Victorian State Revenue Office Turns to Fusion Middleware to Boost Delivery of Online Services and Streamline Business Processes
By Mala Narasimharajan on Jul 08, 2014
Seeing our customers succeed is something we strive for constantly. The State Revenue Office for the Victorian government has seen success with Oracle Fusion Middleware. Collecting in excess of $11 billion in revenue, the State Revenue Office (SRO) is the tax collection agency for the Victorian Government. The SRO has deployed Oracle Fusion Middleware and Oracle Exadata to increase system performance, improve delivery of online services as well as the customer experience. Oracle BPM, Oracle SOA Suite and Oracle WebLogic Suite, have been used to automate what were previously manual back-end processes. Furthermore, Oracle Exadata and Oracle Fusion Middleware have also helped SRO in its high security environment, which is particularly critical with the advent of self-service, online business services.
Paul Duffer, CIO- Victorian State Revenue Office commented, "We’re extremely happy with what we have been able to achieve so far with Oracle Exadata and Oracle Fusion Middleware. Ultimately, our aim is to improve the level of service to both Victorian taxpayers and to the Victorian Government and this deployment is delivering on both fronts. "
For more information on Oracle Fusion Midddleware go to http://www.oracle.com/us/products/middleware/overview/index.html