Thursday Jun 27, 2013

Faster Trip to Innovation with Simplified Data Integration: Sabre Holdings Case Study

Author: Irem Radzik, Director of Product Marketing, Data Integration, Oracle

In today’s fast-paced, competitive environment, IT teams are under pressure to deliver technology solutions for many critical business initiatives as fast as possible. When the focus is on speed, it can be easy to continue to use old style, point-to-point custom scripts that grow organically to the point where they are unmanageable and too costly to maintain. As data volumes, data sources, and end users grow, uncoordinated data integration efforts create significant inefficiencies for both IT and business users. In addition to losing IT productivity due to maintaining spaghetti architecture, data integrity becomes a concern as well. Errors caused by inconsistent, data and manual data entry can prove very costly for companies and disrupt business activities.

Many industry leaders recognize now that data should be moved in an automated and reliable manner across all platforms to have one version of the truth. By simplifying their data integration architecture and standardizing on a centralized approach, IT teams now accelerate time to market. Especially, using a centralized, shared-service approach brings agility, increases IT productivity, and frees up resources for innovation.

One such industry leader that simplified its data integration architecture is Sabre Holdings. Sabre Holdings provides distribution and technology solutions for the travel industry, and is a winner of Oracle Excellence Awards for Fusion Middleware in 2011 in the data integration category. I had the pleasure to host Sabre Holdings on a public webcast and discuss their data integration best practices for data warehousing. In this webcast Sabre’s Amjad Saeed, presented how the company reduced complexity by consolidating systems and standardizing development on Oracle Data Integrator and Oracle GoldenGate for its global data warehouse development team. With Oracle’s complete real-time data integration solution, Sabre also streamlined support and maintenance operations, achieved real-time view in the execution of the integration processes, and can manage the data warehouse and business intelligence solution performance on demand. By reducing complexity and leveraging timely market insights, the company was able to decrease time to market by 40%.

You can now listen to the webcast on demand: Sabre Holdings Case Study: Accelerating Innovation using Oracle Data Integration

I invite you to hear directly from Sabre how to use advanced data integration capabilities to enable accelerated innovation. To learn more about Oracle’s data integration offering you can download our free resources.

Thursday Jan 10, 2013

Data Integration Customer Spotlight: Raymond James Financial

Author: Sandrine Riley, Product Manager, Oracle Data Integration

Company Overview

Raymond James Financial (NYSE-RJF) is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies. Its four principal wholly owned broker/dealers, Raymond James & Associates, Raymond James Financial Services, Morgan Keegan & Co., Inc. (branded as Raymond James | Morgan Keegan) and Raymond James Ltd., has more than 6,300 financial advisors serving 2.4 million accounts in more than 2,600 locations throughout the United States, Canada and overseas. In addition, total client assets are approximately $388 billion, of which approximately $43 billion are managed by the firm’s asset management subsidiaries.

Challenges and Goals                                

Raymond James’ challenge was similar to many other businesses in that many years of organic growth was leading to IT complexity.   Legacy services and applications were using point to point integrations to consume operational data from multiple sources throughout the enterprise - causing inconsistencies in the data, reduced performance and high maintenance costs.  In most cases, the data affected was client portfolio data, but in some cases this also included standardization of financial market instrument classification.

Solution and Results

A strategic initiative, dubbed Operational Data Store Project (ODS) was started as a foundation brick for the next generation of financial advisor applications for Raymond James.  These applications are used by financial advisors across the organization, as well those whose roles are primarily to support financial advisors. Business and technology drivers included the need for overall improvement of data quality and governance, the need to accelerate time to market for future projects, the need for improvement in performance and the availability of systems and reduction costs within administration and maintenance of the IT environment.

The ODS is an enterprise information platform designed to integrate data from multiple enterprise sources and provide a consistent, consolidated view of the company’s operational data in advisor facing applications.  This ODS platform, leveraging Oracle GoldenGate and Oracle Data Integrator, provides near real-time integration of current operational data and enterprise class services for data consumption.  The solution utilizes Oracle GoldenGate to replicate and perform change data capture from Tandem, SQL Server, and Oracle databases into a single SQL Server environment.  Oracle Data Integrator is then used to integrate these sources into the conventional data model for consumption by downstream applications via services through to the financial advisors.  Latency is a very large element of this project, and whereby the initial requirements placed on the project were 5 minutes of latency – the internal project team aimed for 1 minute.  With Oracle GoldenGate and Oracle Data Integrator in place, jobs are running 24X7, and latency is at a median of 9 seconds (from source to target).  Mission accomplished! 

The ODS platform is to be considered the gold standard for operational data to ensure high quality, accurate results for the consuming applications.  The overall creation of this ODS is the basis for Raymond James’ operational data services and provides the business with robust and scalable enterprise class services and provided a consistent version of the truth.  The platform shows improved application performance to allow just-in-time data delivery and decision making for the enterprise.  It also allows engineers to focus on application functionality, knowing that the underlying data services are proven.  The success of this project is leading to future phases, where technology leaders are requesting extending the scope of data domains within this ODS.  More successes to come from Raymond James! 

For more details, here are Raymond James’ Oracle OpenWorld 2012 presentations and customer videos: 

Additional Information


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