In April 2020, the Max Burgers made a swift decision to shift operations to off-premises when restrictions affected the restaurant industry. With an experienced team and a flexible self-ordering solution, MAX was able to pivot from table service to delivery and takeaway almost overnight.
Although many restaurants have pivoted quickly to off-premises dining only, that model isn’t a fit for every brand. Not to be deterred, several of those establishments are getting creative with offerings such as curated meal kits and market baskets. Some restaurants are even expanding their menus to become pop-up general stores.
Sibylla currently offers drive-thru options at 36 sites but had not set up online ordering and pick-up. In just weeks, the company went from the idea of expanding online ordering and pick-up, to having all locations live and operational. The project was completed with the help of Oracle Food and Beverage and integration partner Pej.
More than ever, restaurants need to be creative, light on their feet, and forward-thinking to navigate current challenges, prepare for what comes next, and position for the unknown impact of the current health crisis on restaurant culture.
Food delivery and off-premises dining have gone from a hot trend to mission critical in a matter of weeks. If you have not enabled these services yet, you are likely asking how you can and do it sustainably. We are here to help.
We’ve seen many customers seemingly overnight, adopt or prioritize take-out and delivery services to maintain revenue streams. Now more than ever, it’s essential to effectively manage cost and control waste to ensure the sales you capture have a healthy bottom-line.
Cashless payment technology enables quick and easy customer transactions, convenient accessibility through mobile wallets, and can lower the overall risk of on-premise theft thanks to the reduction of onsite cash. While the move to cashless has been growing in the restaurant industry, never has it been more important than now – as establishments look to this method to support a contact-free business model.
We’ve packaged up complimentary learning paths and restaurant delivery service integration options to ensure your off-premise operations are optimized and to keep your staff productive during times of low foot traffic.