The Menu – the latest insights on restaurant technology trends, customer successes, and best practices.

Contactless Payments in Restaurants: Safer, Swift, and Easy

John Mansfield
SVP Business Development, Freedompay

The way we buy and sell goods continues to evolve at a rapid pace and for many merchants and customers, the role of technology has become increasingly important. 

Fine dining and quick service restaurants have shifted gears to ensure they are meeting the needs of their valued customers. Many restaurants are offering mobile ordering and pickup options to reduce contact and streamline delivery and service times.

To make the process even more frictionless, restaurants that did not already offer contactless payment and pickup are rapidly adopting the use of non-touch payments for takeaway and delivery orders. Portable payment terminals can accept payment curbside securely, allowing customers to complete payment by accessing digital wallets on their smart phones or tapping their contactless card.

With the buying and selling of goods and services happening predominantly online, we have quickly become a marketplace powered by ecommerce. Mobile and ecommerce transactions enable a swift, customized and uninterrupted checkout flow through digital wallets. Contactless, mobile, and ecommerce payments provide several benefits to the customer including convenience, flexibility, and security.  

As we continue to move toward a highly tech-enabled consumer world, the push to order and pay online or through mobile will become engrained in our daily activity. A consumer-centric experience driven by technology is still in early stages for much of the food and beverage industry, but we anticipate that like many businesses, digital transformation will be a priority.

In partnership with Oracle Food and Beverage, FreedomPay is working closely with restaurants leaders to define the right strategy for their business based on current operating conditions and future goals. If you are looking to fine-tune your contactless strategy, Oracle Food and Beverage solution engineers are offering a complimentary 5-point review to help you tune for optimal performance. Reach out directly by phone US: +1 866-287-4736; UK: +44 207 5626 827; AU: 1300 366 386; LAD: 52 559 178 3146 or chat, and stay connected: LinkedIn | Twitter | Facebook.

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