The Menu – the latest insights on restaurant technology trends, customer successes, and best practices.

Integrations are key to delivering frictionless omnichannel ordering for restaurants. These best-practices will ensure your restaurant POS system integration success.

Integrations are key to delivering frictionless omnichannel ordering for restaurants. These best-practices will ensure your restaurant POS system integration success.

Attracting today’s digital-dining customer requires technology that creates a frictionless customer experience. Here’s how to implement it without breaking the bank.

Attracting today’s digital-dining customer requires technology that creates a frictionless customer experience. Here’s how to implement it without breaking the bank.

POS systems are emerging as critical customer data platforms for maintaining satisfaction and running effective gift & loyalty programs in restaurants and hotels.

POS systems are emerging as critical customer data platforms for maintaining satisfaction and running effective gift & loyalty programs in restaurants and hotels.

POS receipt printers play a crucial role in restaurant and kitchen operations. Here are 5 vital characteristics of a POS printer every restauranteur should demand.

POS receipt printers play a crucial role in restaurant and kitchen operations. Here are 5 vital characteristics of a POS printer every restauranteur should demand.

Restaurant tech, training, & trust go a long way in building a top-notch staff. From labor management to POS systems, here’s how to run a more effective restaurant staff.

Restaurant tech, training, & trust go a long way in building a top-notch staff. From labor management to POS systems, here’s how to run a more effective restaurant staff.

Gen Z’s spending power and environmental consciousness are turning heads in the food and beverage industry. Here are 3 tips for attracting them to your restaurant.

Gen Z’s spending power and environmental consciousness are turning heads in the food and beverage industry. Here are 3 tips for attracting them to your restaurant.

The impacts of emerging restaurant POS technologies and how they’re fueling the growth of virtual kitchens and restaurant food delivery services were on full display at this year’s show.

The impacts of emerging restaurant POS technologies and how they’re fueling the growth of virtual kitchens and restaurant food delivery services were on full display at this year’s show.

New restaurant tech is having a big effect on customer loyalty. From mobile POS to food delivery to loyalty programs, here’s where restaurant tech is going in 2020.

New restaurant tech is having a big effect on customer loyalty. From mobile POS to food delivery to loyalty programs, here’s where restaurant tech is going in 2020.

Quality business partnerships are a key to success in the food and beverage industry. Here are three important points to consider as you evaluate a potential partner.

Quality business partnerships are a key to success in the food and beverage industry. Here are three important points to consider as you evaluate a potential partner.

This year’s Oracle Food and Beverage Connect is less than a month away, and the agenda is filled with fascinating sessions and industry hot topics. It is sure to be the must attend event for restaurateurs interested in restaurant growth.  In addition to hands on technical sessions and networking opportunities, attendees will have access to sessions led by their peers on the key drivers of growth and innovation for 2020. We are delighted to announce the first of many speakers who will be joining us at the event: Tanvir Bhangoo, Vice President of Technology at Freshii, will be leading, “How Technology Can Shape Your Growth.” When you are growing fast and want to expand, it is difficult to take a step back and evaluate your business infrastructure and technology backbone when all you want to do is go, go, go. Freshii took two distinct growth paths – one supported with technology and the other without. This session will provide practical advice and lessons learned on the importance of making technology core to your growth plans. Rob Gifford, President at the National Restaurant Association Educational Foundation, will be sharing some recent research and findings into “The Next Wave of Consumer.” Consumer technology has irreversibly changed the restaurant business and the demand for more interactive experiences will only grow from here. While customizable menus may seem cutting-edge today, it could be a mainstay in the restaurant industry’s future. We can only predict the next big consumer trend but can prepare for whatever comes next with a technology platform that is built to grow. Rob’s session will be followed by a speed mentoring lunch where attendees and industry leaders will meet with NRAEF’s students to share their experience on launching a career in the food and beverage industry. The students will gain unprecedented access to the industry’s leaders, but you never know – they might pick up a tip or two from the students! Ville Myllyniemi, CEO at Fafa’s, will speak on “Why Sustainability Is No Longer an Option; It Is an Obligation.” Finnish owned Fafa’s one of the fastest growing vegetarian food-focused fast casual restaurant concepts in Europe. In this session, Ville Myllyniemi will share lessons learned from the forefront of growing a restaurant enterprise sustainably. If you haven’t registered yet, don’t worry, it’s not too late!  Limited places remain, so register today. Stay tuned for more speaker announcements on the Oracle Food and Beverage Connect speaker page, as well all of our socials: Facebook, Twitter, LinkedIn, and Instagram.

This year’s Oracle Food and Beverage Connect is less than a month away, and the agenda is filled with fascinating sessions and industry hot topics. It is sure to be the must attend event...

Erik Hunt, VP at CrunchTime explains how avoiding these six pitfalls can make the difference between success and disaster when upgrading your restaurant POS system.

Erik Hunt, VP at CrunchTime explains how avoiding these six pitfalls can make the difference between success and disaster when upgrading your restaurant POS system.

As restaurant technologies evolve into the cloud, mentoring millennials and Gen Z at your restaurant are a great way to cultivate future tech-savvy employees.

As restaurant technologies evolve into the cloud, mentoring millennials and Gen Z at your restaurant are a great way to cultivate future tech-savvy employees.

Here are three key steps in launching a restaurant loyalty program built to boost your bottom line using the right combination of restaurant loyalty software and POS hardware.

Here are three key steps in launching a restaurant loyalty program built to boost your bottom line using the right combination of restaurant loyalty software and POS hardware.

Choosing a restaurant POS system that benefits both your customers and your staff will give your bottom line an exponential boost. Here’s how to find the perfect match.

Choosing a restaurant POS system that benefits both your customers and your staff will give your bottom line an exponential boost. Here’s how to find the perfect match.

From scanners to printers, these peripheral devices can help you take full advantage of your restaurant POS system’s capabilities and maximize your restaurant’s potential.

From scanners to printers, these peripheral devices can help you take full advantage of your restaurant POS system’s capabilities and maximize your restaurant’s potential.

Knowing when to open a second restaurant location isn’t always easy. Here are a few tips to help you identify the right time, place, and technologies for launching a new location.

Knowing when to open a second restaurant location isn’t always easy. Here are a few tips to help you identify the right time, place, and technologies for launching a new location.

The future of sports and entertainment is rooted in fan-facing mobile apps that increase spending and personalize visits, which will enhance loyalty and stadium revenue.

The future of sports and entertainment is rooted in fan-facing mobile apps that increase spending and personalize visits, which will enhance loyalty and stadium revenue.

From all-in-one restaurant POS systems to “locavore” menus to dark kitchens and delivery, these trends are fueling the ultimate restaurant marketing tool – social shareability.

From all-in-one restaurant POS systems to “locavore” menus to dark kitchens and delivery, these trends are fueling the ultimate restaurant marketing tool – social shareability.

Register for Food and Beverage Connect 2020! Chat with the Oracle execs about food delivery robots, Bluetooth kiosks, POS systems, and other emerging restaurant tech!

Register for Food and Beverage Connect 2020! Chat with the Oracle execs about food delivery robots, Bluetooth kiosks, POS systems, and other emerging restaurant tech!

Connecting separate restaurant management systems can be scary. We explore the benefits of having your restaurant POS system, kitchen display, and analytics all in one platform.

Connecting separate restaurant management systems can be scary. We explore the benefits of having your restaurant POS system, kitchen display, and analytics all in one platform.

New restaurant POS systems can drastically improve your bottom line, but implementation can be a challenge. These 5 tips will help you avoid some common implementation pitfalls.

New restaurant POS systems can drastically improve your bottom line, but implementation can be a challenge. These 5 tips will help you avoid some common implementation pitfalls.

The 2019 Amusement & Theme Park Food Service Conference gave Oracle a chance to showcase Simphony, its cloud-based POS system for restaurants, sports, and entertainment venues.

The 2019 Amusement & Theme Park Food Service Conference gave Oracle a chance to showcase Simphony, its cloud-based POS system for restaurants, sports, and entertainment venues.

The way we pay at restaurants has changed dramatically in recent years with the growing popularity of convenient, mobile-to-mobile cashless payments.

The way we pay at restaurants has changed dramatically in recent years with the growing popularity of convenient, mobile-to-mobile cashless payments.

Oracle Food and Beverage has been named “Best EPOS Supplier” in the 2020 Readers’ Choice Awards as voted by the readers of Restaurant Magazine. Run by Restaurant Magazine UK, “The Readers’ Choice Awards champion the hospitality sector’s best products, suppliers, brands and equipment, and are voted for by hundreds of restaurateurs from across the restaurant and pub sectors. Votes are cast across 24 categories, including Best Meat Supplier, Best Foodservice Company, Best Equipment Distributor, Best Knife Brand and Best Gadget,” in addition, of course, to Best EPOS.  Oracle Food and Beverage was named a “highly recommended” runner-up in the 2018 awards for best EPOS. What Makes a Great POS Solution? Whether you operate an individual restaurant or a chain of 1000 locations, having the ability to control back-office systems while keeping guests happy is critical to success. A great restaurant POS system allows you to run your business with the peace of mind that all the moving parts of your technology solution are working together – and working for you. Here are 5 key features of a great point of sale: 1. Cloud-based POS system Capitalizing on a true cloud-based POS system gives you the best of both worlds. It not only removes the need for an onsite server (eliminating GDPR security concerns and reducing overall IT cost and complexity), but provides built-in resilience to ensure that operations continue even when the internet is unavailable, enabling business to carry on as normal. 2. Restaurant Reporting and Analytics Check and manage your business using real-time restaurant analytics straight from the restaurant floor to your chosen device. Configure alerts that go straight to your mobile so when defined thresholds are met – such as maximum number of voids or employees nearing overtime – you will be able to take immediate action. In addition, pre-defined reports can be emailed to individuals to reduce hours of manual labor consolidating data. 3. Kitchen Display Systems KDS make kitchen efficient, simplifying communication and processes, managing orders from the dining room and mobile platforms, reducing errors, and enhancing food quality and speed of service. 4. Restaurant Inventory Management Software Control costs and improve profitability by only carrying the stock that you need at any given period, ensuring you always have the right amount of resources to meet customer demand with integrated restaurant inventory management software. 5. Restaurant Employee Management Improve staffing levels and manage labor costs with integrated restaurant scheduling software. Addressing this critical aspect tackles the issue of being understaffed or overstaffed, which affects guest experience, productivity and the bottom line. Oracle Food and Beverage is honored to be recognized by Restaurant Magazine and its readers, and we look forward to continuing our work of bringing innovative, service-oriented solutions to the industry. Interested in learning more about our restaurant POS systems and management tools? Visit our website, subscribe to our blog, or contact us today to learn more about the right solution for your business.

Oracle Food and Beverage has been named “Best EPOS Supplier” in the 2020 Readers’ Choice Awards as voted by the readers of Restaurant Magazine. Run by Restaurant Magazine UK, “The Readers’ Choice...

Australia’s newest sports and entertainment venue, North Queensland Stadium, has chosen Oracle MICROS POS systems to deliver an exceptional concession experience for its fans.

Australia’s newest sports and entertainment venue, North Queensland Stadium, has chosen Oracle MICROS POS systems to deliver an exceptional concession experience for its fans.

Join us for the three-day event that will bring together innovators and restaurant industry leaders to share the latest in point of sale restaurant technology.

Join us for the three-day event that will bring together innovators and restaurant industry leaders to share the latest in point of sale restaurant technology.

Growth in food delivery apps, services, and popularity has restaurant owners wondering how to get with the trend. From restaurant POS systems to dark kitchens, we’ve got your answers.

Growth in food delivery apps, services, and popularity has restaurant owners wondering how to get with the trend. From restaurant POS systems to dark kitchens, we’ve got your answers.

Oracle is proud to support the National Restaurant Association Educational Foundation (NRAEF), inspiring future industry leaders with training, tools and experience.

Oracle is proud to support the National Restaurant Association Educational Foundation (NRAEF), inspiring future industry leaders with training, tools and experience.

This year at SPOBIS, we explore how advancing mobile POS hardware and software will drive more revenue through a more personalized fan experience at stadiums and arenas around the globe.

This year at SPOBIS, we explore how advancing mobile POS hardware and software will drive more revenue through a more personalized fan experience at stadiums and arenas around the globe.

No more “new year, new system.” Here are the top 5 features that will help your restaurant POS system stand the test of time and keep up with ever-evolving restaurant technology trends.

No more “new year, new system.” Here are the top 5 features that will help your restaurant POS system stand the test of time and keep up with ever-evolving restaurant technology trends.

As one of the few truly global companies with technology in every part of the restaurant industry, Oracle Food and Beverage participates in IFBTA’s chapter meetings around the globe.

As one of the few truly global companies with technology in every part of the restaurant industry, Oracle Food and Beverage participates in IFBTA’s chapter meetings around the globe.

Oracle MICROS stadium POS systems were on display at the Delaware North Summit again this year. Delaware North is a leading supplier of concession goods to stadiums and arenas.

Oracle MICROS stadium POS systems were on display at the Delaware North Summit again this year. Delaware North is a leading supplier of concession goods to stadiums and arenas.

Online restaurant reservation systems are essential for connecting with a growing online and mobile audience. Here are 6 advantages of offering online bookings for your restaurant.

Online restaurant reservation systems are essential for connecting with a growing online and mobile audience. Here are 6 advantages of offering online bookings for your restaurant.

Restaurant menu management is often a costly and time-consuming task, but not for those taking advantage of Oracle’s centralized menu management consoles and services.

Restaurant menu management is often a costly and time-consuming task, but not for those taking advantage of Oracle’s centralized menu management consoles and services.

Restaurant loyalty programs are a great way to engage your customers, but today’s customer demands more. Check out some convincing statistics and valuable tips on taking engagement further.

Restaurant loyalty programs are a great way to engage your customers, but today’s customer demands more. Check out some convincing statistics and valuable tips on taking engagement further.

Restaurant patrons are increasingly aware of the waste your restaurant produces, from plastics to food and water. Here are 3 tips on decreasing waste while improving your bottom line.

Restaurant patrons are increasingly aware of the waste your restaurant produces, from plastics to food and water. Here are 3 tips on decreasing waste while improving your bottom line.

Hiring seasonal restaurant staff can be tricky. We’ve got 3 tips for doing it right this holiday season, with extra advice on how restaurant scheduling software makes it easier.

Hiring seasonal restaurant staff can be tricky. We’ve got 3 tips for doing it right this holiday season, with extra advice on how restaurant scheduling software makes it easier.

Implementing mobile tech for your restaurant has its challenges, but the benefits are substantial for your customers and your bottom line. We discussed getting it done at the Fast Casual Executive Summit 2019.

Implementing mobile tech for your restaurant has its challenges, but the benefits are substantial for your customers and your bottom line. We discussed getting it done at the Fast Casual...

Restaurant profit margins leave little room for error. Training your staff on restaurant inventory management and cloud-based restaurant POS systems can help you optimize your restaurant’s margins and sustainability.

Restaurant profit margins leave little room for error. Training your staff on restaurant inventory management and cloud-based restaurant POS systems can help you optimize your restaurant’s margins and...

At the 2019 ALSDI Conference, attendees learned about the benefits of using POS analytics, mobility, and loyalty programs to personalize premium seating service and boost revenue.

At the 2019 ALSDI Conference, attendees learned about the benefits of using POS analytics, mobility, and loyalty programs to personalize premium seating service and boost revenue.

Oracle Food and Beverage Connect - Miami, March 2020. Meet industry leaders, integrators, and more. Get a sneak peek at upcoming restaurant POS hardware and software releases!

Oracle Food and Beverage Connect - Miami, March 2020. Meet industry leaders, integrators, and more. Get a sneak peek at upcoming restaurant POS hardware and software releases!

CBORD UGC attendees discover cloud POS technology’s ability to drive more revenue, speed up deployment, cut costs, and improve guest and user experience.

CBORD UGC attendees discover cloud POS technology’s ability to drive more revenue, speed up deployment, cut costs, and improve guest and user experience.

Three trends are surging during an otherwise quiet quarter in the restaurant industry. We explore ways your restaurant can capitalize on them quickly.

Three trends are surging during an otherwise quiet quarter in the restaurant industry. We explore ways your restaurant can capitalize on them quickly.

Omnichannel is about providing guests with a seamless experience across all touch points. Here are 3 tips for implementing your restaurant’s omnichannel POS successfully.

Omnichannel is about providing guests with a seamless experience across all touch points. Here are 3 tips for implementing your restaurant’s omnichannel POS successfully.

Mobile restaurant POS hardware is making restaurant management easier. From speedier service to actionable analytics, we’ve got plenty of key takeaways for you.

Mobile restaurant POS hardware is making restaurant management easier. From speedier service to actionable analytics, we’ve got plenty of key takeaways for you.

This holiday season, make sure your restaurant’s ambiance, technology, and planning make it memorable for all the right reasons with these 3 tips.

This holiday season, make sure your restaurant’s ambiance, technology, and planning make it memorable for all the right reasons with these 3 tips.

With tips on menu management, restaurant loyalty programs, catering, and more, we’re ready to help boost your restaurant’s sales this holiday season.

With tips on menu management, restaurant loyalty programs, catering, and more, we’re ready to help boost your restaurant’s sales this holiday season.

New York Burger reduced customer wait times by 50% and virtually eliminated waste with restaurant POS systems and inventory management software from Oracle MICROS.

New York Burger reduced customer wait times by 50% and virtually eliminated waste with restaurant POS systems and inventory management software from Oracle MICROS.

If you are curious as to what life is like as an intern at one of the world’s largest technology companies, then I’m here to shed a little light. Apply today!

If you are curious as to what life is like as an intern at one of the world’s largest technology companies, then I’m here to shed a little light. Apply today!

Burger King accelerates global growth with cloud technologies for restaurants. From POS systems to reporting and analytics to mobile apps, here’s how they get it done.

Burger King accelerates global growth with cloud technologies for restaurants. From POS systems to reporting and analytics to mobile apps, here’s how they get it done.

The cloud, omnichannel ordering, and integrations are shaping a new generation of restaurant POS systems built for maximum efficiency and customer satisfaction.

The cloud, omnichannel ordering, and integrations are shaping a new generation of restaurant POS systems built for maximum efficiency and customer satisfaction.

Putting restaurant analytics, scheduling, and management software in the hands of your staff can improve everything from team morale to your bottom line.

Putting restaurant analytics, scheduling, and management software in the hands of your staff can improve everything from team morale to your bottom line.

Oracle showcased best of breed mobile POS tablets, compact point of sale workstations, and Oracle MICROS Simphony POS software at ASORE 2019 in Puerto Rico.

Oracle showcased best of breed mobile POS tablets, compact point of sale workstations, and Oracle MICROS Simphony POS software at ASORE 2019 in Puerto Rico.

As a restaurant operator, voice ordering is an emerging trend you can’t ignore. Here are three challenges to consider as you adapt your restaurant POS system.

As a restaurant operator, voice ordering is an emerging trend you can’t ignore. Here are three challenges to consider as you adapt your restaurant POS system.

Oracle MICROS displays its sleek and rugged restaurant POS systems as the primary vendor for the fifth largest restaurant chain in the U.S., Sonic.

Oracle MICROS displays its sleek and rugged restaurant POS systems as the primary vendor for the fifth largest restaurant chain in the U.S., Sonic.

When it comes to dining, today’s consumers can do quite a lot without leaving the comfort of their homes: research local restaurants, check reviews and menus, reserve tables and, last but definitely not least, order online. Having a strong online presence is increasingly important in maintaining relevance, especially with smartphones playing a dominant role in guiding our everyday decisions (Mintel, 2018). With constant technological innovation and ever-changing restaurant customer communication preferences, it can be hard to keep up with best marketing practices. Here are three tips for restaurateurs to keep relevant online. 1. From Social Media to Email, Go Where Your Customers Are Know your diners and how to reach them. There is little point in devising the next best digital marketing campaign if you are conducting it on a platform that won’t reach your customers. For example, our latest research in restaurant marketing reveals that the 18-34 age demographic is most interested in receiving restaurant communications via Instagram, and interest wanes with those over age 35. By comparison, Facebook communications are just as popular with the 35-54 and 18-34 age groups, while the over 55 segment is most interested in receiving communications via email. Practicing this principle shouldn’t be limited to social media; it should be applied across the board in marketing efforts. Consider using: mobile-friendly websites, compatibility with Google Maps, hyper-location targeting and even potential appearances on third-party apps/aggregators – all have the potential to attract new customers, increase loyalty of existing customers and increase sales (Mintel, 2019; Mintel, 2018; Warc, 2017). 2. Pay Close Attention To Your Customers’ Restaurant Reviews Social media and review sites are among the key places people go to voice their opinions, expressing not only what they like but, most importantly, what they don’t like. According to Tripadvisor’s Influences on Diner Decision-Making report, 94% of Americans and 87% of Brits say their dining decisions are influenced by online reviews; 72% say they have been influencd by online restaruant photos (Tripadviser, 2017). Customers value what other diners say and how restaurant management responds to comments and criticism online. 94% of consumers say they have read management responses on review sites, adding that if criticisms are dealt with suffiently they are not discouraged from dining at that restaurant. Tuning into these online conversations can help your restaurant react to hot topics and trends, and provide feedback in a much more agile and sympathetic fashion (TRG, 2015). 3. Measure Customer Passion With Engagement Rates Knowing your customers doesn’t mean just knowing what online platforms they use, but knowing the things they care about. Keep your posts topical and in line with the trends your customers are passionate about, whether that’s saving a couple of bucks, trying new foods, or caring about ethical/environmental issues. Connecting with consumers’ passions can create waves of positivity for your business, boosting brand awareness and brand sentiment. But how do you find out about your customers’ interests?  You can track what they are discussing and engaging with on social media. Review your post engagement. Social media engagement reflects how many likes, shares and comments each post gets. Roughly, an engagement rate between 1% and 3.5% is considered “average-good,” with a rate between 3.5% to 6% regarded as “high.” Review which of your posts receive the highest number of likes and, more importantly, review the the engagement rate. Use such metrics to guide future posts, ensuring that they’ll be meaningful for your target audience. For more advice on restaurant marketing, read our recent post on how restaurant customers want to be contacted. Learn more about Oracle’s restaurant POS systems to discover how they can help you analyze and connect with your customers. Stay up-to-date on emerging digital marketing strategies for restaurants by subscribing to our blog!   References: Mintel (2019) Attitudes Towards Casual Dining – April 2019 Mintel (2018) Digital Trends Quarterly – December 2018 Tripadvisor (2017) Influences on Diner Decision-Making. TRG (2015) How Restaurants Can Stay Relevant. Warc (2017) Rock Bottom Restaurant & Brewery: Using Waze to drive guests to restaurants.  

When it comes to dining, today’s consumers can do quite a lot without leaving the comfort of their homes: research local restaurants, check reviews and menus, reserve tables and, last but definitely...

These four emerging restaurant technologies are simultaneously improving the guest experience and making restaurant operations more efficient.

These four emerging restaurant technologies are simultaneously improving the guest experience and making restaurant operations more efficient.

Modern restaurant marketing takes many forms. We break down how they work across multiple demographics around the world.

Modern restaurant marketing takes many forms. We break down how they work across multiple demographics around the world.

Restaurant technology is advancing with a strong focus on guest experience. Learn about mobile POS systems and other trends leading the way.

Restaurant technology is advancing with a strong focus on guest experience. Learn about mobile POS systems and other trends leading the way.

62% of customers want to hear from their favorite restaurants, bars & coffee shops via email. Here are 5 tips on making email marketing work for you.

62% of customers want to hear from their favorite restaurants, bars & coffee shops via email. Here are 5 tips on making email marketing work for you.

Increasing restaurant sales often involves 3 key efforts. Get tips on menu management, restaurant analytics, & conversational ordering on mobile POS systems.

Increasing restaurant sales often involves 3 key efforts. Get tips on menu management, restaurant analytics, & conversational ordering on mobile POS systems.

Learn how cutting-edge POS systems are helping to reduce long concession stand lines at concerts and other large-venue events.

Learn how cutting-edge POS systems are helping to reduce long concession stand lines at concerts and other large-venue events.

Table-service restaurants with mobile pay are turning tables faster and making customers happier. Is mobile pay-at-table technology right for your restaurant?

Table-service restaurants with mobile pay are turning tables faster and making customers happier. Is mobile pay-at-table technology right for your restaurant?

Kitchen Display Systems do more than replace paper tickets & kitchen printers. These digital order viewers improve coordination, costs, and guest experience.

Kitchen Display Systems do more than replace paper tickets & kitchen printers. These digital order viewers improve coordination, costs, and guest experience.

Restaurant table turnover rates can have massive impact on your bottom line. Here are four tips on maximizing turnover rates without impacting guest experience.

Restaurant table turnover rates can have massive impact on your bottom line. Here are four tips on maximizing turnover rates without impacting guest experience.

Pop-up Restaurants are paying big dividends for operators who run them on the right mobile restaurant POS systems.

Pop-up Restaurants are paying big dividends for operators who run them on the right mobile restaurant POS systems.

Five reasons why the cloud is right for your restaurant POS system You’ve chosen your restaurant name. You’ve found the ideal location. You’ve devised the perfect menu. The fixtures and fittings are all on order. What next? Your mind turns to technology. You are going to need a point-of-sale system for your restaurant. So where do you begin? The answer is simple: In the cloud. Every modern restaurant needs a cloud point-of-sale system, and here are just a few reasons why: Cloud lowers IT costs No onsite servers needed. No call out charges when the server goes down. No consultants visiting to install the latest versions of software. All these scenarios are taken care of in the cloud. This allows money to be reallocated elsewhere. This might be opening more locations, refurbishing existing premises, branding, marketing, staff training – whatever makes your business more competitive. Cloud minimizes complexity Cloud-based restaurant POS systems are designed to be plugged in, switched on and connected at the touch of a button. By removing the need for servers on each site, you’re not only saving money on the hardware itself – you’re reducing the cost of maintenance. With traditional on-premise systems, upgrades involve sending a consultant to each location, which explains why roll-out programs often take weeks or months. With cloud, a system upgrade can be done centrally, once. Less money is needed upfront for hardware, and less money is needed for ongoing support, freeing funds to be reallocated to support other business priorities. Cloud enhances speed and agility The food and beverage industry moves fast. You need to be able to bring new ideas to market within days, not weeks or months. It’s also important to identify and remedy underperformers, whether it’s an item on the menu or a promotion. Cloud technology allows you to execute your ideas much faster and more effectively. Cloud opens new revenue streams If you’re looking to broaden your customer base and increase revenues without expanding the size of your premises, then there is huge potential in off-premises ordering. With the power of the cloud, orders that are placed through mobile POS devices or desktop PCs can be sent directly into your existing systems for fulfilment. There’s no need for separate channels for web or mobile orders, which means fewer headaches for your IT team or onsite staff as systems remain simple and streamlined. Cloud-based restaurant POS solutions also maximize the profit potential and help ensure that customers receive a consistent brand experience. Cloud POS analytics helps glean insights from data for better decision making   How much revenue did your newest location make this lunchtime compared to forecast? How many of your guests are using discounts or promotions? Which locations have the best sales per employee? All this information and more should be available to help you make better business decisions. But if you’re running different systems in different locations or countries, it becomes difficult to pull such data together. But with a cloud-based restaurant POS reporting service, data from every location is instantly available in real time, allowing you to see exactly what is happening across the enterprise at any given moment. Weekly, monthly, and quarterly reports can be delivered accurately within seconds rather than days. Cloud also ensures that this data is accessible whenever and however you need it, whether from a desktop PC or a mobile app on a smartphone. If you’re looking for a cloud solution to take your food and beverage enterprise forward, then look no further than Oracle MICROS Simphony Cloud. To discover the many other reasons why a cloud point-of-sale system is right for your restaurant, please view  The Power of Cloud for Food and Beverage Operators: What Every F&B Executive Needs to know now.

Five reasons why the cloud is right for your restaurant POS system You’ve chosen your restaurant name. You’ve found the ideal location. You’ve devised the perfect menu. The fixtures and fittings are...

Every industry needs role models, and the food and beverage business is no exception. They’re vital to represent what’s possible in shaping careers – especially for women and minorities. That’s why we’re proud to announce that one of our very own – Adriana Torres, senior vice president, global head of Oracle Hospitality and Food & Beverage Support – has been named to the Hispanic Information Technology Executive Council (HITEC) 2020 Top 100 list, honoring the most influential and notable Hispanic professionals in the technology field. The HITEC Top 100 list recognizes the top Hispanic professionals in the technology industry in the U.S. and celebrates their leadership and achievements in all sectors of the industry. Honorees are evaluated on their accomplishments in the ever-changing global landscape of technology and for their mentoring and professional development activities. Diversity’s Role In Forming Better Global Partnerships Regarding the recognition, Torres used it as an opportunity to talk about the importance of diversity and its essential role in helping Oracle be a better partner for its many unique customers across retail, hospitality, restaurants, stadiums, and other large venues. “Diversity of thoughts, mind, gender, culture and races are attributes that make us unique and special as human beings,” Torres said. “If you are able to recognize these differences and leverage them to learn and to grow personally and professionally, then you are able to accomplish greater successes. In my field, understanding and promoting diversity is key to providing better services to our diverse customer base.” Said HITEC Chairman Guillermo Diaz, Jr.: “HITEC is proud to recognize the top 100 technology executive leaders that happen to be Hispanic. Not only do they represent the top tier talent that is making a positive impact on the technology industry, they also serve as role models to the next generation of leaders that are accelerating their respective businesses and communities.” Nominations were solicited from HITEC members and the general public, and the organization’s 2019 Awards Committee selected the honorees. For more than a decade, HITEC – a global IT executive leadership organization – has recognized Hispanic professionals on the Top 100 list as part of its mission to increase Hispanic representation and build stronger technology and executive leaders in the diversity-challenged technology industry. The group’s mission perfectly parallels Oracle’s belief that diversity strengthens business performance and defines our culture and identity. By valuing diverse leadership, Oracle can better share great ideas and, just as importantly, better understand the specific needs of our varied F&B customers.

Every industry needs role models, and the food and beverage business is no exception. They’re vital to represent what’s possible in shaping careers – especially for women and minorities. That’s why...

POS integrations are crucial as restaurants adapt to the explosive growth of third-party food delivery services. Get tips on choosing the right restaurant POS.

POS integrations are crucial as restaurants adapt to the explosive growth of third-party food delivery services. Get tips on choosing the right restaurant POS.

Gone are the days when stadiums just hosted sports teams. They’ve evolved to become multi-event venues – even destinations themselves. But through their evolution, one thing has remained a constant: the stadium POS hardware, the unsung hero of stadium operations, working quietly backstage – until it doesn’t and all hell breaks loose. Certainly, rugged dependability is an essential trait for a point-of-sale system. But with the array of events that stadiums now host – from concerts to festivals to corporate events and others – it’s essential for a POS system to be flexible enough to cater to a spectrum of events and their unique menu offerings. Keeping that principle in mind, here are my “Top-5 Tips” to help select the best point of sale for your stadium. Your POS needs to be: Portable You want to take your menu offerings to the crowds, rather than wait for them to come to you. A great system enables the quick and easy setup of pop-up shops, concessions and stands – wherever and whenever needed. The Oracle MICROS Compact Workstation 310 takes this one step farther by removing the need for either power or network cables. Such flexibility increases upsell opportunities and shortens lines, meaning more revenue and happier customers. Weather and environment resistant Withstanding stadium environments, from tough kitchen conditions to harsh weather, is a must for POS to serve customers 24/7. Hardware needs to be able to endure anything Mother Nature, fans or employees can throw at it. Performance tests that I always used to gauge hardware: Does it work in my walk-in freezer? Will the touch screen operate even when beer is spilled all over it? Durable Tablets get dropped with alarming regularity, which makes it critical to select devices that are built to last. Purchase decisions need to be made based on the real cost over time; what may seem like a bargain at first can quickly become incredibly expensive if you need to replace 10% to 20% of your devices every six months. Unfortunately, that’s not an uncommon scenario, considering few consumer-designed devices can survive the rigors of stadium life. Compact Serving hundreds or thousands of people, whether during intermission or half time, makes counter space a premium, especially at mobile concession stands. That’s why POS size is a big deal. It’s key to install a system with the necessary functionality but also one that takes up less counter space. Such a combination affords a greater service window, meaning lines move as efficiently as possibility and customers enjoy hassle-free experiences. Innovative Increasing footfall. Accelerating speed of service. Gaining greater share of wallet. Capitalizing on these benefits requires technology that embraces innovation, enabling fast and easy integration of “best-of-breed” pos solutions from wherever they emerge.   Oracle Food and Beverage supports leading stadiums, arenas, convention centers and theme parks around the world with integrated point-of-sale (POS) solutions that help deliver exceptional guest experiences. To learn more about our offerings visit our website and learn who Oracle Food and Beverage POS Integrates with.  

Gone are the days when stadiums just hosted sports teams. They’ve evolved to become multi-event venues – even destinations themselves. But through their evolution, one thing has remained a constant:...

The restaurant industry always is evolving to adapt to the ever-changing palate of consumers. Thousands of different restaurants crowd the marketplace, and they’re constantly concocting new dishes and cuisines to excite our eyes and our stomachs. Although this is amazing for consumers, it means competition is fierce. Escalating operational costs keep a constant strain on the bottom line. That’s why it’s critical to stay on top of daily reports from your restaurant POS system to ensure that any losses can be recorded, analyzed and controlled. Here are the five, most-important restaurant POS reports to better assess performance: Employee Sales Performance – helps recognize and reward high achievers while also identifying employees who are underperforming. At first glance, you might think that your employee with the highest net sales is your best employee, but that may not always be the case. Any good reporting package should let you easily cross check net sales, percentage of sales and amount of checks. Then you can identify who just landed the big spending table and who worked across multiple tables, keeping large numbers of customers happy and spending. Menu Item Report – helps provide information on items that are selling well and others that may need to be placed on the chopping block! This report can revolutionize how you hold stock, placing the focus on not only the best sellers but also the items with the highest profit margin. This can help ensure that you never run out of best-selling or highest-profit items, and that you never over order your underperformers. This simple report easily helps you maximize shelf space throughout your restaurant and bar. Employee Control Report – shows how many error corrects, voids and discounts each employee is making. Managers need to be aware of “normal” levels of each activity in their locations and what should spark concern. Error corrects should be marginal in comparison to net sales, and anyone showing above a 5% threshold needs a deeper dive. All Checks Report – provides a break-down of all the checks an employee puts through the system during a shift. This report is a quick way to check that employees do not have big differences compared with their colleagues – for example, abnormal levels of discount use, error corrects or sales percentage. Any patterns quickly stand out, and I always found that patterns in something like a low-value transaction needed further investigation as it could indicate an employee is selling a high-value item but recording a low-value one.  No Sale Report - in today’s market there should be little need for the use of the “no sale” function on a point of sale; management should closely consider who really needs accessibility to this function. As society lessens its dependence on cash, the necessity of the no sale function should follow suit. If an employee needs to retrieve change, which may happen once a shift, the time taken from the till to the safe and back again should coincide with the time taken between the uses of no sale. Any odd no sales or frequent no sales need investigation. All of these reports can be run on individual sites or across multiple sites from your point-of-sale system. Staying on top of POS analytics every day makes trends easy to spot, issues easy to highlight and concerns easy to eradicate. These simple reports can boost performance and ensure you are receiving the best from your employees.

The restaurant industry always is evolving to adapt to the ever-changing palate of consumers. Thousands of different restaurants crowd the marketplace, and they’re constantly concocting new dishes...

If you’re leading a growing restaurant operation, then the Restaurant Directions show taking place in Los Angeles is a great place to pick up new ideas and make useful new contacts.

If you’re leading a growing restaurant operation, then the Restaurant Directions show taking place in Los Angeles is a great place to pick up new ideas and make useful new contacts.

For restaurateurs, payment security is an important topic. To help protect merchants, North American Bancard is offering an EMV upgrade to users of Oracle’s MICROS POS solution.

For restaurateurs, payment security is an important topic. To help protect merchants, North American Bancard is offering an EMV upgrade to users of Oracle’s MICROS POS solution.

How to Build a Fast Casual Restaurant Brand: Cherryh Cansler on The FastCasual Top 100

How to Build a Fast Casual Restaurant Brand: Cherryh Cansler on The FastCasual Top 100

Join Oracle at the 10th annual Stadium Business Summit trade show and event in Manchester, UK June 4th-5th, 2019 to learn more about stadium point of sale solutions.

Join Oracle at the 10th annual Stadium Business Summit trade show and event in Manchester, UK June 4th-5th, 2019 to learn more about stadium point of sale solutions.

The 2019 Edition of Fast Casual's Top 100 Movers & Shakers is here! Check out how experts are using technology, restaurant POS, and leading the industry with innovation.

The 2019 Edition of Fast Casual's Top 100 Movers & Shakers is here! Check out how experts are using technology, restaurant POS, and leading the industry with innovation.

Addressing negative restaurant reviews on sites like Yelp and OpenTable can be tough. Here are some tips on how NOT to handle them, and a few tips on how you can turn 1 star into 5.

Addressing negative restaurant reviews on sites like Yelp and OpenTable can be tough. Here are some tips on how NOT to handle them, and a few tips on how you can turn 1 star into 5.

Competing in the National ProStart Invitational? Go behind the scenes with management judge, David Galante, to learn what judges love, hate, and want to see more of.

Competing in the National ProStart Invitational? Go behind the scenes with management judge, David Galante, to learn what judges love, hate, and want to see more of.

We chatted with Generation Z culinary competitors at NPSI (National ProStart Invitational) 2019, about taking initiative, staying clam under fire, and becoming the future of the restaurant industry.

We chatted with Generation Z culinary competitors at NPSI (National ProStart Invitational) 2019, about taking initiative, staying clam under fire, and becoming the future of the restaurant industry.

NPSI brings together the best and brightest of the hospitality world to learn, compete, and become the future of the restaurant industry.

NPSI brings together the best and brightest of the hospitality world to learn, compete, and become the future of the restaurant industry.

There are few things that fans of rival sports teams can agree on, but one is certain – when attending sporting events, fans want to enjoy food and drink without missing any of the action of the game. Long lines and excessive wait times affect a fan’s game day experience, as well as stadium’s concession revenue. But new technology can have a positive impact, and streamline operations for faster, more efficient service. Oracle Food & Beverage recently conducted a research study in conjunction with Turnkey Intelligence to see what fans value most in their stadium experience, and what new technologies they would find most helpful in stadiums. Overall, 94% of global sports fan surveyed say that they buy food and drink at a game at least occasionally, making it a critical source of revenue generation for teams and an indication of fan satisfaction. An average US fan spends a whopping $42 per game on concessions. 10 minutes was the average waiting time that fans were willing to wait in line for food and drink, and 58% of fans would spend more if their wait time were cut in half. According to research, accessing food and drink while staying in their seats would be the best way to improve their stadium experience, with 76% of global fans selecting it as their top choice. Overall, fans across the globe are very eager to use new technology that would improve their food and beverage experience – 68% of all fans surveyed were highly interested in using a mobile application to order food and drink, and 63% were also interested in self-service kiosk ordering. Fan loyalty programs present a huge opportunity for stadiums; in every country we surveyed, over half of the fans expressed an interest in joining a loyalty program, with Germany and the US leading the way on 70% and 69% respectively. But what's interesting is that only a tiny portion of fans have actually joined a loyalty program for their team — just 1% of Canadian fans participate. Interested in learning more about what fans want on game day? Download our report, Stadium of the Future: The Next Generation of Game Day Technology to learn more about the findings and how Oracle Food & Beverage stadium point of sale can improve the fan experience.

There are few things that fans of rival sports teams can agree on, but one is certain – when attending sporting events, fans want to enjoy food and drink without missing any of the action of the game....

Dark kitchens are nothing new. But with their growing influence in the restaurant industry, how will they effect your restaurant business?

Dark kitchens are nothing new. But with their growing influence in the restaurant industry, how will they effect your restaurant business?

Deploying mobile POS tablets in your restaurant? You’ll want to take a holistic approach to your food and beverage technology.

Deploying mobile POS tablets in your restaurant? You’ll want to take a holistic approach to your food and beverage technology.

In 60 seconds: how restaurants can save money with Oracle MICROS fanless point of sale workstations.

In 60 seconds: how restaurants can save money with Oracle MICROS fanless point of sale workstations.

What should restaurateurs be looking for in a restaurant POS system? In their recent analyst report on the restaurant sector, the IDC MarketScape explored this very subject.

What should restaurateurs be looking for in a restaurant POS system? In their recent analyst report on the restaurant sector, the IDC MarketScape explored this very subject.

Delivery it isn’t a trend to be ignored by restaurants, but how often are consumers ordering it?

Delivery it isn’t a trend to be ignored by restaurants, but how often are consumers ordering it?

5 reasons why we love our resell partners and how you can become one

5 reasons why we love our resell partners and how you can become one

How much do baseball fans spend on food and drink?

How much do baseball fans spend on food and drink?

For your guests, there would be no more fumbling for a loyalty card or punching in a membership number. And for you, the F&B operator, there would be an unprecedented opportunity to study customers’ spending habits – and create tailored rewards that truly entice them.

For your guests, there would be no more fumbling for a loyalty card or punching in a membership number. And for you, the F&B operator, there would be an unprecedented opportunity to study customers’...

If you’re responsible for the POS system in your operation and want to know what the future holds for the restaurant POS market, then you'll want to read this.

If you’re responsible for the POS system in your operation and want to know what the future holds for the restaurant POS market, then you'll want to read this.

The Lucky Shag Spreads its Wings and Soars to Success with Simphony Cloud POS

The Lucky Shag Spreads its Wings and Soars to Success with Simphony Cloud POS

The final day of Oracle F&B Connect – our first-ever customer conference – wrapped up today, with probably more than a few attendees taking one, last, wistful glance at Ft. Lauderdale’s beautiful beaches and a glistening Atlantic.

The final day of Oracle F&B Connect – our first-ever customer conference – wrapped up today, with probably more than a few attendees taking one, last, wistful glance at Ft. Lauderdale’s beautiful...

On Day 2 of our first-ever customer conference, we blitzed through nearly a dozen of the hottest technology topics by moving from one lively roundtable discussion to another led by our top experts – consider it a sort of technology speed-dating – to help keep attendees ahead of the innovation curve.

On Day 2 of our first-ever customer conference, we blitzed through nearly a dozen of the hottest technology topics by moving from one lively roundtable discussion to another led by our top experts...

In Case You Missed It – Day 1 Recap of F&B Connect

In Case You Missed It – Day 1 Recap of F&B Connect

Oracle Food and Beverage has released a new version of Simphony Point of Sale, its premiere cloud point-of-sale (POS) and back-office restaurant management solution, empowering restaurant operators to further expedite and personalize guest services and improve kitchen operations, while arming its partner ecosystem with APIs to deliver more innovative solutions to customers.

Oracle Food and Beverage has released a new version of Simphony Point of Sale, its premiere cloud point-of-sale (POS) and back-office restaurant management solution, empowering restaurant operators to...

Over the past few years, digital restaurant technology has exploded for the back of house, front of house and out of house. Certain categories including online ordering, reservations, 3rd party delivery, loyalty programs and kiosks have all evolved the landscape and are shaping both consumer demand and the way restaurants approach their guest experience and operations.

Over the past few years, digital restaurant technology has exploded for the back of house, front of house and out of house. Certain categories including online ordering, reservations, 3rd...

We’re headed to the glorious beaches of Fort Lauderdale for the first-ever Oracle Food and Beverage Connect – a three-day customer conference focused on innovating technology to help you grow your food and beverage operations and give guests the experiences they want.

We’re headed to the glorious beaches of Fort Lauderdale for the first-ever Oracle Food and Beverage Connect – a three-day customer conference focused on innovating technology to help you grow...

Oracle Simphony Cloud restaurant point of sale enables the Mina Group to deliver exceptional experiences and tat The Street Food Hall in Waikiki.

Oracle Simphony Cloud restaurant point of sale enables the Mina Group to deliver exceptional experiences and tat The Street Food Hall in Waikiki.

Simphony Point of Sale Platform and Oracle MICROS Hardware Power Leading Restaurant Group’s New The Street Food Hall Concept in Hawaii

Simphony Point of Sale Platform and Oracle MICROS Hardware Power Leading Restaurant Group’s New The Street Food Hall Concept in Hawaii