Thursday Mar 28, 2013

Simplifying Integration Screencast – Wrap-Up

Integration Product Marketing Team Blog

We hope you found the 8-minute screencast  useful. We covered a lot of topics in a short amount of time and led into the in-depth “Oracle Cloud Integration – A Comprehensive Solution” white paper. If you haven't watched our screencast, please take a moment to watch now.

As this weeks focus on Simplifying Integration as part of the New Business Imperative online event series wraps up, we hope you came away with some new insights into how to take your integration strategy from the relative simplicity of yesterday to the significantly more demanding integration requirements of today:

For more information the entire New Business Imperative: Social, Mobile, Cloud series, please visit this link for replays and future screencasts in this series.

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Wednesday Mar 27, 2013

Cloud Integration White Paper

Integration Product Marketing Team Blog

Hope you enjoyed this week’s 8-minute screencast “Simplifying Integration in the Enterprise and in the Cloud”. If you haven’t seen the screencast, please access it here. Access our new white paper, “Oracle Cloud Integration – A Comprehensive Solution," which goes the next step deeper to see how to integrate with Oracle Fusion Applications in the cloud as well as third party applications. This paper includes content well suited for both the enterprise architect and developer as well as strategic planning with regard to broader view of what important with cloud integration. As you will discover, it’s much more than simple connectivity. You should consider governance, monitoring, event processing as part of a comprehensive strategy even if you don’t deploy them all simultaneously. Likewise, each cloud vendor has disparate requirements for the standards (and proprietary methods) that much be used to integrate with their applications as shown in the image below:

Learn why a flexible integration platform plays a key role to ensure all future applications can be incorporated into your integrated application portfolio.

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Monday Mar 25, 2013

Simplifying Integration in the Enterprise and in the Cloud

Integration Product Marketing Team Blog

We know you’re busy so this short 8 minute screencast vignette gets right to the point to give you a better understanding of what to be aware of as you simplify your integration strategy. 

As your integration strategically planned or does it evolve in an ad-hoc “accidental architecture”.  Get a better understanding of how integration complexity grows, how to avoid complexity and what Oracle is doing to simplify integration for cloud and on-premise integration.

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Thursday Mar 21, 2013

Managing Security in the SoMoClo World

Identity Management Product Marketing Team Blog

As we look forward in 2013, we look at the key trends driving the IT transformation today. Surely, mobile, social and cloud would top the list. With the proliferation of mobile devices companies are looking to offer access to the most commonly used (or user facing) business applications on users’ personal mobile devices. The spread of social networking is forcing organizations to allow users to access company resources using their social media sign-ons. And regardless of whether it is in a datacenter or in the cloud, the business application needs to be just as secure and reliable.

Customers today are demanding a seamless online experience, one that is geography agnostic. But most applications that are required to support this seamless digital experience were architected 10 or 20 years ago and are not scalable or agile enough. Worse, the applications still keep user experience and security at cross-hairs; you inevitably compromise on one or the other.

The applications for today and tomorrow will need to support the internet scale, offer a seamless user experience across all channels and yet be secure to enable a digital interaction with confidence. Which means, a re-architecture that adopts SOA for flexibility, BPM for collaboration and participation, a scalable user portal and Big Data for better business analytics and Fast data for the massive scale that will be required and a Security Inside Out approach. To learn more about how each of the Fusion Middleware components fit into a social, mobile, cloud strategy, we recommend you peruse all the videos and assets for The New Business Imperative: Social, Mobile, Cloud screencast program here.

In our previous posts, we talked about the essentials for Securing the New Digital Experience and how Oracle has adopted a platform approach to provide a solid foundation to enable a secure, seamless digital experience. If you missed our screencast, you can watch it now.

We wanted to share with you, some customer experiences. Industry leading organizations have adopted the platform approach to Identity management and have started to leverage the capabilities of our latest release, Identity Management 11gR2 to enable secure mobile and social access. Companies, like SaskTel, are offering Identity Management in the cloud to some of the most security-conscious organizations.

SuperValu, for example, is leveraging Identity Management to bolster employee productivity in their stores by delivering secure, simplified sign-on for store managers on iPads.

And Oracle itself is using Oracle Identity Management internally to offer a centralized, single identity system, a simplified identity context to its employees across a myriad of applications the employees have (and need) access to. Managing a dynamic workforce across geographies, folding in M&As, leveraging Identity Management to power the cloud services – Oracle Identity Management within Oracle is another good example of the success of a platform approach to identity management and security. Catch this podcast to get the full Oracle on Oracle story.

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Wednesday Mar 20, 2013

SoMoClo Drives the Next Evolution in Identity Management

Identity Management Product Marketing Team

The world (and hence an enterprise) today is very different from what we had say even 5 years ago. Lines between social and professional worlds are blurring fast. I use my smartphone to connect with friends and colleagues, check in on FourSquare for business meetings, follow my friends’ updates on Facebook, check work email, respond to LinkedIn requests from my professional friends and review the .xls sent by my colleague.

The pace of technology evolution is driving the customer expectations today. User experience is key as noted by Naresh Persaud, Director, Security & Identity Management in this screencast. A user needs to be able to sign on using say, the Google account, and use that across all his/her media experience – a smartphone, an iPad, gaining access to business applications, logging on to social media sites like Facebook, LinkedIn, others.

But so is security. A spate of security incidents in 2012 has, once again, brought the security issues to the fore. Did you know that 76% of mobile applications today store credentials on the device and 10 percent of those store passwords in pain text on the device? With 90% of organizations looking to offer mobile applications by 2014, those are indeed grim statistics. In a world where 62% companies are looking to connect with their customers and build relationships via the social networks, news stories like LinkedIn password hacking definitely make users like you and I pause.

Identity Management is the lynchpin for security and user experience. Breaking away from tradition, the latest release of Oracle Identity Management, 11gR2, marries convenience with security in offering a complete, seamless and secure digital experience to the users.

Focusing on reducing time to deployment and overall Total Cost of Ownership (TCO) and easing the user experience, R2 takes a platform approach to Identity Management bringing innovation, simplification and extreme scale to bear.

Leveraging the innovation in Oracle Fusion Middleware implies Identity R2 utilizes a common, standards-based model for workflow and UI customizations. R2 offers a scalable internet-grade identity platform that leverages ADF for UI customizations and workflow extensibility, SOA for flexibility, on BPM for collaboration and Coherence for extreme performance and WebCenter clustering for scale support.

Learn more about how Oracle Identity Management 11gR2 supports usability and scale requirements and the out-of the-box features that it offers to support the social, cloud and mobile security features. Catch the on-demand R2 launch webcast today and engage with us on OracleIDM to discuss your emerging identity requirements and whether or not you think R2 meets those. We look forward to hearing from you.

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Monday Mar 18, 2013

Do you Trust Social, Mobile, Cloud?

Identity Management Product Marketing Team

The last decade or so there has been a complete transformation in the way we work or how we consume information. Work is no longer about geography, it is an activity. “Company resources” are not just servers and systems in your server room, these could be in a data center, in the cloud or even the employees’ smart phones, iPads, tablets and more. Users of these “company resources” could be employees with physical badges, vendors, partners or customers connecting through the social media channels as Facebook, Twitter or Pinterest. Work can happen anywhere, via any device, through any network (intranet/social media channels/internet) leveraging company resources.

And why are organizations adapting this “work anywhere, anytime” model? The reasons are plenty - to improve efficiency, bring agility, build user productivity, offer seamless user experience to its customers or to simply establish a trust relationship with the customer. Social, Mobile and Cloud (SoMoClo) together is a business opportunity, a competitive advantage that organizations are seeking. And Security is the lynchpin in this new work order. Without a secure, seamless digital experience, it all falls apart.

With each new experience, the security risk increases. Each channel presents its own security points of failure. How can my company enable social trust as a means of connecting to customers & employees? How do I accommodate dynamic workgroups and teams of people around the globe that need to be part of my value chain? Is the Bring Your Own Device (BYOD) threatening the security of my digital and intellectual property? How can I securely connect mobile devices to my enterprise without compromising security? Are my applications secure enough to be cloud ready?

The security solution, thus, needs to scale and span across all the channels, encompass the growing breadth of both the “company resources” and the user population. The solution needs to provide the foundation (a platform) that feeds uniform security policies and extends identity context to the complete digital experience.

Naresh Persaud, Director, Security and Identity Management at Oracle, discusses the IT transformation driven by SoMoClo and underscores the need for a sound security solution. Catch this brief screencast on Securing the New Digital Experience to learn how the latest advances in Oracle Identity Management and Oracle Fusion Middleware solutions are fueling the transformation that is driving innovation in IT today.

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Thursday Mar 14, 2013

Making an Impact on Your Bottom Line

WebCenter Product Marketing Team Blog

This week, we've been focusing on how your business can realize significant cost savings by implementing automated capture and imaging solutions within your existing processes. If you haven't already seen the screencast overview that illustrates the benefits of doing so, please take a look and share it with your colleagues at work. We think it will be 7 minutes of your time well spent.

To further peak your interest, today we want to highlight a couple of recent customer examples from those that have already started using Oracle WebCenter Content and Imaging solutions along with their e-business processes. Customers that are automating how paper is handled in their business processes are seeing significant benefits – such as reducing their shipping and storage costs by 50% in one case and seeing an 80% reduction in the costs associated with technical support and service in another.

To learn more details, come visit us over at the Oracle WebCenter Blog or view our latest screencast on the topic. It’s time very well spent. Your organization might just save a boatload of time and money!

We hope you find this information informative as you look to improve the way your organization handles internal and external business processes. To learn more about Oracle Fusion Middleware, you can find featured videos and assets of The New Business Imperative: Social, Mobile, Cloud program here.

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Wednesday Mar 13, 2013

Show Me the Savings! The Value of Radically Cutting Internal e-Biz Processing Costs

WebCenter Product Marketing Team Blog

Lately a lot has been written about the opportunity available to companies that can take advantage of dynamic discounting when dealing with partners and suppliers. But how can you get your organization to the point where you can also take advantage? It can seem daunting but if you already are using Oracle e-business suite, PeopleSoft Enterprise, JD Edwards or Siebel CRM, you are already halfway there!

To learn more about dynamic discounting and how to make your back-end systems profitable, visit us over at the Oracle WebCenter Blog. As you might know, we posted a new screencast this week that quickly illustrates how processes can be improved using WebCenter Imaging from Oracle. You can view it here. It’s a quick 7 minutes and we believe you can use it to get your company thinking about ways to further automate systems that can make a real impact on the bottom line. For further details, please be sure to view one of our recent webcasts on how to optimize your e-business systems.

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Monday Mar 11, 2013

The Attractiveness of Automated Capture, Scanning and Imaging for Your E-Business Applications

WebCenter Product Marketing Team Blog

Ok, let's face it. When we bring up a topic like automated capture, scanning and imaging, it might not make your heart flutter. And when we see a blog post about automating processes like Accounts Payable Invoice Processing, I doubt your pulse quickens. But maybe it should! Let me explain...

Today, we have posted a new "screencast" that walks you through a short before and after scenario showcasing how the use of Oracle WebCenter Imaging can slash the costs associated with AP invoicing. It's about 7 minutes long and the perfect thing to watch before you head off to your next meeting. While many companies use Oracle E-Business Suite, PeopleSoft Enterprise or JD Edwards to optimize how business transactions are handled, the handling and management of associated documents and other files are often disconnected. Fixing this problem and driving further efficiencies is certainly a great way to become bit more popular around the office.

Learn more about how you can improve processes in your organization and be insanely popular in the process by getting further details on the Oracle WebCenter Blog. And be sure to check back on this blog throughout the week for more information. You may not end up in St. Tropez, but no matter where you work, being smart and saving money is always sexy.

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Thursday Mar 07, 2013

Web Experience Management: The Key to Exceptional Online Customer Experiences

WebCenter Product Marketing Team Blog

Today’s customers expect an experience is both relevant and interactive across web, mobile and social channels. By focusing on creating experiences that demonstrate how well you know your customers, that promote social interactivity, and that allow for anytime, anywhere access across web, mobile and social channels, you can successfully drive customer engagement, and unlock the door to greater sales and loyalty for your business.

The key to delivering the kind of exceptional online customer experiences that can help drive the success of your business is web experience management. A web experience management solution such as Oracle WebCenter Sites, can empower your business to better engage your customers online. With Oracle WebCenter Sites you can:

  • Create relevant and personalized online experiences
  • Enable social and interactive online experiences
  • Deliver optimized experiences for mobile phones and tablets
  • Empower marketers to manage the online experience
  • Enable high performance, global online sales experiences
  • Connect the online experience with other customer touch points

We hope you enjoyed learning more this week about enabling exceptional online customer experiences with Oracle WebCenter Sites. In case you missed it, here is our screencast from earlier this week.

To learn more about Oracle Fusion Middleware, you can find featured videos and assets of The New Business Imperative: Social, Mobile, Cloud program here.

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Wednesday Mar 06, 2013

Are You Providing Your Customers with an Engaging Online Experience?

WebCenter Product Marketing Team Blog

As we saw in Tuesday’s screencast about delivering exceptional online experiences, today's customers expect an online experience with your brand that is personalized, interactive and social. In order to drive sales and loyalty, you need a web experience management solution that empowers your business to easily create and manage contextually relevant, targeted and interactive experiences that are optimized for web, mobile and social channels. Oracle WebCenter Sites can provide you with the capabilities you need to manage large-scale, global online presences that engage and captivate your customers.

Ready to engage?
Learn more today:

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Monday Mar 04, 2013

The Online Customer Experience Challenge

WebCenter Product Marketing Team Blog

Web, mobile and social channels have ushered in what Altimeter analyst, Brian Solis, referred to in a recent Oracle WebCenter Social Business Thought Leaders webcast as connected consumers. These connected consumers have more choices, influence and access to online information than ever before. Engaging these customers and earning their sales and loyalty can be a great challenge.

Customers decide how, when, and where they want to engage with your brand--whether it's in the store, over the phone or on the web. They expect you to know who they are and what they need, and to seamlessly recognize them at every touch-point.

We invite you to learn how you can start engaging these connected customers through exceptional online experiences by viewing this screencast from the The New Business Imperative: Social, Mobile, Cloud program.

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Friday Mar 01, 2013

Improve Customer Satisfaction with Self-Service Portals

WebCenter Product Marketing Team Blog

We’ve spent quite a bit of time this week discussing how to deliver effective customer engagement through self-service portals. If you missed our screencast, you can watch it here (or below). 

As you know, customer self-service is now the channel of choice for today's customers. They expect a customer self-service portal that provides a convenient way to post service issues, place new orders, or view their order histories. A customer portal lets you stay open for business 24/7 around the world and delivers a high-quality, high-touch experience for customers while reducing the cost of customer care.

Oracle WebCenter Portal provides a single point of access with self-service portals and application dashboards, allowing you to empower your customers with unprecedented control over their purchase decisions. With Oracle WebCenter Portal, you can provide real-time access to such data as order status, order status tracking and return authorizations, and drive more return visits and greater customer loyalty.

Oracle WebCenter Portal is part of Oracle WebCenter, the engagement platform powering exceptional experiences for employees, partners and customers, which brings together the most complete portfolio of portal, web experience management, content management, social and collaboration technologies in a single product suite. Be sure to access our Self-Service Portal webcast series. In addition, you may be interested in many of the other pieces that Oracle Fusion Middleware offers as well. You can find all the videos and assets for The New Business Imperative: Social, Mobile, Cloud screencast program here.

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