Sustainability, BI and Property Management
By frank.buytendijk on Nov 16, 2009
At Open World I met Ross Sharman of Knowledge Global. Based on standard dashboarding technology, the company has developed an extremely compelling solution that helps property managers (like office building and appartment building) manage consumption of indoor air quality, use of energy such as electricity and gas, water, waste/recycling, occupancy, staff well-being, and link that to for instance weather information and governance measures such as carbon procing, occupancy forecasting, benchmarking, tenancy green lease obligation and asset valuation trending. The system is called EMMA.
The solution itself could be seen as a straightforward business intelligence application, containing data connectors, a data model, and standard reports and dashboards. What is special is how the system is implemented.
It starts with a large display in the lobby, that shows the performance indicators in a graphical format. Based on the weather, and historical analysis of energy use, the system generates a daily optimal forecast, and alerts are sent to the building manager is the actual data on air quality, use of energy etc is deviating from the optimal pattern. For the owner, real-time reporting is available based on all properties under management, creating a consolidated view.
Furthermore, the systems produces rankings, for instance for each appartment, each floor or each tennant, and these can be used to organize competitions.
However, what I like best as a "user interface" is that EMMA sends data to wireless "eggs" that are strategically placed on each floor, for instance at the reception desk or in the hallway. The egg changes color real-time from green to red, based on the actual performance against its benchmark.
It may sound like a niche application, but consider the following. Buildings account for 40% of global carbon emissions (mostly due to electricity consumption). A building has no 'life' without the people - that occupy or use the space. Lessons learned in the office may lead to behavioral change elsewhere, such as at home. Furthermore, countries are starting to introduce mandatory disclosure on energy and water performance of large commercial buildings.
Innovation in action. Thank you, Ross, for sharing this information.