Wednesday Mar 12, 2014

Are You Empowering Your Customers? Using Customer Insight To Provide A Better Banking Customer Experience

Customer Insight is a constantly evolving discipline, with many different starting points, but one common goal – actionable, timely, trusted and relevant information to guide customer experience.  Join Stuart Houston, Global Solution Director for Financial Services Analytics at Oracle, as he discusses growing trends in Customer Insight.
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Thursday Feb 20, 2014

How Can Customer Insight Improve the Customer Experience in Financial Services?

Delivering great customer insights into marketing, origination and servicing has always been a top priority for financial institutions. The move towards a guarded “risk-on” business strategy in most markets has emphasized the need for institutions to be better aware of the performance and risk aspects of their business, as they strive to deliver sustainable growth through all assisted and self-service channels.  Join Stuart as he expands on the topic.
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Wednesday Aug 28, 2013

Drive Business Growth by Unlocking Rich Customer Insights Using Big Data Within Financial Services

Customer InsightToday’s financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent, if not more uncertain, regulatory environment, as well as diminished product differentiation and more limited fee-based revenue opportunities.  Join Oracle’s Kiran Jagannath as he discusses the importance of Customer Insight.  

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