As part of our drive to get out and learn about challenges and solutions first hand, we attended two Oracle User Group events recently, picking up some interesting notes along the way.
HCM Applications Innovation Day
On 1st June we attended the UK Oracle User Group's Special Interest Group (SIG) meeting under the title of HCM Applications Innovation. The event was an intimate affair with all participants following one track of carefully chosen sessions. This included sessions from Oracle, from Partners, and most interestingly from live Oracle HCM Cloud Customers. Here are some of what we considered interesting observations that may influence your approach to integration, customization and extension.
- Drivers for Change
- Existing legacy systems are often heavily customized, sometimes up to a point where upgrades are not possible.
- Technical expertize in supporting these older systems may also become a challenge.
- The acquisition of companies often leads to incompatible and duplicate systems.
- Users and business managers need more self-service features (like the Simplified UI) to help reduce operational costs.
- The business needs better people management information for effective growth.
- The Implementation Process
- Roll out is often done first with a subset of an organization, where a small prepared team of experts (such as the HR Department) can help validate and stabilize. Lessons are then included in the broader roll-out. This phased approach may occur through several iterations.
- Training requirements are greatly reduced, where one HCM Cloud customer used only a small selection of short videos (just like our YouTube channel). This content can include business process changes along with how to use the system.
- The associated costs of implementation are greatly reduced in HCM Cloud deployments, an example given stated that a project that would have required perhaps 25 consultants for E-Business Suite needed only 4 for HCM Cloud - and with much less need for on-site support.
- Customer users enjoyed early hands-on with the application, improving system adoption and a favorable implementation process.
- With a simpler setup and roll-out, the data migration work becomes a more significant phase than in the past, with data cleansing remaining essential for ongoing success.
- Customization and Integration
- Developed integration to 3rd party payroll. Fusion toolkit for creating this interface is good.
- Localization support can be done using supported configurations on the whole.
- Often it is more successful to adjust business processes than try to
deploy a complex configuration or a custom solution. As such detailed
requirements gathering is greatly reduced compared to implementations of
- Some customers expressed a recommendation to uptake the whole HCM Cloud product set initially instead of using a phased approach used. This was because the implementation was very effective and it reduces the need to configure and support coexistence integrations during the interim period.
- It was mentioned that Oracle Platform-as-a-Service greatly helps meet the need for larger extensions to Cloud Applications, especially where unique or rigid business process requirements exist.
Incidentally, another of these sessions is running on June 30th in London, and this time we're presenting too. The event has the title of ERP Applications Innovation offering rich sessions covering applications from the Fusion Financial Cloud, Project Portfolio Management Cloud, and Procurement Cloud. Hope to see you there.
DOAG Business Solutions
On June 9th I attended the Oracle German Applications User Group (DOAG) Business Solutions event, where the latest cloud application solutions and services were explained by presenters across multiple session tracks covering the Cloud Applications product families. The content was wide ranging from the use of Oracle Fusion Middleware technologies for integration, optimization of Supply Chain implementations, even to the importance of anticipating the Internet of Things.
I co-presented a session with Peter Care of FXLoader, looking at how you can extend the capabilities of your Fusion SaaS application by using Oracle Platform-as-a-Service. Peter detailed the technical architecture of his service for loading exchange rates into Fusion Cloud Applications, and you can read more in his guest post from a few months ago. I took over and covered some of the other Oracle Cloud services you can use for integrations with your Oracle Fusion Cloud Application (SaaS).
Our session was well attended and afterwards we met with multiple local Oracle Partners to discuss how we can help them. We look forward to bringing you more partner observations and tips-and-tricks from their real implementation experiences.
During the event we also met up with Oracle Partner Conemis, who specialize in data migration solutions. We've been working with their team on integration projects recently and they kindly included reference to our team and our collaborative development approach in their own session on the second day.