC
  • Migrated 80 core applications from Sun Access Manager to Oracle Access Manager in a year’s time
  • Replaced a competitive Identity Management solution with Oracle Identity Manager to automate access requests and approval workflows
  • Allows Putnam to grow and expand into new market areas like mobile  through a common converged security infrastructure


ANZ Bank and their partner Oracle Consulting
  • Migrated their award winning mobile banking application from an Identity Silo over to the Oracle IDM Platform to provide device registration, authentication, authorizations and application SSO
  • Provides a consistent customer experience regardless of how they access the system (Mobile, Web, ATM…)
  • Using a single security layer resulted in extremely high levels of code reuse and 60% reduction of interfaces needed internally


ORACLE FUSION MIDDLEWARE INNOVATION:
BUSINESS ANALYTICS(ORACLE BI, ORACLE EPM, AND ORACLE EXALYTICS)

WellPoint and their partner InterRel
  • Largest Health Insurer in America and 1st company in the world live on Oracle EPM 11.1.2.3 on Exalytics
  • In response to the Affordable Care Act (2010), their implementation actually reduced the total cost of ownership by 50% with a simpler environment that is faster and easier to maintain
  • Increased performance by up to 4-fold while saving hundreds of thousands of dollars


Sita and their partner Infosys
  • Transformed finance & procurement for a complete end to end integrated reporting and analysis solution
  • Finance shared services center unification powered by Oracle BI Applications, EPM Applications, Essbase, SOA, DRM, Data Integration, E-Business Suite, Oracle Database
  • Just in time analysis of spending delivered to executives and business managers


ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE CLOUD APPLICATION FOUNDATION

Pegasus Solutions
  • Connects ~100,000 hotels globally to all global distribution systems (Sabre, Galileo, Wordspan, Amadeus) and major online distributors (Expedia, Orbitz, Travelocity, Hotwire, etc.)
  • Used sophisticated caching abilities of Coherence to provide excellent user experience, and decrease load to systems
  • Reduced time to complete transactions by 98% ; 25% increase in throughput; increased availability in event of partner service outage


NTT Docomo, Inc.
  • Implemented real time sales and contract management system enabling all services requested by customers for immediate activations before customer leaves the DOCOMO store
  • Business drivers: more robust DR strategy, room to grow the business, and ability to move custom Java development to a platform with built in standards - WebLogic Suite and JRockit
  • Results: better performance; better reliability; better stability: <100msec GC pause time; smooth migration


Telefonica
  • Delivers consolidation, performance, scalability, reduced complexity and OPEX with better monitoring and diagnostics
  • Running over 40,000 Tuxedo services, all fronted by WebLogic Server, managing over 250 M transactions per day; consolidated 26 servers onto 3 Exalogic half racks
  • Resulting in ZERO downtime, 10x performance increase; more than 6,500 million business services executed per month with peaks close to 10 billion


ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE WEBCENTER

Choice Hotels and their partner Thought-Matrix
  • Supporting $6B worth of Reservation Activity to 6000+ franchisees.  Over 6M website visits annually. Over 27M page views annually. 6 languages supported
  • Consolidated four different CMS platforms with WebCenter Sites and created a Content Center of Excellence. Local Teams around the world can now easily manage their content
  • Standardized on a platform thus reducing their Total Cost of Ownership and decreasing Time to Market


Statoil Fuel & Retail and their partner L&T InfoTech
  • Integrated a single end-to-end solution catering to customers across 8 different countries and languages and multiple profiles (with DB driven translations) to offer fuel and lubricants
  • Solution utilizing the best in class products: WebCenter Portal, WebCenter Content, IDM, SOA, JDE and CRM On-Demand to deliver a fast, secure, robust and scalable solution
  • Consolidated more than 10 existing SAP portals into a common personalized portal for Partners, Station Managers and Support Staff exposing JDE Enterprise One portlets for quick JDE access and integrated enterprise portal


ORACLE FUSION MIDDLEWARE INNOVATION:
ORACLE EXALOGIC ELASTIC CLOUD

University of Melbourne
  • Business transformation including platform refresh and new data center rollout
  • High performance Oracle Exalogic & Exadata platform provides an integrated infrastructure – Currently runs E-Business Suite, Student Portal, Integration & Identity Management
  • The Oracle Exalogic & Exadata solution has enabled 3 Million+ logins in 3 months, 5 seconds maximum response time for all transactions in Student Portal, 20% savings by reusing data services when building new applications


NTT Communications Corporation
  • Ranked No.1 in telecom industry in the Fortune Global 500 and going through business transformation from landline to mobile
  • Improved user experience, capacity, operational workload and provides competitive services and sales tools to support proactive sales activities
  • Oracle Exalogic and Oracle Exadata solution achieved performance requirement of 84M transactions per minute for real time traffic monitoring without packet loss

-----

There were also 8 Partners recognized across Fusion Middleware as part of these winning nominations and so many others who worked hard to submit nominations that weren’t winning awards this year but certainly deserved one.

Congratulations to these Innovative Oracle Partners!

Oracle Excellence Awards Fusion Middleware Innovation Partners


Fusion Middleware General Session Highlights: Thomas Kurian Kicks-off FMW Discussion

Author: Claire Dessaux, Vice President, Oracle

Monday General Session – Accelerate Business Innovation with Oracle Fusion Middleware

Key Take-Aways

Through a combination of demonstrations and slides, Thomas Kurian[1] and his engineering teams explained and demonstrated how Oracle Fusion Middleware delivers simplicity and innovation to address the requirements of modern application delivery, specifically in the context of mobile, cloud, and business user empowerment.

Application Development

Beyond the traditional MVC model for Web applications, Thomas highlighted Oracle ADF Mobile and Oracle JDeveloper to easily build mobile applications that run natively on cell phones & tablets, iOS & Android from the same code base. Oracle ADF Mobile also comes with a native container that includes local storage with encryption and access to device-specific features, such as camera, email, contacts, or location. For instance, attendees were able to see an example of an Oracle ADF Mobile application allowing users to take photos on an iPad and upload them to Oracle Document Cloud Service directly from the iPad.

From a back-end perspective, modern applications need to access data and services from all sorts of sources – including legacy systems, cloud applications, and heterogeneous data stores. In his session, Thomas demonstrated as an example how Oracle SOA Suite delivers new adapters to easily integrate on-premise applications with Cloud applications (such as with Oracle RightNow Cloud Services or Salesforce.com), using point-and-click actions.

WebCenter and Business Process Management

Two key areas of the Oracle Fusion Middleware portfolio of specific interest to business users are Oracle WebCenter and Oracle Business Process Management.

Oracle WebCenter provides a document infrastructure to consolidate and share documents of any kind, along with the ability to easily create intranet portals/composite applications and external Web sites on top of this infrastructure. Today’s session highlighted the new capabilities of Oracle WebCenter with regards to mobile support to be able to reuse existing business logic across multiple form factors; integration with Oracle Document Cloud Service to share and synchronize documents; and lastly an even simpler user interface to create portals and Web sites using drag-and-drop actions.

With regards to Oracle Business Process Management, Thomas referred to Oracle Business Process Accelerators that are pre-defined horizontal and industry-specific processes that business users can easily tailor to their specific needs using the browser-based Business Process Composer.

Identity Management

What about security and identity management? Do you need to create a new security infrastructure to manage and control access to your corporate applications through employees’ own devices? And do we need another security infrastructure for your cloud applications? Certainly not, this would result in complexity, extra costs, and potentially new gaps in security.

Instead, Oracle recommends extending your existing security infrastructure to cloud applications, to social applications, and to mobile applications/data/devices.

To make this possible, Thomas Kurian explained how Oracle delivers a unified solution to manage the user, the device, and the associated application entitlements.

Likewise, in the context of cloud applications, Thomas explained how the Oracle Identity Management solution allows corporations to manage roles and provision access to both cloud and on-premise applications from the same administration screen.

Application Foundation

So now how do we ensure that all these modern applications run on scalable and reliable infrastructures? This is where Oracle Cloud Application Foundation and Oracle Exalogic come to play.

Thomas Kurian highlighted some of the new capabilities added in Oracle WebLogic Server 12c (12.1.2) and Oracle Coherence 12c (12.1.2) to deliver the levels of scalability and reliability required by modern applications. One new feature worth noticing here is the Oracle Coherence GoldenGate HotCache. This new feature uses Oracle GoldenGate to automatically detect database changes and push these changes back to Oracle Coherence.

From an Oracle Exalogic perspective, Thomas Kurian explained how Oracle Exalogic provides an end-to-end elastic storage/compute/network infrastructure based on an OpenStack deployment model, thanks to the integration of Nimbula that Oracle acquired in March 2013.

To showcase the phenomenal market adoption of Oracle Exalogic and the performance benefits from running Oracle Applications on Oracle Exalogic, Thomas Kurian invited Caroline Tsou, Director of Marketing at Agilent on stage to talk about the business value that Agilent achieved with Oracle Exalogic. Agilent replaced a Microsoft .NET/SharePoint application with a new E-Commerce platform based on Oracle ATG and Oracle Endeca Information Discovery running on a virtualized Oracle Exalogic system in a record time of six months. The results? 100% uptime and 50% increase in RFQs[2].

You can see a replay of this session on demand at your convenience here.



[1] Thomas Kurian is Executive Vice President, Software Development at Oracle.

[2] Request For Quote

Thursday Aug 22, 2013

Global Perspective: Oracle AppAdvantage at Work Down Under

Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature showcases real-world business stories from the APAC region.

Author: Juliana Button

We recently had the pleasure of Mohamad Afshar, Vice President, Oracle Fusion Middleware Product Management and Rick Beers, Senior Director Oracle Fusion Middleware Product Management, join us in Australia for our inaugural Business Innovation Summit. This full-day thought leader’s event was attended by 50 business and IT leaders, and proved to be an excellent opportunity to network and share ideas and best practices around Oracle’s key mobile and cloud-based strategies for infrastructure modernisation and business transformation. The interactive agenda included joint customer/partner presentations, panel discussions and workshop exercises where attendees discussed Oracle AppAdvantage, Engineered Systems and Oracle Fusion Middleware and how these technologies provide a pathway to simplify IT complexity, support innovation and agility to reduce costs and deliver competitive differentiation in their organizations today.

Let’s take a look at how some of these Australian customers are using Oracle AppAdvantage today to deliver benefits in each of the three Oracle AppAdvantage layers.

Simplify IT by minimizing complexity, improving performance and lowering cost with secure and reliable systems across the entire Enterprise.

Yarra Valley Water (YVW) – YVW needed to upgrade its IT infrastructure to better support its Oracle Utilities Customer Care and Billing system and its plans for creating customer-facing Web portals. In mid-2012, the organization developed a private cloud infrastructure, based on Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle Enterprise Manager. The infrastructure includes a pair of Oracle Exadata and Oracle Exalogic engineered systems at YVW’s production and disaster recovery centers. By taking advantage of Oracle Exadata and Oracle Exalogic’s high performance and stability, YVW ensured its Oracle Utilities Customer Care and Billing applications can reach their full potential. It reduced application response times from up to 9 seconds to a subsecond, lowered average customer call times by 30 seconds, and cut the overnight batch processing time by 71%. It has also reduced the time required for development, testing, and production tasks by 30%. For more information you can read the full case study or watch one of the videos - Exalogic Boosts Performance / Streamlines Resources for YVW | YVW Streamlines IT Practices with Exalogic and Exadata | YVW Uses Oracle Identity and Access Management

Differentiate Layer: Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications using standards-based re-usable integration, managed by cross- application process orchestration.

Jurlique – Jurlique has experienced significant growth in online sales in the U.S. When Jurlique’s products were featured on The Today Show in the U.S., the company received 16,000 orders in a 24-hour period, and it took more than one month to settle the orders. Jurlique quickly realized it needed to automate its online ordering process to cut down transaction processing time and deliver a better service to its customers. This involved integrating its online ordering application with the JD Edwards EnterpriseOne system to create a streamlined service-oriented architecture (SOA) framework. SOA has reduced the time it took to complete online product orders by at least 20%, and it accelerates delivery times from order to shipment by 50%.

More recently, Jurlique has extended its SOA footprint to (i) support real-time standards-based integration between its third-party warehouse management systems and JD Edwards EnterpriseOne manufacturing systems, (ii) integrate with third party credit card provider, (iii) implement mobile ordering , and (iv) deliver a business activity dashboard. OPN Platinum partner UXC Red Rock, delivered the SOA integration solution for Jurlique. For more information take a look at the Jurlique Presentation from the Business Innovation Summit, read the full case study or watch one of the videos - Jurlique Uses Oracle SOA Suite to Extend JD Edwards | Jurlique Streamlines Online Ordering with Oracle SOA Suite | Jurlique Streamlines Wholesale Order Process with Oracle ADF |

Engineers Australia – Engineers Australia needed to replace its aging legacy IT infrastructure, redefine its business processes, and develop new online and customer relationship management (CRM) functions to improve the services it provides to engineers. The organization’s system, which it calls eChartered, went live in November 2012. It provides new online self-service capabilities that improves the user experience for Engineers Australia members and replaces many cumbersome manual processes. In 2012, the organization implemented Oracle Business Process Management Suite 11g and Oracle SOA Suite 11g, integrating with E-Business Suite and cloud-based Salesforce.com, running on Oracle WebLogic Suite 11g, to support its eChartered system.

Engineers Australia moved from paper-based to online processes, improved monitoring, management, and visibility of its chartered engineer processes, and ensured seamless integration for eChartered, thereby reducing the time and effort required to manage members’ enrollments, assessments, and registrations. It now completes the enrollment processes 90% faster, while staff can generate assessment reports in seconds rather than taking 45 minutes, as was the case previously. The organization also has cut the time to develop new system modules by three to four weeks. OPN Platinum partner UXC Red Rock, delivered the BPM solution for Engineers Australia. For more information take a look at the Engineers Australia Presentation from the Business Innovation Summit, read the full case study or watch one of the videos - Engineers Australia Recognises AppAdvantage | eChartered Built with Oracle BPM Suite and SOA Suite | Engineers Australia Transforms eChartered Process

Innovation Layer: Drive business innovation by connecting people, information, and applications anywhere, anytime.

Stryker South Pacific - Stryker South Pacific, a global organisation that provides a wide array of medical devices, needed to streamline its business critical manual ordering process for surgical kits. OPN Partner Intelligent Pathways, delivered a SOA-based mobile solution for Stryker South Pacific to enable surgery kit bookings to be captured in the field on laptop or mobile devices, with booking data automatically entered into JD Edwards EnterpriseOne via SOA-based business services with an automated approval process. The integrated mobile solution has improved customer service, reduced errors and improved the user experience. For more information take a look at the Stryker South Pacific Presentation from the Business Innovation Summit.

We hope you have found these Oracle AppAdvantage customer case studies insightful to help you on the journey to delivering Business-IT alignment and enhanced business value from Oracle Applications, in your own organizations. The Oracle AppAdvantage customer reference booklet available off oracle.com showcases additional business use cases and customer examples so do take a look at it. And, I look forward to hearing from you on which business case you best relate to.

About the Author:

Juliana Button is Director of Product Management, Oracle Fusion Middleware. Since 1992, Juliana has held various technical and management positions in Oracle Corporation based in Australia and at Oracle Headquarters in Redwood Shores. Juliana's current responsibilities include supporting go-to-market initiatives for Oracle Fusion Middleware and Oracle AppAdvantage, and working with customers and Partners across the globe.

Tuesday Jul 30, 2013

What Are you Doing on July 31st?

Me? I am tuning into the Cloud Application Foundation virtual launch event at 10 am Pacific on July 31st.

Following the announcement of availability of Cloud Application Foundation (CAF) 12c on July 11, we have heard from customers like Gemalto (video), TURKCELL (blog post) and CERN (video) that were instrumental in shaping the product roadmap for CAF in discussions in Customer Advisory Boards for Weblogic and Coherence.

The launch event promises to give you a 360-degree view of the recent launch. Complete with panel discussions with industry thought leaders and customers, briefings with product management executives and product deep-dives with experts and demonstrations of the latest releases of Oracle WebLogic Server, Oracle Coherence, Oracle Enterprise Manager, and Oracle Developer Tools, the launch event will cover all you need to know to get started with CAF12c.

The line-up of speakers include:

  • Ajay Patel, vice president of product management for Oracle Cloud Application Foundation and Exalogic
  • Cameron Purdy, vice president of development at Oracle
  • Mike Lehmann, vice president of product management for Cloud Application Foundation

The event will also feature industry experts, Frank Munz and Simon Haslam sharing their perspectives.

Are you registered yet? If not, click here for registration and more information.

Thursday Apr 04, 2013

Recapping a Busy Week for Oracle Exalogic

Exalogic Product Marketing Team Blog

This week has been full of Oracle Exalogic information. On Tuesday, we had our screencast, “Running Applications on Oracle Exalogic” (you can catch the replay below. 

On Thursday, we published our latest white paper, “Getting the Most Out of Your Applications with Oracle Exalogic” (download here).

As an applications platform, Exalogic offers a critical piece of the middleware puzzle. And to address today’s business imperatives, you may be interested in many of the other pieces that Oracle Fusion Middleware offers. You can find all the videos and assets for The New Business Imperative: Social, Mobile, Cloud screencast program here.

Download the paper. Happy reading!

Engage with Us

Wednesday Apr 03, 2013

Getting the Most Out of Your Applications with Oracle Exalogic

Exalogic Product Marketing Team Blog

We hoped you enjoyed our recent screencast, “Running Application on Oracle Exalogic”, and got a fresh perspective on moving applications to the cloud without having to build the entire application platform yourself. In case you missed the screencast, you can catch the replay here

While it’s true that a picture is worth a thousand words, it’s sometimes interesting to read a thousand words, too (or even 3,000). You can now download our new Exalogic white paper, where you can read:

  • How Exalogic can help you improve customer satisfaction, get to market faster, improve operational efficiency, and reduce IT cost and complexity
  • How Exalogic integrates hardware, software, networking and storage so you don’t need to integrate them yourself
  • How to deliver applications with the performance and ease of use that customers and business users demand, while simplifying deployment and administration

Download the paper. Happy reading!

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Monday Apr 01, 2013

The Building Blocks of Your Cloud

Exalogic Product Marketing Team Blog

In all the excitement about cloud computing, it’s easy to overlook a little practical matter: you still need actual hardware, software, networking and storage components to make it work.

So while the cloud frees end users from having to build and manage their own computing infrastructure, someone else (whether internally or at an external service provider) has to do it for them. And that someone will face the age-old questions of which hardware and software components to buy, how to integrate and manage them, and how to support the applications that users are running. And this now comes with the added requirement to support the cloud, social and mobile capabilities needed by today’s users.

This week’s installment in The New Business Imperative: Social, Mobile, Cloud, discusses the best platform to run your applications in this new era. Oracle Exalogic gives you a pre-integrated and certified hardware and software solution, with all the cloud capabilities already built in.
Ayalla Goldschmidt, Director, Product Marketing discusses how Exalogic supports key IT and helps you seize business opportunities faster, lower business risk, and lower the cost and complexity of doing business.

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Wednesday Dec 26, 2012

Nintendo Uses High Performance Exalogic and Exadata Platform to Scale

Today, we are featuring a customer interview with Ingvar Petursson, Senior VP of IT at Nintendo of America. Nintendo is the leading game and entertainment company with products like the Wii, Nintendo 3DS, and its next great home console Wii U. Nintendo has enabled fast time-to-market and provided a high-availability platform for global business and gamer support systems with Oracle Exalogic and Oracle Exadata.

  Additional Information

Monday Dec 10, 2012

Oracle Exalogic: Simple IT Operations, Great Application Experience

See a demo featuring Yoav Eilat, Director of Product Marketing. Yoav demonstrates how easy it is to deploy new applications and how administrators can manage the entire system from a single console on Exalogic.

Additional Information

Thursday Oct 04, 2012

Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle.

Fig 1: Oracle Fusion Middleware is the foundation of business innovation

This Session included 4 demonstrations to illustrate these strategies:

1. Build and deploy native mobile applications using Oracle ADF Mobile
2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6.
3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2
4. Deploy and manage business applications on Oracle Exalogic
Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation.

Managing Performance in the Wrld of Social and Mobile

How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata.

Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform

Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences.

To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid.

Improving Customer Experience Across Multiple Channels

Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands.

Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform.

Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform


Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012.

Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience.

Bolstering Performance and Simplifying Manageability of Business Applications

Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems.

Ingvar selected Engineered Systems for two reasons:

1. High performance 
2. Ease of management

Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications

Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion.

Faster Processing of Big Data

Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone.

Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data.


Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence

 

 

Tuesday Oct 02, 2012

Recap: Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications.


Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps

1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter

2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile

3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite

4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management

5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications

Session included 3 demonstrations to illustrate these strategies.

1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards.

2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process.

3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter.

Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session:

1. Extend Fusion Applications

We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain.

Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application.


Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps

2. Maximize Oracle Applications investment

Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers
significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited
customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite,
Oracle Foundation Packs and Oracle BAM. 

Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain.

EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications.

EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways:

- It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe

- Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future


Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing

3. Consolidate apps and improve scalability

Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic.

Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on.

Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore


Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains

Key takeaways are:

- Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps

- Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps

- Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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