By Mala Narasimharajan on Jan 01, 2014
Agilent Technologies Inc., is a leading electronic and bio-analytical measurement company. Through its four lines of business—chemical analysis, life sciences, diagnostics and genomics, and electronic measurement— Agilent focuses on innovation. They test more than half of the world's 1.13 billion cell phones and help companies analyze disease causes and develop new treatments.
Focused on innovation and precision, Agilent Technologies relied on App Advantage for Fusion Middleware to reduce IT costs, accelerte time-to-value as well as a 60% jump in customer satisfaction with the portal experience. Additionally, they were able to provision a new employee for IT access in 20 minutes versus five days. Finally, Agilent saved more than $1 million annually in integration-related costs by reducing the time needed to build interfaces by replacing TIBCO with Oracle SOA Suite.
Specifically, the Fusion Middleware components implemented as part of their App Advantage strategy included: Oracle SOA Suite, Oracle Access and Identity Management and Oracle WebCenter Portal. With these middleware technologies, Agilent is creating a single view of customers and went live with its MyAgilent portal and saw several key gains in the first six months. Users could log in at a single time and access all portal applications, services as well as enable customers to order parts and track order status. This was just the beginning for Agilent, whether it be establishing a mobile strategy, setting up single sign-on and user provisioning, deploying an application server environment or creating robust J2EE based business applications.
To read more about how Agilent Technologies leveraged Fusion Middleware App Advantage click here and learn more about how Agilent Technologies experienced the power of middleware.
Happy New Year and here's to a 2014 full of customer successes!