To help address some of the topics we know are top of mind for the food and beverage industry, we are pulling together a selection of content from across the Oracle landscape. Our first installment focused on promotion strategy and improving engagement with customers and prospects. This second installment is based on an Oracle Human Capital Management post by Jason Richmond, Chief Culture Officer and Founder at Ideal Outcomes.
As businesses start to look toward reopening their doors and increasing transactions, the question of how to re-engage employees and onboard new ones is present in the minds of many business leaders.
One big question is how to bring new employees on board remotely or brush up the skills of returning staff. Fortunately, technology and tools are making the face-to-face experience come to life even when workers are not able to leave home.
Here are five straightforward ways to kick off your onboarding to make sure your restaurant is staffed when you are ready to fully reopen your doors:
Finally, don’t forget, Day One is just that—an real-life introduction to your whole process. Hopefully, the virtual onboarding made a dent in getting both sides getting comfortable and ready to roll.
Develop checklists with managers so that they continue this process over time and make sure they set up a regular schedule to cover goals and expectations. They can also arrange a support system, making sure experienced co-workers reach out to new people on a regular basis.
Experiment and see what works best with your environment. Survey folks to see what they like and ask them for their ideas on how to enhance the experience. You will find people adapt to an online presence quite quickly if you make the effort to help them adjust.
This post was based on an article written by Jason Richmond, President/CEO and Chief Culture Officer for Ideal Outcomes, Inc., a company that has developed remote learning programs for companies of all sizes. Additionally, Jason is the author of Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth.