Communications Suite: Just the FAQ's, Ma'am

I'm currently participating in a pilot project that I think will be a very cool addition to the Communications Suite knowledge base: a Sun-sponsored wiki that I'm using to create a Communications Suite FAQ, which will be able to be edited by you, the Comms Community.

Plan of record is to use the wiki internally for a few weeks then turn it loose for viewing externally. After a while at the view-only stage, we'll open it up for community participation. Looks like you'll need an SDN login/pwd to participate.

Right now, I'm organizing the FAQ by product (Messaging Server, Calendar Server, Instant Messaging, and so forth). Each product link takes you to the FAQ for that product, which is then organized by technology life-cycle, along the same lines as the Tasks tab on the Communications Suite BigAdmin Hub, for example:

  • Evaluating Messaging Server
  • Planning Your Messaging Server Deployment
  • Installing Messaging Server
  • Customizing Messaging Server
  • Managing Messaging Server
  • Upgrading Messaging Server
  • Troubleshooting Messaging Server
If you have ideas on how you'd like to see this FAQ organized, feel free to drop a line or add a comment. I'm open to suggestions.

Additionally, I'm adding a section called "Customer Supplied Solutions" for that type of Q/A where someone asks of the community, how have you implemented X, or what type of server have you used for Y.

Stay tuned for details.

Comments:

It would be tremendously welcome! I would love to be able to plan out a single-server installation setup that could, in one fell swoop of buying a dual-Opteron server and installing Solaris on it, replace Exchange!

Posted by Patrick Giagnocavo on June 11, 2007 at 03:06 PM MDT #

Sounds good. How about a page/section giving info on known issues? Sunsolve isn't always that revealing and logging a call only to be told it's a known issue and is being worked on wastes our time and suns time. I'd find it handy.

Posted by Darren Chapman on June 12, 2007 at 12:49 AM MDT #

Patrick, I'm with you on that one! I'd love to have an Exchange-killer wiki. ;-)

Posted by Joe Sciallo on June 12, 2007 at 01:16 AM MDT #

Darren, Good suggestion. I'll see what I can do.

Posted by Joe Sciallo on June 12, 2007 at 01:17 AM MDT #

Post a Comment:
  • HTML Syntax: NOT allowed
About

Reporting about Unified Communications Suite Documentation, including news, Comms 101, documentation updates, and tips and tricks.

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
   
       
Today