Wednesday Feb 22, 2012

Unified Communications Suite: GlassFish Patch Issue with Convergence

Update for Convergence deployments: There are known issues when Convergence is deployed with GlassFish Enterprise Server 2.1.1 Patch 15. Therefore, do not to use this particular GlassFish patch.

Update, 2/29: See the Convergence Release Notes for more information.

Wednesday Mar 16, 2011

Communications Suite: New Convergence Patch Available

Hopefully you haven't missed the news that the Convergence 2 Patch 1 is out, along with an updated Customization Guide. As there are significant changes with Patch 1 with respect to how you customize Convergence, also be sure to read about them in the Overview of Convergence Theme and Banner Customization.

Friday Nov 13, 2009

Convergence and Mail Quota

Good summary here for Convergence and setting mail quotas.

Friday Oct 09, 2009

Sun Convergence: Viewing and Searching Attachments

Hat Tip Bill A.

Attachment View in Convergence

This is very cool. Click for larger image The new update to Sun Convergence, Convergence 1 Update 3 (shipping as part of Communications Suite 7), in conjunction with our new Indexing and Search Service 1 product, presents users with a grid of attachments in their email. (Click image at left for larger view.) In a nutshell, here's how all this functionality comes together:

- The ISS server "collects" all the attachments across all a user's email.
- The Convergence client displays a new virtual folder, “Attachments," in the folder tree for this collection.
- Convergence presents the attachments in three views. (This image shows the grid view.)
- Users can search the attachment list by filtering mechanisms (see below).
- Operations for viewing the message the attachment belongs to and creating a message with a selected attachment are available.
- Note: If ISS is not deployed, this feature is not presented.

Filter View of Attachments in Convergence

Click for larger image Here's a view of the Convergence Filter Attachments (click image at right for larger view). You can filter your search based on the sender of the attachment, a date range when you received the attachment, or the type of file that you are searching. This image is showing how to filter by sender.

In the filtered view, you still have the capability for viewing the message the attachment belongs to and creating a message with a selected attachment.

Film Strip View of Attachments in Convergence

Click for larger image As the image to the left shows (click for larger view), you can also view attachments in film strip mode. The film strip is displayed on right-hand side, you can arrow or mouse down, select one by one, and the selection is displayed in the middle of the Convergence UI.

Convergence also supplies a slideshow view, which takes over the entire browser. Controls are displayed at the bottom for navigating through attachments left and right, as well viewing them on a timed basis (that is, using a timer to view them).

Searching Attachments By Using ISS

When you do a search from the attachments grid, one choice is to search by body. By using ISS, you get to have a fast body search, which is more than just a body search, your attachments are searched as well. And if you're like me, I have tons of attachments in email that I'm constantly looking for. Attachments can be in a variety of formats such as PDF; Microsoft Word, Excel, PowerPoint, and Visio; StarOffice/Open Office; HTML; and more.

Wednesday Jun 10, 2009

Configuring Sun Convergence and Single Sign-On (SSO)

It probably goes without saying that these days, with the multitude of applications that users have to access, configuring deployments for Single Sign-On (SSO) is the way to go. By using SSO, a user is able to log in just once and gains access to all systems without being prompted to log in again at each of them. Of course, Sun Convergence provides three type of Single Sign-On (SSO) mechanisms out-of-the-box, but I'm not sure how widely known this is:
  1. SSO with Access Manager
  2. SSO with OpenSSO (starting with Communications Suite 6 Update 2)
  3. Trusted Circle SSO (aka Messaging SSO)
None of the above quite what you need? Convergence provides a plug-in mechanism for you to develop a customized SSO solution.

Friday Jul 25, 2008

Sun Convergence: Give Our New Web 2.0 Collaboration Client a Test Drive

Everyone is invited to try out the new Web 2.0 client, Sun Convergence, available as part of Communications Suite 6, at the following site:

Test Drive Convergence

Log in with the userID field1 and password cosmo.

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Reporting about Unified Communications Suite Documentation, including news, Comms 101, documentation updates, and tips and tricks.

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