Wednesday Mar 12, 2014

Are You Empowering Your Customers? Using Customer Insight To Provide A Better Banking Customer Experience

Customer Insight is a constantly evolving discipline, with many different starting points, but one common goal – actionable, timely, trusted and relevant information to guide customer experience.  Join Stuart Houston, Global Solution Director for Financial Services Analytics at Oracle, as he discusses growing trends in Customer Insight.
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Where Are The Leaks? Plumbing Tips For A Banker

Recent studies have revealed that revenue leakages can range from 1% to 7% of gross revenue, depending on the level of maturity of the processes and controls environment. Join Clayt as he addresses some of the underlying issues that can lead to revenue leakage within financial services and how to resolve them.
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