Tuesday Jan 25, 2011

WebCenter PS3 - Navigation Models and Pure CSS3 Menus

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Officially Official - WebCenter PS3 is here!

The long awaited release of WebCenter PS3 is finally here! WebCenter PS3 represents the rationalization of many of Oracle's acquired technologies in the Enterprise 2.0 space, into a single, enterprise portal platform. Whether portals are being developed from an IDE or configured within a browser by business users, WebCenter offers a platform with a comprehensive range of functionality to allow an enterprise rapid deployment of online solutions. For a rundown on some of the exciting new features, check out the link below[Read More]

Tuesday Nov 02, 2010

WebCenter - Exposing Twitter Data in an ADF WSRP2 Portlet

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Monday Aug 30, 2010

Social BPM - Benefits & Getting Started

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Tuesday May 11, 2010

WebCenter .NET Accelerator - Microsoft SharePoint Data via WSRP

Platforms in the enterprise will never be homogeneous. As much as any vendor would enjoy having their single development or application technology be exclusively adopted by customers, too much legacy, time, education, innovation and vertical business needs exist to make using a single platform practical. JAVA and .NET are the two industry application platform heavyweights and more often than not, business users are leveraging various systems in their day to day activities that incorporate applications developed on top of both platforms. BEA Systems acquired Plumtree Software to complete their "liquid" view of data, stressing that regardless of a particular source system heterogeneous data could interoperate at not only through layers that allowed for data aggregation, but also at the "glass" or UI layer. The technical components that allowed the integration at the glass thrive today at Oracle, helping WebCenter to provide a rich composite application framework. Oracle Ensemble and the Oracle .NET Application Accelerator allow WebCenter to consume and interact with the UI layers provided by .NET applications and a series of other technologies. The beauty of the .NET accelerator is that it can consume any .NET application and act as a Web Services for Remote Portlets (WSRP) producer.
I recently had a chance to leverage the .NET accelerator to expose a ASP .NET 2.0 (C#) application in the WebCenter UI (pictured above) and wanted to share a few tips to help others get started with similar integrations. I was using two virtual machines for the exercise - one with Windows Server 2003, running SharePoint and the other running WebCenter Spaces 11g. For my sample application data I ended up using SharePoint 2007 lists and calendars (MOSS 2007) to supply results using a .NET API for SharePoint. [Read More]

Friday Apr 23, 2010

WebCenter 11g UI Examples

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Sunday Apr 11, 2010

Oracle UCM Integration with WebCenter

Portal deployments always contain some level of content that requires management. Like peanut butter and jelly, the ying and yang, they are inseparable. Unfortunately, unlike peanut butter and jelly content and portals usually require that an extensive amount of work be completed to create a seamless experience for end users who will be serviced by the portal, as well as for users who will be contributing and managing the content. With WebCenter Suite Oracle has understood this need and addressed it by including Universal Content Management (UCM, formerly Stellent) licensing to allow content to be delivered into the portal from a mature, class-leading content management technology. To unlock the most value from this content technology, WebCenter portal technology can leverage a series of integration strategies available through its open standards support, as well as a series of native components to enable content consumption from UCM. This have been done to enable IT teams to reduce solution deployment time and provide quick wins to their business stakeholders. The ongoing cost of ownership for the solution is also greatly reduced through these various integrations. Within this post we will explore various ways in which the content can be
  • Contributed through out of the box interfaces
  • Displayed natively within the portal (configuration)
  • Exposed programmatically (development)
The information below showcases how to quickly take advantage of WebCenter's marriage of content and portal technologies, then leverage various programmatic integrations available with UCM.[Read More]

Friday Mar 26, 2010

Elevating Customer Experience through Enterprise Social Networking

I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?[Read More]

Wednesday Mar 10, 2010

WebCenter Spaces 11g - UI Customization

When developing on top of a portal platform to support an intranet or extranet, a portion of the development time is spent adjusting the out-of-box user templates to adjust the look and feel of the platform for your organization. Generally your deployment will not need to look like anything like the sites posted on http://cssremix.com/ or http://www.webcreme.com/, but will meet business needs by adjusting basic elements like navigation, color palate and logo placement. After spending some time doing custom UI development with WebCenter Spaces 11G I have gathered a few tips that I hope can help to speed anyone's efforts to quickly "skin" a WebCenter Spaces deployment. A detailed white paper was released that outlines a technique to quickly update the UI during runtime - http://www.oracle.com/technology/products/webcenter/pdf/owcs_r11120_cust_skins_runtime_wp.pdf. Customizing at "runtime" means using CSS and images to adjust the page layout and feel, which when creatively done can change the pages drastically. WebCenter also allows for detailed templates to manage the placement of major page elements like menus, sidebar, etc, but by adjusting only images and CSS we can end up with something like the custom solution shown below.
view large image
Let's dive right in and take a look at some tools to make our efforts more efficient. [Read More]

Friday Mar 05, 2010

The Minimalist Approach to Content Governance - Retire Phase

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Enterprise 2.0 and Content Management


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