By Daniel Mortimer-Oracle on Apr 04, 2012
Prevent, Resolve, Upgrade !
If you have not seen or bookmarked it already, check out:
Get Proactive with Fusion Middleware [ID 1388293.1]
This is a one stop shop for navigating to proactive support material, tools, and communication channels related to Oracle Fusion Middleware e.g.
- Lifecycle Advisors
- Information Centers
- Diagnostic and Health Check Tools like RDA and OCM
- Support Communities
Furthermore, once in this support document, a click on the "Proactive Home" option in the menu will take you to the main Get Proactive support document. From this document you can access other product family "Get Proactive" documents such as the ones belonging to the Database and Enterprise Manager.
Oracle Premier Support: Get Proactive! [ID 432.1]
432.1 .. nice easy number to remember :-)
The "Get Proactive" support documents will be updated on a monthly basis. If you have any comments or feedback feel free to post against this blog entry. Or alternatively click the "Rate this Document" icon when viewing the support document in My Oracle Support.