Enterprise Menu Management (EMM) is a service offering from Oracle Hospitality to aid hospitality operators with restaurant POS configuration. EMM manages centralized and consistent data, therefore eliminating in-house programming and streamlining managerial tasks. EMM provides accuracy and efficiency on all menu and pricing updates across the business, ensuring a cohesive structure is maintained in a fast-paced environment.
It is essential to have a well-conceived POS configuration in your restaurant operations. With the help of EMM and Simphony / RES 3700, Oracle MICROS solutions can ensure you get the most out of your POS.
EMM: Top Tips for Simphony / RES 3700 Users
Plan, Schedule and Plan Again! – Planning is key to good POS configuration. If you are consistent with your planning, administration processes are made easier and more efficient. Oracle Hospitality EMM service offers consultancy advise on ‘best practices’ gained through years of experience to ensure on-going success in your enterprise management.
Menu Grouping – EMM structures menu grouping to ensure accurate reporting, consistent programming and ease of finding items. For example, EMM can group your menu by type – starters, mains, desserts, beverages. EMM can also plan further grouping in these types. For example, white wine can be split into dry, sweet, sparkling, etc. Menu grouping benefits the restaurant floor, as staff save time as they can easily locate products on the POS terminals.
Zone Management (Simphony only) – Keep your master records at your enterprise level. This will reduce the duplications of items - a six-ounce glass of Coke is the same no matter where it is sold / a bottle of San Miguel is the same no matter where it is sold – and you can link different recipes in inventory if needed. Managing regional pricing through price tiers will also help POS configuration. All of these points are critical to on-going, accurate data analysis, which is vital in managing the growth of your business.
Test Terminal – Having a test terminal means you can test changes you are making before they go live on your estate, and will help in trying to replicate reported errors.
Structure and Process – It can’t be emphasised enough how important it is to approach all aspects of your menu and inventory configuration with an organised approach. This reduces customer facing error and leads to accuracy in the all-important analysis. Get this area right, and you reduce customer frustration and increase profit.
Join the Oracle Hospitality team on January 17th, 2018 and find out more about where the Enterprise Menu Maintenance service offering can help your business.Watch the on-demand webcast here.