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The Menu – the latest insights on restaurant technology trends, customer successes, and best practices.

  • June 1, 2018

3 Reasons to Switch to Simphony Cloud Point-of-Sale

Stacey Truman
Senior Manager, Global Hotel & Cruise Marketing

Delivering personalized experiences to guests with ever-changing needs is one of the great challenges faced in hotels today.  You need to continuously, transform your business to keep pace with the guests’ needs, which requires a platform that enables and accelerates your business’ evolution.

Oracle Hospitality’s Simphony Cloud Service, is an enterprise, point of sale platform that enables the innovations necessary to create new guest experiences.  Simphony increases operational efficiency with centralized menu management and mobile ordering while simplifying integrations to the latest technologies.  With Simphony, you can manage properties anywhere in the world from a single enterprise – ensuring that each location delivers a consist experience wherever you service a guest.  A globalized configuration eliminates the need to locally manage the system, allow the team to focus on the guest and create the best possible experience.

Here are just 3 reasons why you should move to Simphony Cloud today:

1) “Always-on” Operating global enterprises mean being ready for almost any network condition imaginable.  Simphony’s architecture ensures each property’s operations run without interruption when an Internet disruption occurs.  Using locally deployed services for property operations ensure that the Simphony Point of Sale client running on our Oracle MICROS Tablet 700 Series, the Workstation Compact 310  and 310 R, or Workstation 6 Series devices never skips a beat.  The Oracle Hospitality hardware is elegant, durable, and purpose-built to withstand the environmental requirements of the hospitality industry.

2) Powerful Analytics Help You Run a Smarter Business Simphony’s Reporting and Analytics capabilities are powered by Oracle Business Intelligence Enterprise Edition (OBIEE), which enables you to create dashboards and visualizations that highlight your operation’s key metrics.  Using the operational insights provided by OBIEE, you can make faster, smarter decisions that improve your bottom line. Oracle MICROS InMotion Mobile app extends Simphony’s reporting capability to a manager’s mobile device, providing real-time sales information anytime, anywhere so they can always keep pace with what is happening.

3) Increased Speed of Service The Simphony POS client user interface is easy to navigate and quick to learn.  Taking orders tableside with a Tablet 700 series enables servers to quickly get drinks to the bar and food to the kitchen accurately and efficiently.  Using the Engagement feature, servers can quickly access information about specials and events going on around the property that might interest the guest.  Simphony’s Table Management and Kitchen Display System servers and hosts real-time data on table and kitchen status, ensuring orders are delivered to your customers accurately and quickly.  

Now is the perfect time to make the move you’ve been thinking about – modernize your business by moving to Oracle Hospitality’s Simphony Cloud. Transforming your business will not only revolutionize the way you do business to best serve customers today, it will also anticipate their needs for tomorrow.

Contact Us to learn more about Simphony Cloud.

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