In April 2020, the Max Burgers made a swift decision to shift operations to off-premises when restrictions affected the restaurant industry. With an experienced team and a flexible self-ordering solution, MAX was able to pivot from table service to delivery and takeaway almost overnight.
Although many restaurants have pivoted quickly to off-premises dining only, that model isn’t a fit for every brand. Not to be deterred, several of those establishments are getting creative with offerings such as curated meal kits and market baskets. Some restaurants are even expanding their menus to become pop-up general stores.
Sibylla currently offers drive-thru options at 36 sites but had not set up online ordering and pick-up. In just weeks, the company went from the idea of expanding online ordering and pick-up, to having all locations live and operational. The project was completed with the help of Oracle Food and Beverage and integration partner Pej.