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The Menu – the latest insights on restaurant technology trends, customer successes, and best practices.

IDC MarketScape for Restaurant POS – Watch the Webcast

IDC-Marketscape-restaurant-pos-point-of-sale-report-2018

What should restaurant operators be looking for in a restaurant pos? In their recent analyst report on the restaurant sector, the IDC MarketScape explored this very subject.

We invited Bob Eastman, Research Manager at IDC Retail Insights and Manufacturing Insights IT Strategies, to join us on a webcast and talk through the restaurant POS factors that they considered in the research.

Watch the restaurant POS webcast with IDC

The importance of omnichannel for restaurants

Bob talked about how digital transformation and omnichannel played a large part in IDC’s thinking. Omnichannel commerce and transactional services, such as booking and reservation, omnichannel guest engagement and digital supply chain optimization all offer opportunities for winning new customers and managing costs.

The rate of digital transformation among restaurant operators is particularly interesting. 29% have digital projects in pilot or at proof of concept, and a further 9% are already in production. But 61% have yet to make the move*.

IDC-Marketscape-restaurant-pos-point-of-sale-report-2018

Watch the restaurant POS webcast and find out more

Oracle was named a Leader in the IDC MarketScape: Worldwide Restaurant POS in Quick-Service Restaurants 2018 Vendor Assessment (doc #US42408917, December 2018). Read more.

*2017 Industry IT & Communications Survey, IDC Customer Insights and Analysis, April, 2017

Learn more about Oracle Food and Beverage and Oracle Simphony Restaurant POS on our website!

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