Communications Suite: Just the FAQ's, Ma'am
By joesciallo on Jun 11, 2007
I'm currently participating in a pilot project that I think will be a very cool addition to the Communications Suite knowledge base: a Sun-sponsored wiki that I'm using to create a Communications Suite FAQ, which will be able to be edited by you, the Comms Community.
Plan of record is to use the wiki internally for a few weeks then turn it loose for viewing externally. After a while at the view-only stage, we'll open it up for community participation. Looks like you'll need an SDN login/pwd to participate.
Right now, I'm organizing the FAQ by product (Messaging Server, Calendar Server, Instant Messaging, and so forth). Each product link takes you to the FAQ for that product, which is then organized by technology life-cycle, along the same lines as the Tasks tab on the Communications Suite BigAdmin Hub, for example:
- Evaluating Messaging Server
- Planning Your Messaging Server Deployment
- Installing Messaging Server
- Customizing Messaging Server
- Managing Messaging Server
- Upgrading Messaging Server
- Troubleshooting Messaging Server
Additionally, I'm adding a section called "Customer Supplied Solutions" for that type of Q/A where someone asks of the community, how have you implemented X, or what type of server have you used for Y.
Stay tuned for details.