Successful companies use these HCM features

May 16, 2024 | 4 minute read
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We know that building features doesn’t mean that they’re automatically adopted by customers. And there are many reasons—including good ones—that your Oracle Cloud HCM implementation may look different than what we think of as best practice. However, some capabilities are “must haves” for almost all customers because they provide baseline functionality and a high ROI. So, let’s look at three of the features that can help you get (or keep) your HCM implementation updated and on track, features that:

  • Don’t require you to buy anything new.
  • Are relatively easy to implement (i.e., no systems integration, heavy project management, etc.).
  • Deliver immediate benefits to employees, managers, and the HR team.

1. Connections

Connections is part of your Core HR subscription. At its most basic level, Connections is an employee directory that provides a convenient way to look up information about employees and the organization, things like contact information and time zone, reporting structures, and formal job titles. But it is more than that. Connections can also:

  • Provide a universally accessible, centralized point of reference for company information.
  • Give employees control over their own profiles, helping them increase visibility into their skills and interests—plus the opportunity to network with others.
  • Promote adoption of Oracle Cloud HCM by raising awareness of its capabilities, including features like: the AI-powered, HCM Assistant chatbot; employee recognition badges; links to HR points-of-contact; and benefits information.

For more information and to learn how you can enable Connections, please:

2. Journeys

Journeys is also part of your Oracle Cloud HCM subscription. It helps employees navigate unfamiliar, HR-related processes with guidance and the specific steps needed to complete a given task. Because of this contextual “understanding” of the task and what's needed to accomplish it, Journeys is extremely flexible in the ways it can help employees complete processes across a range of scenarios. Journeys is straightforward to adopt and offers the HR team easy wins. If you aren’t using it now, you should. Learning how Journeys can address common HR challenges is a highly valuable skill for HR analysts, process owners, and implementers.

To get started, we recommend:

  • Enabling the employee-onboarding Journey to reduce administrative hassles and make new team members feel welcome.
  • Adopting Journeys for the ten most common yet unfamiliar employee tasks, things like health and wellness actions, marital-status changes, relocations or changes of address, and whatever else is driving service-request volume for your HR team (note that these tasks can vary by business unit, geography, and other factors, all of which can be accounted for by Journeys).
  • Selectively deploying a specific subtype of Journeys called Guided Journeys to address important, administratively intense processes (e.g., helping a manager complete an international promotion for the first time).

For more information and to learn how you can enable Journeys, please:

3. Career Portal

Oracle Talent Management customers should be aware that one of Oracle Recruiting’s strengths is delivering an excellent candidate experience through a beautiful career portal. Building an engaging, functional portal is worthwhile since it can help attract talent, improve brand image, and cut recruiting costs. You don’t need any design or programming skills to launch a fully branded career portal in Oracle Recruiting—and you don’t need to buy anything new or hire outside experts. 

For more information and to learn how you can enable Oracle Recruiting, please:

Summing up

Hopefully this post provides a helpful roadmap for getting the most out of a few of Oracle Cloud HCM’s foundational features that every customer can benefit from. While Connections, Journeys, and the Career Portal don’t cost anything extra, they are easy to adopt and can deliver quick wins. If you’re not using them yet, follow the links to further resources and get your implementation up to snuff.

If you’d like to speak with someone about your Fusion Apps subscription, click the “Learn more” button. (If you're an Oracle Partner and want to learn more, visit the Oracle Partner Community.)

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Fusion Development

The Fusion Development team is responsible for building, maintaining, and driving innovation on the Oracle Fusion Cloud Applications Suite, which includes Oracle ERP, EPM, SCM, HCM, and CX. Its members are based throughout the world with central offices in the US, India, Mexico, The Philippines, and Romania.


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