Wednesday Apr 03, 2013

One Stop Shop For Your Middleware Product Certification Questions

Introduction

A certification is a combination of Oracle and third-party products and operating systems that Oracle has tested and should work together.

In more detail, product certifications cover:

  • Platform/OS
  • Client, Browser and Java (JRE)
  • Database, Java (JDK)
  • Web Server Plug-Ins
  • Third Party Adapters and Interoperability
  • Network - IPv6
  • Oracle Virtual Assembly Builder

This month we are excited to announce two initiatives designed to help you quickly find the answers to your product certification questions:

"Get Proactive" My Oracle Support Knowledge Article

Review and bookmark this knowledge article

Get Proactive with Fusion Middleware : Find Product Certifications [ID 1532687.1]

The article contains:

  • Viewlets which provides hints and tips for finding product certification data
  • Product Breakdown to drill down to the location of product specific certifications.
  • FAQs
  • Information and links to related resources
Screenshot 1: ID 1532687.1

Screenshot of the new Get Proactive Certification Note

And a New Support Community!

Still have questions / issues. No need to create a Service Request. Instead post your Middleware product certification question to the Middleware Certification support community! A dedicated team of Oracle Support Engineers are monitoring the community and will respond to your enquiry in timely manner.

Screenshot 2: Middleware Certification Support Community

Snapshot of Cert Community

Note: A valid My Oracle Support license / login is required to access the knowledge article and support community.

About

This is the blog of the Oracle Fusion Middleware Proactive Support Delivery Team. Here we will provide information about our activities, publications, product related information and more. Feedback welcome.

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