But through their evolution, one thing has remained a constant: the stadium POS hardware, the unsung hero of stadium operations, working quietly backstage – until it doesn’t and all hell breaks loose.
Certainly, rugged dependability is an essential trait for a point-of-sale system. But with the array of events that stadiums now host – from concerts to festivals to corporate events and others – it’s essential for a POS system to be flexible enough to cater to a spectrum of events and their unique menu offerings. Keeping that principle in mind, here are my “Top-5 Tips” to help select the best point of sale for your stadium.
Your POS needs to be:
You want to take your menu offerings to the crowds, rather than wait for them to come to you. A great system enables the quick and easy setup of pop-up shops, concessions and stands – wherever and whenever needed. The Oracle MICROS Compact Workstation 310 takes this one step farther by removing the need for either power or network cables. Such flexibility increases upsell opportunities and shortens lines, meaning more revenue and happier customers.
Withstanding stadium environments, from tough kitchen conditions to harsh weather, is a must for POS to serve customers 24/7. Hardware needs to be able to endure anything Mother Nature, fans or employees can throw at it. Performance tests that I always used to gauge hardware: Does it work in my walk-in freezer? Will the touch screen operate even when beer is spilled all over it?
Tablets get dropped with alarming regularity, which makes it critical to select devices that are built to last. Purchase decisions need to be made based on the real cost over time; what may seem like a bargain at first can quickly become incredibly expensive if you need to replace 10% to 20% of your devices every six months. Unfortunately, that’s not an uncommon scenario, considering few consumer-designed devices can survive the rigors of stadium life.
Serving hundreds or thousands of people, whether during intermission or half time, makes counter space a premium, especially at mobile concession stands. That’s why POS size is a big deal. It’s key to install a system with the necessary functionality but also one that takes up less counter space. Such a combination affords a greater service window, meaning lines move as efficiently as possibility and customers enjoy hassle-free experiences.
Increasing footfall. Accelerating speed of service. Gaining greater share of wallet. Capitalizing on these benefits requires technology that embraces innovation, enabling fast and easy integration of “best-of-breed” pos solutions from wherever they emerge.
Oracle Food and Beverage supports leading stadiums, arenas, convention centers and theme parks around the world with integrated point-of-sale (POS) solutions that help deliver exceptional guest experiences. To learn more about our offerings visit our website and learn who Oracle Food and Beverage POS Integrates with.