Wednesday Feb 25, 2015

Is it a Bank, a Supermarket, a Retailer or an MNO

Hand holding a cardThe Reserve Bank of India recently announced that new licenses will be granted for payment banks in India, a move aimed at promoting financial inclusion. A set of guidelines were released to which the proposed payment banks will have to adhere. In the light of this development, a number of telecom operators, supermarkets chains, retail sector cooperatives, PSUs, electronic wallets and prepaid instruments players have applied for licenses. In this post, Tushar discusses how banking technology can help the proposed payment banks achieve profitability while staying competitive and sustainable over the long run.
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Friday Oct 31, 2014

What a Bank Branch will be like in 2025!

mobile payments

Over a series of posts, we have discussed in detail how innovations in technology have the potential of disrupting the banking industry and how mobile and internet have become the preferred banking channels, leading to a question mark on the relevance of bank branches. Join Tushar as he conjures a fictitious scenario of what bank branches may be like a decade from now and how they could not only remain relevant, but also deliver an enhanced user experience. 

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Tuesday Sep 02, 2014

Know, Empower And Wow Customers: Making Customer Insight Analytics Actionable

In this post, David Bomser, Senior Director for Oracle Financial Services Global Business Unit, describes his take on Customer Insight.  Since today’s banking customers are spoiled by other industries, especially non-bank financial services provides such as PayPal and Amazon, they now demand that their banks know them, empower them, and wow them.  Good customer insight analytics can aid banks in making sound decisions on treating customers and improve a customer’s lifetime value.  Read more.
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Tuesday Aug 19, 2014

Thinking Local, Regional and Global : Challenges and Opportunities for Banking In The ASEAN Region

A strong transaction banking platform enables banks to take advantage of new opportunities in the ASEAN Economic Community.

Join Anand as he offers his views on the challenges and opportunities for this region.

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Wednesday Jun 25, 2014

Global Transaction Banking 3.0

A global revenue management, pricing and billing system enables banks to understand what products customers have and how to charge for services competitively based on the relationship.Join Clayt as he discusses some of the underlying issues that can  lead to revenue leakage within Global Transaction Banking space and how to resolve them.

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Tuesday Jun 17, 2014

The Mobile Payment Wars: It Pays to “Mobilize” Your Loyalty Programs!

mobile paymentsMobile wallets, touted as the next big thing in the mobile payments landscape, haven't really taken off, owing to multiple reasons discussed in previous posts on the same topic. So can digitized loyalty programs deliver the much needed fillip to encourage adoption of mobile wallets? Join Tushar as he discusses the probable impact of 'mobilized' loyalty programs on mobile payments in his fifth post in the series of posts on disruptive innovations in mobile banking.
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Thursday Apr 24, 2014

Why and How Should Banks and Wealth Managers Target Mass Affluent Customers

With the plateauing of the HNI and UHNI segments, wealth managers and private banks today need to look beyond the traditional segments to tap the growing mass affluent clientele. In this post, Tushar Chitra, Senior Director for Product Marketing at Oracle Financial Services, talks about how banks have historically been targeting the mass affluent customer and what they can do to better address their needs.
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Wednesday Mar 12, 2014

Where Are The Leaks? Plumbing Tips For A Banker

Recent studies have revealed that revenue leakages can range from 1% to 7% of gross revenue, depending on the level of maturity of the processes and controls environment. Join Clayt as he addresses some of the underlying issues that can lead to revenue leakage within financial services and how to resolve them.
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Monday Feb 10, 2014

Financial Services Blog Quarterly Roundup

Over the past year The FS Blog authors have written on a wide variety of topics ranging from big data and analytics to customer experience and core transformation within banking. Join me as I introduce you to some of the trending topics in the New Year and insights on them from our business and product leaders.
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Thursday Feb 06, 2014

The Mobile Payment Wars: The Importance of BLE And NFC

mobile paymentsThis post is the third in the series of posts on disruptive innovations in mobile banking. Join Tushar as he discusses how the BLE and NFC technologies can collaborate to deliver an enhanced user experience.
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Wednesday Jan 29, 2014

“Can’t Get There From Here” : 4 Key Ways Retail Banking Transformation Can Help

Today, many large banks are finding it difficult to restore their returns-on-equity to pre-Global Financial Crisis (GFC) level.

Join David as he walks us through some of the ways that transforming your retail banking operations and the underlying IT can help.

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Tuesday Oct 22, 2013

Financial Inclusion : An Obligation Or An Opportunity For Banks?

bpo

As financial inclusion gains more and more attention globally, banks need to acknowledge their role and take concrete steps towards enabling inclusive finance.

Join Tushar as he discusses the role of banks in building a more inclusive society.

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Thursday Oct 10, 2013

Cash and Trade Convergence in Transaction Banking: Are Your Corporate Clients Demanding a More Holistic Treasury Solution ?

bpo

The increasing preference for cash and trade convergence in corporate treasuries provides banks an opportunity to offer an integrated transaction banking platform.

Join Tushar as he discusses the various aspects of cash and trade convergence and its impact on corporate treasuries.

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Tuesday Oct 01, 2013

Still Unsure About Retail Consumer Banking Through Social Media? Act Fast or Get Left Behind!

social media bankingIs retail banking through social media channels just a passing fad, or is it on the way to becoming the preferred banking channel for today's connected consumer?

Join Tushar as he reflects on the present and future trends in banking through social media.

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Wednesday Aug 28, 2013

Drive Business Growth by Unlocking Rich Customer Insights Using Big Data Within Financial Services

Customer InsightToday’s financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent, if not more uncertain, regulatory environment, as well as diminished product differentiation and more limited fee-based revenue opportunities.  Join Oracle’s Kiran Jagannath as he discusses the importance of Customer Insight.  

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Wednesday Aug 21, 2013

National Australia Bank Making Bold Changes to Secure Its Future by Integrating Risk and Finance

nab transformationLike most financial institutions, National Australia Bank (NAB) found that the traditional rules of banking no longer applied. In today’s extremely challenging and low growth environment, it needed to transform itself in a bold manner. This video tells how NAB has gained global attention with its overhaul of enterprise risk and finance.  Hear how they have begun to break down the traditional barriers of enterprise wide visibility and improve the efficiencies required for its future success.

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Wednesday Aug 07, 2013

The Mobile Payment Wars: Why Now is the Right Time to Adopt NFC

mobile paymentsThis post is the second in the series of posts on disruptive innovations in mobile banking. Join Tushar as he discusses the likely impact of the impending EMV liability shift deadlines in multiple regions on the adoption of NFC technology for mobile payments.
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Wednesday Jun 12, 2013

The New World of Risk Management and Data Excellence: 4 Components to Successfully Roll Out Risk & Finance Initiatives

Risk and FinanceIn his previous blog, John addressed the requirements of the new directive of risk data aggregation and risk reporting from the Basel Committee.

Join him now as he describes the technology components you should consider to roll out initiatives which overlap both Risk and Finance.

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Wednesday Jun 05, 2013

Use Cases For Unlocking Big Data’s Potential In Financial Services: 3 Steps to Success

bigdata financial services The FS sector is one of the most data-driven industries, and analysts estimate that somewhere between 80 and 90% of the data that exists within a bank’s datacentre is not analysed – data from call logs, weblogs, emails and documents.
Join Ambreesh as he discusses big data and what financial services institutions are doing to capture and analyze this data.

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Wednesday May 22, 2013

Bank Payment Obligation: The New Global Standard for International Trade from SWIFT & ICC

bpoThe Uniform Rules for Bank Payment Obligation (URBPO) announced jointly by the Banking Commission of the International Chamber of Commerce) (ICC) and the Society for Worldwide Interbank Financial Telecommunication (SWIFT) come into effect from 1st July 2013. Join Tushar as he explains the concept of Bank Payment Obligation (BPO) and its implications on international trade.
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Wednesday May 15, 2013

Are You Playing Games with Your Customers? Part 2 of the Series on Gamification in Banking

gamificationIn the continuing theme of understanding gamification in banking services, we explore the various adoption approaches by banks and take a closer look at how gamification could spur innovation in its internal processes. Join Tushar as he articulates the two-pronged gamification strategy, which banks could seek to implement.

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Wednesday May 08, 2013

CCAR Stress Testing: The Devil Lies in The Data?

stress testingThe April 2013 BIS  “Report to G20 Finance Ministers and Central Bank Governors on monitoring implementation of Basel III regulatory reform” clearly identifies the lack of consistency that exists between financial organizations in the treatment and development of their models. Join John as he shares his views on what more can be done to bring the two realities together.

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Wednesday Apr 17, 2013

Small Banks Lead the Innovation Agenda: Are They Making the Elephants Dance?

innovation As business dynamics change in the banking industry, small banks are outpacing their larger counterparts when it comes to innovation, agility, customer service and creating new business models. Join Tushar as he reflects his views on this interesting scenario.

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Wednesday Apr 03, 2013

The Mobile Payment Wars: Is Your Bank Putting Its Best Foot Forward?

mobile paymentsCurrent trends in the mobile banking sector are set to alter the global banking landscape. Banks need to sit up and take notice. Join Tushar in this conversation as he shares his views on how banks can address this challenge.

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Wednesday Mar 20, 2013

Are You Playing Games With Your Customers? Part I of a Series on Gamification In Banking.

gamificationAs user trust and engagement dwindles in the age of mobility and social networking, are you struggling to come up with differentiated user engagement / retention strategies?  Join Tushar as he reflects on whether the upcoming trend of gamification offers banks a chance to get back into the game.

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