What’s new in the Human-Machine Partnership is that machines are assuming cognitive skills and helping in improving customer engagement, employee competency, communication and collaboration. This paradigm change in the partnership promises to alter the realm of Banking.
Use of Chatbots in Banking is on the rise, yet the chatbots have low success rate with customer gratification scores. Understand why banks need to bring in a strong API backbone first and then capture customer intent to build them out into chat bots and make them more efficient.
The banking industry's technology spend is forecast to reach an estimated $735.8 billion by 2023. Quite a significant portion of the IT spent is on business processes. What are the critical aspects of businesses that banks should consider? Oracle’s Ranjini shares more.
Today’s uncertain business climates places a renewed focus on cost-effectiveness for banks. Oracle’s Kapil Kapur shares his thoughts on how banks can be more cost effective by focusing on a central operation.
Container based application deployments make efficient use of resources, increases consistency within and between environments, and are highly portable between different infrastructure and cloud platforms. In this article we explore how Oracle technology can be deployed to Docker containers and orchestrated by Kubernetes with a specific focus on containerizing banking workloads.