By Tanu Sood-Oracle on Jun 25, 2014
Now here's a recipe - have some applications, sprinkle in a mix of cloud applications and then top it with mobile enabled applications and you have got yourself a digital enterprise! So long as your applications are "talking" to each other or are able to connect with user-friendly portals, sites or can be extended to mobile interfaces, you have got a winning recipe.
And the key ingredient in all of this - integration.
Take a cue from Ricoh Americas Corporation, a subsidiary of Ricoh Company Ltd, a global technology company specializing in office imaging equipment, production print solutions, document management systems, and IT services. They have been implementing on a social, mobile, cloud strategy since 2010. Ricoh leveraged a SOA-based integration services layer across its entire enterprise to connect - Oracle and non-Oracle applications, front-end to back-end applications and on-premise to cloud applications. What's more, Ricoh is leveraging the same integration infrastructure to extend their Oracle EBS application to mobile devices too. Plus, the company has built a social collaboration forum that is integrated with their RightNow knowledge database to build an "ideation" platform that not only sparks innovative ideas but sometimes serves as the first line of troubleshooting support for its customers.
And we have got it all on camera! Don't miss this one-on-one interview with Ricoh's CIO, Balaji Rangaswamy and a detailed architecture walk-through and discussion with an Oracle architect. Here's a sneak preview of what you are in store for.