New Oracle MICROS Innovations Empower Restaurant Operators to Further Improve the Guest Experience
Oracle Food and Beverage has released a new version of Simphony, its premiere cloud point-of-sale (POS) and back-office restaurant management solution, empowering restaurant operators to further expedite and personalize guest services and improve kitchen operations, while arming its partner ecosystem with a transaction platform that provides easy ways to integrate innovative solutions to deliver a better guest experience for their customers.
“We are seeing a major shift in how restaurants serve their customers, with orders being generated from a multitude of channels including POS clients, self-service kiosks, mobile applications and the web. That shift, coupled with higher customer demands and rising labor costs, has restaurant operators looking for solutions to streamline operations and help them deliver the best possible customer experience ever,” said Chris Adams, vice president of strategy, Oracle Food and Beverage. “We are committed to delivering the best industry platform for restaurant operators to maximize innovation and improve their guest experience and our latest software update arms them with new functionality to accomplish this. It is also giving our partner ecosystem the APIs they need to build out new and innovative capabilities.”
Oracle Simphony Cloud Point of Sale new functionality:
Personalizing and Expediting the Guest Experience with Expanded Mobile Point of Sale Capabilities
Improving Kitchen Operations with Over Twelve New Kitchen Display Features
Arming Partners with APIs to Enabling Our Customer’s Success
Simphony 18.2 will be on the agenda at Connect, the annual gathering for the Oracle Food and Beverage community taking place 4-6 February 2019 in Fort Lauderdale. Customers, product experts, and integration partners will be convening to share latest updates, innovations, best practices, insights, and experiences. Find out more.