Thursday Feb 12, 2015

Is Your IT Private PaaS Ready? Take This 10-minute Assessment to Find Out

by Ruma Sanyal, Senior Principal Product Director, Oracle

By the end of 2015, end-user spending on cloud services is expected to exceed $180 billion[1]. The shift toward cloud is undeniable, as is the need for hybrid cloud. Driven by legal, political, security, control, historical, cultural [add more reasons here] needs, organizations will continue to run some of their applications inside their firewall (in addition to running many of their applications on a public cloud), which will ultimately drive the need to create a private cloud infrastructure.

From the extensive insights we’ve compiled as leaders from our product and consulting teams have engaged with customers architecting their cloud infrastructure, we have developed an assessment for you to determine your IT organization’s private PaaS readiness. The tool comes with a 4-tiered dashboard based on the cloud adoption & maturity levels we’ve seen from hundreds of our customers, ranging from “preliminary” to “strategic.” Your organization’s current readiness rating is coupled with specific action items to help you reach the “strategic” level.

Take 10 minutes now to begin your private PaaS journey. Once you go through this assessment, you will receive a comprehensive 12-page report describing your PaaS adoption vis-a-vi your business strategy, governance, organization, integration and more. Not only that, we will compare your maturity with those of your peers, hundreds of whom have already taken the assessment, and include that comparison data in the report so you have a benchmark of your PaaS adoption readiness. Don’t get left behind. Take the assessment now!


[1] Gartner: http://www.informationweek.com/cloud/infrastructure-as-a-service/gartner-tells-outsourcers-embrace-cloud-or-die/d/d-id/1110991

Wednesday Feb 11, 2015

Mobile World Congress: An Opportunity to Learn More About Oracle IoT Solutions

by Tom Angelucci, Senior Principal Product Director, Java and IoT Solutions, Oracle

Simplify and optimize how your enterprise realizes value from IoT data as part of your digital strategy.

This year, Oracle is showcasing a use case built upon the Oracle Internet of Things Cloud Service which allows your enterprise to gain business insights and drive action from IoT data. The Oracle Internet of Things Cloud Service will enable your enterprise to deliver innovative new services faster with less risk by securely managing bi-directional, real-time IoT data at scale between connected devices and a wide spectrum of Oracle enterprise applications and technologies.

Oracle will demonstrate how a variety of intelligent edge devices can utilize the Oracle Internet of Things Cloud Service to integrate with, and provide IoT data for, a range of Oracle enterprise applications.  The demonstration will illustrate how to:

  • Realize the value of IoT data at rest and in-flight, with other data streams, to improve business decisions and actions using intelligent devices, event processing & data analytics.
  • Integrate devices with business processes and enterprise applications to ensure the right data is available to the right application at the right time, to enhance operational efficiency and deliver new value-added services.
  • Harness the business potential of IoT data with a standards-based cloud service that gathers and pre-processes device & application data & routes information to the correct back-end process & data store.

For more information, come and see us at MWC booth #3B20 or contact your Oracle Sales Representative for more information.

Here are a few reference links to get you started:

http://www.mobileworldcongress.com

http://oracle.com/iot



Monday Feb 09, 2015

Getting started with iOS development using Eclipse and Java

Crosspost from Shay Shmeltzer's blog.

Want to use Eclipse to build an on-device mobile application that runs on iOS devices (iPhones and iPads)?

No problem - here is a step by step demo on how to do this:

Oh, and by the way the same app will function also on Android without any changes to the code :-)  

This is an extract from an online seminar that I recorded for one of Oracle's Virtual Technology Summits - and I figured people who didn't sign up for that event might still benefit from having access to the demo part of the video.

In the demo I show how to build an on-device app that access local data as well as remote data through web services, and how easy it is to integrate device features too.

If you want to try this on your own, get a copy of the Oracle Enterprise Pack for Eclipse, and follow the setup steps in the tutorial here.

And then just follow the video steps.

The location of the web service I accessed is at: http://wsf.cdyne.com/WeatherWS/Weather.asmx?WSDL

And the Java classes I use to simulate local data are  here.


Friday Feb 06, 2015

Oracle SVP on Top Tech Trends in 2015

Originally Published in Oracle Fusion Middleware Newsletter, January Edition

Oracle's Senior Vice President of Integration Products Amit Zavery spends a lot of time talking to both customers and developers, and that gives him a bird's-eye view of evolving trends driving digital transformation at companies worldwide. We recently had the opportunity to get his take on the top technology trends to look out for in 2015. Here is what he had to say.

Q: Almost every organization is in some stage of the journey to becoming a digital business. What do you think is the top trend in tech adoption for companies undergoing a digital transformation?
A: Regardless of whether it's a B2B or B2C company, the general trend I see is that businesses are trying to use data more efficiently. For example, they want to use real-time data to drive better decision-making and informed interactions with customers. This involves a huge volume of information and requires integration across various applications, systems, devices, processes, users, etc.

Integration is not a new trend, but the conversation is a little different now as the amount of disparate information silos has ballooned, particularly with software as a service (SaaS)–based apps. Early SaaS deployments were often not centralized. Departments generally bought and implemented SaaS-based apps in silos, simply because they were looking for function-specific usage. However, now they want to connect these apps with back-end processes and business requirements to better connect with the customer. A significant aspect of integration is how well you can automate certain business processes to support it.

Q: It sounds as though you are talking about more than just technical integration—correct?
A: Absolutely. Digital transformation has changed our understanding of integration. Integration is no longer just about tying together cloud apps and on-premises apps, but rather all the different customer touchpoints that make up a digital business. You need to know how to use the latest information to interact with customers in an experiential manner. Being a digital business means connecting these different pieces together in a way that makes sense, and is also standardized, fast, and scalable.

All this has led to integration being one of the biggest trends, as different heterogeneous systems need standardized integration—not just for apps, but for devices, users, identities of users, and different business processes.

Q: Where do you see mobile technology heading in 2015?
A: We've been talking about the convergence of the big four technologies—social, mobile, cloud, and information for years. The reality is that these technologies are maturing and being adopted at different rates. For mobile technology, adoption is undoubtedly well-along in terms of mobile-based devices and apps to interact with enterprise systems. Workers are now using mobile devices as the medium of choice, so it is critical that apps on the back end can deliver to mobile-based platforms. An associated trend is to modernize legacy apps for the mobile platform, as well as take newer technologies such as the Internet of Things (IoT) and make them part of the mobile ecosystem. For this to happen, you need a platform that makes it easy to convert and converge both new and old technologies into the mobile ecosystem.

Q: Speaking of platforms, where do you see platform as a service (PaaS) falling on the tech adoption curve?
A: I think that mobile technology and big data initiatives are further along in the maturity cycle, but that next year will be particularly big for PaaS and IoT. There are several reasons why. First, the maturity cycle is much faster now, and these technologies have evolved to the point that enterprise interest is piqued. Second, PaaS plays into the integration trend that I think will be huge next year. Companies want to run integrated applications as well as build system management apps in the cloud, and will need a standards-based infrastructure to support it. And finally, as companies move applications to the cloud or add cloud-based instances of on-premises apps, they need a platform that extends their ability to use technology that they are already familiar with. I think this adds up to critical mass for PaaS adoption.

Learn more about technology trends for this year and the future. Register now for a free Oracle Day event near you and find out how you can make digital disruption an opportunity for innovation.

Tuesday Feb 03, 2015

Mastering DevOps with Oracle

by Jens Eckels, Senior Principal Product Director, Oracle

DevOps continues to be a strong buzzword in IT, but oftentimes there's a bit of confusion on what it means. It's certainly important, but how can you get started and change your culture to adapt to this new amalgamated approach to development?

As you'd expect coming from us, we believe we have a very comprehensive set of products and tools to help you achieve your goals. See the below Slideshare for details.



A lengthier presentation that covers broader topics and Oracle product sets is available here.


Monday Feb 02, 2015

Oracle Mobile Application Framework 2.1 - Now Available

Crosspost from last week's announcement by Shay Shmeltzer at blogs.oracle.com/mobile

The Oracle Mobile Team is happy to announce the release of Oracle Mobile Application Framework 2.1 - a major update to Oracle's mobile development framework.

This new version focuses on upgrading the framework's infrastructure and includes the following new features:

  • Support for Java 8 - Java is the language used for business logic development on Oracle MAF, in fact Oracle MAF is the only solution out there that will run the same Java code on both iOS and Android.  Now developers can leverage the latest features of the Java language - such as Lambda expressions, Collections with Generics and more - while running on a 64bit JVM that supports the Java 8 Compact2 profile.
  • Cordova 3 support - Cordova is used in Oracle MAF to provide access to device features. Oracle MAF 2.1 updates the Cordova version to 3.6.3 on Android and 3.7 for iOS, dramatically increasing the number of available plugins that developers can leverage.
  • Simpler Cordova Plugin integration - Oracle MAF leverages the plugman command line to build and incorporate plugins into Oracle MAF apps.
  • Xcode 6 and Android 5 support - use the latest SDKs to compile and deploy your MAF applications across multiple devices.

You can get Oracle MAF 2.1 by downloading the new Oracle MAF extension through the JDeveloper Help->Check for Updates functionality.

We highly recommend that you read the installation guide and migration guide before you start your upgrade process. The setup might be a bit tricky because you'll need JDK7 to run JDeveloper but JDK8 to use the extension - so follow the instructions carefully. 

Have questions? - join us on the Oracle MAF discussion forum on OTN

Unrelated side note but that was quite a Super Bowl finish, eh? A miraculous catch followed by what some have said was the worst call.  I mean, a time out left, half a yard to go, and 3 downs to use, with one of the best running backs in the league, and you throw on 2nd down? Wow. 

Wednesday Jan 28, 2015

Partner Column – The Journey to PaaS, Part Two

by Debra Lilley, ACE Director,  VP, Certus Cloud Services

I was looking back at my first partner column and realised I jumped straight into PaaS 4 SaaS – the ability to extend Cloud applications with PaaS, and actually didn’t make the point we can extend any application with PaaS including our existing on-premise investments with Oracle E Business Suite, PeopleSoft, JD Edwards, Siebel etc.

What we have learnt over the years is that customization of the base application should be avoided.  So many of us have had difficult or even impossible upgrades because of what we have done in our applications and have therefore learnt this the hard way. However that doesn’t mean we shouldn’t extend our applications, (perhaps the topic of another posting and I need you, the readers, to let me know if that is a good idea).

If every organisation used the same set of applications for both front and back office there would be no differentiation from a technical approach but in reality, that is what all organisations need - a differentiation from their competitors. It may be as simple as storing additional data, or an additional process. So there is balance to be sought between staying standard and as is and what adds value. What Cloud applications have taught us is to create these extensions separately and then execute from your standard applications. 

How do you do this? Well, in simple, non technical terms you probably want a 3 step process:

1. Extract data from main application.

2. Your extension.

3. Return or load data back into main application.

Here is a very simple example:

1.  You take a single person record from your main application, and getting data out is the easiest part, use an existing API or simply extract in a suitable format using your analytics tools.

2. Your extension use case could be to populate a small application for a special initiative. 

3. Then, you return to the main application and mark the record (e.g. A descriptive flexfield in Oracle E-Business Suite to say they are part of the initiative). This stage is the trickiest. If there is an existing API in your application to update the object it is straight forward. Otherwise it depends on the tools and flexibility of that specific application.

This third part of the process, may dictate that you don’t go back into the main application. So, in this example, you still have the power of the extension but no marker in the original. Your use case may not need that anyway.

Equally you may not need the first step, if you are using your extension to collect data, especially additional fields which you can hold in the application but the system doesn’t give you the flexibility to validate or ease of entry online, you may use an extension to capture, validate and process this data and use a standard API to load it.

This last example made me think of a conversation I had with an ACE Director about 7 or 8 years ago about Application Express (APEX) and Oracle E Business Suite. He was looking to see if there was a need for APEX here and every use case he suggested people were doing with customisations quite happily. Now there is a real move towards extending with APEX and I recommend this white paper

What PaaS gives us is development tools in the cloud. The same advantages as for SaaS - no infrastructure, pay as you go, and predictable on-going costs. PaaS gives SaaS customers the ability to extend their functionality with the same benefits as with their applications but equally on premise application customers could build their extensions in the cloud if they wanted to, although I accept there could be less of a driver. But something else I didn’t make clear last month is that PaaS is not just about extending your application with code, it is also about other middleware components as well. 

The Oracle Business Intelligence offerings have had a barrier of entry around the commissioning of the infrastructure and platform build, so adopting them as PaaS may make a lot of sense. Similarly there are other applications you can use with your existing investment which again make so much sense to adopt in the Cloud like Planning and Budgeting. 

Take a look at Oracle’s Cloud offerings portal; it is very easy to navigate and understand. The Applications and Platform tabs are worth a browse just to see what Oracle have made available this way.

Next month I’ll talk more about the Rapid Development Kit I mentioned last month.

Editor's Note: And don't miss Oracle Cloud Online Forum taking place today, Wednesday, January 28 starting at 10 am Pacific, to get more details. Register now.

About the Author:

Debra Lilley, VP Certus Cloud Services, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director.

Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts 

Tuesday Jan 27, 2015

Middleware Newsletter on 2015 Tech Trends, Cloud Strategy and PaaS Use Cases

If you are in the North East belt in the US, we hope you are staying warm and are relatively unaffected by the blizzard.

Whether you are at home or mobile, in case you haven't seen it yet, the January edition of Oracle Fusion Middleware Newsletter is now out. Top stories include an interview with Oracle Senior Vice President, Amit Zavery as he discusses evolving 2015 top trends driving digital transformation in business across the globe, coverage of our recent CloudWorld events and key messages that outline Oracle's cloud strategy and the commitment and investment going in it, and a deeper look at real world Platform-as-a-Service business use cases.

Find out if the trends discussed align with what you are tackling in your company today and learn more about Oracle's SaaS, PaaS, IaaS and DBaaS strategy and how you can apply PaaS offerings in your business today. In this edition, we have specifically tackled Java Cloud Service use cases but this will be a recurring series as we look at Java and other Cloud Service offerings and how organizations are deploying these to realize business benefits.

As always, the newsletter has current news, events, collateral, industry reports, training and developer news so be sure to take a look and subscribe to the newsletter.


Monday Jan 26, 2015

Cloud Online Forum is Live on January 28 - Don't Miss It!

by Eric Jacobsen, Sr. Product Marketing Director, Java Cloud Service

Is your company asking you to rapidly and securely deploy and manage new business applications in the cloud?  Do you need to build a proven, innovative, collaborative, and integrated Platform as a Service?

If so, today is your lucky day!  Oracle is hosting a Cloud Platform Online Forum on Wednesday, January 28 where you can attend live online sessions and hear what IDC Research, innovative clients, and Oracle’s leading experts have to say about Platform as a Service and cloud.  Whether you are a Java or or mobile developer, an Architect, an IT operations manager, or a Business user,  there is a session for you! 

Follow this link to register for this insightful Cloud Platform Online Forum. REGISTER TODAY!

We will kick off the Forum on January 28 at 10AM PST with Robert P. Mahwold, IDC Research Program Vice President as he leads a “Cloud Platform Market Outlook” discussion with Rex Wang, Oracle Vice President.  

They will provide useful tips and solid strategies you can consider as you drive your cloud platform initiatives.  They will discuss how to decide whether public, private or hybrid cloud is best and how your organization might approach moving to the cloud.  You’ll hear IDC and Oracle best practices to developing a roadmap that will get you on your way to cloud computing.  Join us for this inspiring session.

The Middleware General Session begins at 11:15AM PST and we’ll be taking your questions live through the online chat.  7-Eleven's, Greg Haertling, Chief Enterprise Architect and Sr. Director of Software Development will you how 7 Eleven “Accelerated their Digital Transformation with Oracle’s Platform as a Service.”  He will be joined by Oracle’s Siddhartha Agarwal, Vice President, Product Management and Strategy. 

They will discuss how Platform as a Service is driving efficiencies for development, operations and LOB, including highly scalable and cost efficient development & testing in the cloud, delivery of enterprise class cloud & mobile apps, rapid integration of cloud & on-premise investments, and seamless workload portability between on-premises & cloud.

Afterward, you can watch these additional Middleware Sessions in the following tracks:

  • Application Developer Track: Build, Test, Extend Cloud Applications
    • Java App Performance at the Speed of Cloud: Hot Tips for Successful Cloud Development
    • Jazz Up Your SaaS with Oracle PaaS Solutions
    • Mobile Development in the Cloud
  • Middleware IT Operations Track: Integrate, Secure, Manage your Cloud
    • Simplify SaaS and On-premises Integration
    • Extend Your Identity Management Services to the Cloud
    • Top Tips for Managing Your Application PaaS
  • Business User Track: Connect, Collaborate & Analyze in the Cloud
    • Next-Gen Enterprise Content Management in the Cloud
    • Rapid Business Process Automation in the Cloud
    • Unlocking the Power of Business Analytics in Oracle Cloud

You can find the agenda for these sessions here.

There will also be a Database General Session and Database Cloud Platform sessions that you can attend as well.

I hope to see you online for this exciting Oracle Cloud Platform Online Forum.  Don’t forget to REGISTER so you can discover the right strategies for your organization's journey to the cloud!

Live mobile hacking with a OFM 12c red stack at Fusion Middleware Partner Community Forum 2015

Cross Posted for Juergen Kress 

The Fusion Middleware Partner Community Forum takes place March 3rd & 4th in Budapest Hungary. During this annual conference You as an Oracle Partner can get the latest updates on the Fusion Middleware 12c solutions. “The Cloud Platform for Digital Business” will be the theme of the 20th conference. Keynotes will be delivered from Amit Zavery, Andrew Sutherland and SOA, BPM and Mobile product management including live demos. On the second day you can choose between three tracks: SOA, BPM or WebLogic and Mobile. As a closing keynotes Luc Bors and Lucas Jellema will present:

Live mobile hacking with a OFM 12c red stack

Lucas Jellema

clip_image002[4]


AMIS

Solution Architect

Oracle ACE Director

Blog

Twitter

Luc Bors

clip_image002

Amis

Principal Consultant / ADF Expertise Lead

Oracle Blog

Twitter

LinkedIn

For details please visit our Fusion Middleware Partner Community Forum registration page here.

P.S. Don't forget!

Cloud Platform Online Forum. It's on - Jan 28. It's all good but don't miss Shay Shmeltzer go over and demo the Oracle Mobile Cloud Service (The GA release is coming soon!) It's that whole bringing mobile development to the cloud, mobile backend as a service, and making everyone's lives better. Check it out!

Friday Jan 23, 2015

ACE Director on Clearing the ConFusion – Oracle Cloud Applications

Author: Debra Lilley, ACE Director, EMEA

As I typed that title I cringed. I have been an advocate for Oracle’s development of Next Generation Applications from the day they announced Fusion, and I hated the term quickly coined by pessimists of 'Fusion – Confusion'. But now as Oracle drops the name Fusion, for its applications, I feel there really is some confusion, so I am going to use this post to clarify to this community.

Why am I writing this post for this blog? Well the problem is Oracle knows it has renamed the products, but their customers don’t. If you are attending COLLABORATE in April the stream is called Fusion Applications, and if it wasn’t the number of attendees would be very small, but more and more you need to recognise the Cloud brand. The components of Cloud that Oracle developed in their technology (okay, Fusion applications), are 100% written on Oracle Fusion Middleware, that hasn’t gone anywhere and continues to be developed, and it is the use of these Oracle Fusion Middleware technologies that Oracle AppAdvantage is all about - extending the capabilities of "Fusion" Applications with Oracle Fusion Middleware. My starting position and reason I became involved with this AppAdvantage initiative is that there is no better shop window for what Oracle Fusion Middleware can do than the applications that Oracle has developed itself.

I did try an explanation on my own blog after Oracle Open World but this time I will be more succinct.

FACT : All Fusion Applications are now Cloud Applications.

Each pillar is now renamed Oracle …. Cloud , so Fusion Financials is now part of Oracle ERP Cloud, within each pillar there are the separate offerings which are normally desecrate process areas and with discrete pricing.

FACT : Not all  Cloud Applications started Life as Fusion Applications.

As part of their Cloud journey, Oracle has acquired some native cloud-delivered applications, such as Taleo and RightNow. The plan, being executed is that these products are being unified, i.e. integrated with other offerings, where possible being delivered on the same technology stack and being given the same User Experience as Oracle’s home grown offerings. 

RightNow has for some time been known as Oracle Service Cloud  and the recruiting module from Taleo as Oracle Recruiting Cloud

FACT: Cloud Applications don’t have to be SaaS

Software as a Service is the deployment of an application in a cloud environment. Oracle, or a third party in some cases, hosts the application and look after not only the infrastructure but the patching and security, and in turn you pay a subscription to use charge.

Most of these same applications could be deployed on-premise with you being responsible for all the above and with the more traditional upfront licence costs. 

Oracle have called the products Cloud because they are available and are being deployed as such more and more that way.

FACT : Oracle are trying to make it easy for you to find this all in one place.

This is a great place to start: https://cloud.oracle.com/home. The Applications tab goes through the offerings and you can find the PaaS offerings to extend and strengthen your SaaS.

About the Author:

Debra Lilley, VP Certus Cloud Services, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director.

Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts 

Tuesday Jan 20, 2015

Upcoming Mobile Events

Hello Mobile Fans!  Two upcoming Oracle sponsored mobile events you don't want to miss!

Cloud Platform Online Forum. It's on - Jan 28. It's all good but don't miss Shay Shmeltzer go over and demo the Oracle Mobile Cloud Service (The GA release is coming soon!) It's that whole bringing mobile development to the cloud, mobile backend as a service, and making everyone's lives better. Check it out!

For my European friends or anyone going to Mobile World Congress, stop by the Oracle booth and we can continue our conversant on all things mobile including: Oracle Mobile Cloud Service, Oracle Mobile Security Suite, Oracle Mobile Application Framework and our growing library of mobile applications.

Follow us @OracleMobile

Friday Jan 16, 2015

Tackling SaaS Integration, Multi-Channel Experience and Integrated Systems

Running a digital business or moving towards it? Building a cloud strategy or busy implementing it? Have mobile on your mind? Well, Oracle Fusion Middleware is the cloud platform to support your digital business. Coming out of Oracle OpenWorld, I found there were a few key themes you could bundle some of our customers' questions in. So, I sat down with product and domain experts to better understand some of the more common use cases we have started to hear around digital businesses and cloud.

SaaS to On-Premise Integration: While most organizations have adopted a cloud strategy - public, private or hybrid, a recent survey shows that 81% of those organizations agree that it is important for the applications to be fully integrated with each other and other software to reap the full benefits of cloud. And over 40% believe that cloud poses a security risk to their information and infrastructure. From a development standpoint, an integration platform rather than point to point integration ensures lowest TCO, less maintenance and upgrade costs, more scalability and flexibility for an organization. The same integration platform that supports your on-premise infrastructure supports your SaaS model too and ensures better integration between SaaS and On-Premise applications. Catch this brief webcast and demo to see how Oracle enables simplified SaaS to On-Premise integration.

Multi-Channel Enablement: Whether you are a B2B or a B2C, your customers, partners and even your employees have come to expect a seamless, consistent multi-channel experience. They need to be able to get the information they need on desktop or phone,  via web or mobile securely, anytime and anywhere. How do you enable this digital experience across multiple channels without adding to your development costs? How do you ensure security across these channels? And most of all, how do you give them a user experience that will have them coming back to you? Catch this demo webcast to learn how.

Platform Optimization: Integrated systems are all the rage today. You can't move through tech news without bumping into the term "integrated systems". But what is the value of one? If your hardware and software are optimized to support your middleware and your applications, there are  clear advantages to that - high performance, high reliability and availability, lower operational expenses (OpEx) and better efficiency. But then does deployment get tricky? How are private cloud environments supported? This webcast, complete with a demo, answers those questions and more.

Have more questions? Let's keep the conversation going. Send us your comments and we will get the product experts to answer those for you.



Monday Jan 12, 2015

RightNow & JDEdwards Integration Demo by SOA Suite 12c Including Mobile App

Crossposted article by Richard Lefebvre 

To get access to the Oracle demo system please visit first OPN (OPN account required)

Oracle GSE account members with interest in Tech, FMW, JDEdwards or Service Cloud; +GSE +PDIT DSS

Customers today constantly engage with companies across multiple channels. Companies need to be able to engage, sell to, and service customers across all channels: the web, in a store, over the phone, via a mobile device or through social channels. Customers desire a simple, secure and consistent experience, whether it is a bank they are interacting with, or a retail store they are ordering a product from, or a service and maintenance request they are creating.

Highlights

The demo illustrates how to

  • Leverage common development technologies to enable compatibility and re-usability across multiple channels
  • Access information and applications intuitively and securely through self-service portals for customers, employees and partners
  • Automate and manage cross enterprise business process shared services across multiple channels

Showcase

  • Mobile & Identity Management: MAF 2.0, OAM Mobile and Social, OAG, OID
  • Integration:  Pre-built integrations RightNow, JDEdwards
  • Infrastructure: SOA 12c, Oracle Service Bus, WebCenter Portal

Call to Action

For questions/feedback please contact petraas.bhathena@oracle.com or anand.prasad@oracle.com in GSE.

For more information about Cloud Integration please visit the SOA Partner Community Workspace here AppAdvantage & Cloud Integration (free membership required www.oracle.com/goto/emea/soa)


Wednesday Jan 07, 2015

IT Leaders Discuss Their Business Goals and Technology Solutions

Happy New Year! Hope 2015 is off to a great start for you.

One of the biggest highlights for us in 2014 was getting an opportunity to visit and spend some time with the IT Leaders of successful organizations around the world. The objective of each of these documentaries was to understand the business imperatives of such organizations, get insights from the IT Leaders on how they align their IT objectives with the company's business goals and how they measure the impact of their IT & business investments on their customers, vendor ecosystem, the company's employees and of course, the company's bottom line. And we then have technology experts walk us through the technical implementations that has made all that possible.

Based on their business imperatives, organizations had taken different paths and driven diverse IT roadmaps to deliver business success. Northumbrian Water in the UK enabled mobility for its remote workforce to drive 24 X 7 operations. Pella, a major windows and doors manufacturer in the USA built a contextual web experience for its online visitors while creating a self-service portal for its sales and dealers network and an online appointment scheduling tool to deliver a unique and superior digital experience. Grupo Farmacos, a major medical supplies distributor in Mexico has set up an optimized IT infrastructure that is suited to each of its four different business units, one dealing with high transaction volume, other requiring 24 X 7 availability and the other requiring high level of reliability with high performance for health needs. Ricoh Americas, an IT services and office equipment company, is delivering on its "Anytime, Anywhere" promise to its customers by allowing them to scan their products and either troubleshoot issues themselves or easily log those while in the backend, the seamless cloud to on-premise integration delivers the desired results. And Siram, an energy distribution company in Italy has automated its RFP process to deliver efficiency, bring transparency and drive cost control with automated business process management.

We were incredibly fortunate to have gotten some time with the executives of such elite companies and to be able to share their stories with you. For your convenience, we have made all these documentaries available in one place, that can be played on-demand. Hope you enjoy and benefit from these as we have enjoyed pulling these together.

Happy 2015!

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