Sibylla currently offers drive-thru options at 36 sites but had not set up online ordering and pick-up. In just weeks, the company went from the idea of expanding online ordering and pick-up, to having all locations live and operational. The project was completed with the help of Oracle Food and Beverage and integration partner Pej.
More than ever, restaurants need to be creative, light on their feet, and forward-thinking to navigate current challenges, prepare for what comes next, and position for the unknown impact of the current health crisis on restaurant culture.
With many countries practicing social distancing and staying at home, restaurants around the world have been forced to delay operations or change their business model, overnight. Yet despite the challenges across our industry, businesses have rallied to help those fighting on the front lines of the current crisis and continue to bring familiarity and comfort to the communities they serve.
Cashless payment technology enables quick and easy customer transactions, convenient accessibility through mobile wallets, and can lower the overall risk of on-premise theft thanks to the reduction of onsite cash. While the move to cashless has been growing in the restaurant industry, never has it been more important than now – as establishments look to this method to support a contact-free business model.