Financial institutions are faced with steep communication challengers in today’s business environment. Firms are mired in communication complexity with new offers, delivering monthly statements, or serving up time-sensitive, event-driven information. Oracle’s Bryan Burr looks at five ways the Cloud can help firms transform and elevate their customer communication programs.
The servitization trend capitalizes on consumers’ growing comfort with subscription or as-a-service offerings, from movies to food prep to collaboration platforms at work. With servitization, manufacturers can deliver the high-quality, personalized experience that customers want, with a complete service offering. Jeffrey Perham shares his thoughts on how companies can capitalize on the servitization trend.
The future of LIBOR is not guaranteed beyond 2021. Are you ready to start transitioning away from LIBOR to new alternative risk-free rates (RFRs)? Regulators have not come up with a checklist of actions banks must take, nor prescribed specific measures or technologies that banks must have in place. It is up to banks to decide how they want to move forward.
Flexible financing moves more products, increases transaction size, and creates new revenue streams to keep your business growing. These programs are among the most effective competitive weapons available to manufacturers today. Oracle’s Paul Mattiacci shares his views.
Asset managers are increasingly looking for a connected, global transfer agency model that allows them to seamlessly manage funds from multiple domiciles in both developed and emerging markets at the same time. The benefits of such a model are path breaking but ground level complexities can put off even serious proponents. How do we break the myth of a global transfer agency and make it today’s reality.
What’s new in the Human-Machine Partnership is that machines are assuming cognitive skills and helping in improving customer engagement, employee competency, communication and collaboration. This paradigm change in the partnership promises to alter the realm of Banking.
Use of Chatbots in Banking is on the rise, yet the chatbots have low success rate with customer gratification scores. Understand why banks need to bring in a strong API backbone first and then capture customer intent to build them out into chat bots and make them more efficient.