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Oracle again named a leader in the IDC MarketScape Worldwide Point-of-Sale Applications Quick-Service/Fast Casual Restaurants Sector 2020-2021 Vendor Assessment

Chris Adams
VP, F&B Strategy, Oracle

This is a syndicated press release. View the original post here.

Once again Oracle Food & Beverage has been named a ‘Leader’ in the IDC MarketScape Worldwide Point-of-Sale (POS) Applications Quick-Service/Fast Casual Restaurants Sector 2020-2021 Vendor Assessment1. The report recognized that Oracle is “uniquely positioned to offer a global perspective” and has the ability to help businesses “scale and be the next generation of restaurants—including brands built around virtual kitchen and digital concepts.” Access an excerpt of the report here.

The IDC MarketScape evaluated the capabilities of different point-of-sale software vendors, how they are addressing their clients’ omnichannel sales needs, and their strategies and commitment to resolving those demands over the next three to five years.

“Being recognized as a Leader in the IDC MarketScape report once again, highlights our investment in and continued dedication to the industry in what may have been its most difficult year,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “We are committed to expanding our omnichannel platform to help restaurant operators redefine the dining experience and build strong businesses.”

Oracle MICROS Simphony POS was also recognized for its expanded ecosystem of more than 80 partners. This ecosystem provides customers the choice and flexibility in selecting partners that make the most sense for their business. Integrations such as an online ordering systems for restaurants, contactless payments, and online reservations have helped redefine the dining experience during COVID-19.

The report also highlighted Oracle’s knowledge across a wide variety of retail sectors and its deep well of technology and architecture expertise, which have been bolstered by a significant investment in research and development for restaurant brands over the last 15 years.

“The restaurant industry has gone through a transformation this year and that will continue into 2021, as drive-thru, curbside, and takeout operations become more critical to restaurant operations,” said Dorothy Creamer, senior research analyst for IDC. “Oracle’s evolving POS platform and omnichannel roadmap continue to help customers grow and navigate challenges and opportunities in the market.”

Download an excerpt copy of the IDC MarketScape report for more information. Learn how Oracle Food and Beverage customers such as Outback Steakhouse Australia and Panino Giusto are redefining the dining experience by using MICROS Simphony to improve customer satisfaction and safety.

Watch a replay of the recently held Oracle Food and Beverage Connect event, where you can gain a unique insight into Oracle Food and Beverage’s strategy and product roadmap.

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