Web Experience Management: The Key to Exceptional Online Customer Experiences
By Michelle Kimihira on Mar 07, 2013
WebCenter Product Marketing Team Blog
Today’s customers expect an experience is both relevant and interactive across web, mobile and social channels. By focusing on creating experiences that demonstrate how well you know your customers, that promote social interactivity, and that allow for anytime, anywhere access across web, mobile and social channels, you can successfully drive customer engagement, and unlock the door to greater sales and loyalty for your business.
The key to delivering the kind of exceptional online customer experiences that can help drive the success of your business is web experience management. A web experience management solution such as Oracle WebCenter Sites, can empower your business to better engage your customers online. With Oracle WebCenter Sites you can:
- Create relevant and personalized online experiences
- Enable social and interactive online experiences
- Deliver optimized experiences for mobile phones and tablets
- Empower marketers to manage the online experience
- Enable high performance, global online sales experiences
- Connect the online experience with other customer touch points
We hope you enjoyed learning more this week about enabling exceptional online customer experiences with Oracle WebCenter Sites. In case you missed it, here is our screencast from earlier this week.
To learn more about Oracle Fusion Middleware, you can find featured
videos and assets of The New Business Imperative: Social, Mobile, Cloud program here.
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