Friday Jan 08, 2010

Dealing with Communications Suite 7 & 32-bit Anti-Spam and Virus Plug-ins

Read about your options in dealing with 32-bit AS/AV plug-ins and Communications Suite 7, which is now a native 64-bit application:

Communications Suite 7 32-bit Anti-Spam and Virus Plug-ins

Thursday Nov 19, 2009

Install the Stack: Communications Suite 7 Single Host Deployment Example

We've updated the Single Host Deployment Example for Communications Suite 7. This example describes how to install the entire Sun Java Communications Suite 7 software "stack" on one computer for a functioning deployment. This document is intended for any evaluator, system administrator, or installation technician who wants to install and evaluate the services delivered by these components.

This example describes how to install and configure the following components:

  • Sun Java System Messaging Server 7 Update 3
  • Sun Java System Calendar Server 6.3
  • Sun Java System Calendar Server 7
  • Sun Java System Instant Messaging 8 Update 2
  • Sun Java System Directory Server 6.3.1
  • GlassFish Enterprise Server 2.1 Patch 2 with HADB support
  • Delegated Administrator 7
  • Sun Convergence 1 Update 3
  • Sun Java Indexing and Search Service 1
Give the example a whirl.

Friday Nov 13, 2009

Convergence and Mail Quota

Good summary here for Convergence and setting mail quotas.

Picking daBrain's Brain: Comms 7 Installation on RHEL5

daBrain is up to it again, this time detailing his installation of the complete Communications Suite 7 on Red Hat Enterprise Linux 5.

Have a read, it's an enlightening experience.

Friday Oct 09, 2009

Sun Convergence: Viewing and Searching Attachments

Hat Tip Bill A.

Attachment View in Convergence

This is very cool. Click for larger image The new update to Sun Convergence, Convergence 1 Update 3 (shipping as part of Communications Suite 7), in conjunction with our new Indexing and Search Service 1 product, presents users with a grid of attachments in their email. (Click image at left for larger view.) In a nutshell, here's how all this functionality comes together:

- The ISS server "collects" all the attachments across all a user's email.
- The Convergence client displays a new virtual folder, “Attachments," in the folder tree for this collection.
- Convergence presents the attachments in three views. (This image shows the grid view.)
- Users can search the attachment list by filtering mechanisms (see below).
- Operations for viewing the message the attachment belongs to and creating a message with a selected attachment are available.
- Note: If ISS is not deployed, this feature is not presented.

Filter View of Attachments in Convergence

Click for larger image Here's a view of the Convergence Filter Attachments (click image at right for larger view). You can filter your search based on the sender of the attachment, a date range when you received the attachment, or the type of file that you are searching. This image is showing how to filter by sender.

In the filtered view, you still have the capability for viewing the message the attachment belongs to and creating a message with a selected attachment.

Film Strip View of Attachments in Convergence

Click for larger image As the image to the left shows (click for larger view), you can also view attachments in film strip mode. The film strip is displayed on right-hand side, you can arrow or mouse down, select one by one, and the selection is displayed in the middle of the Convergence UI.

Convergence also supplies a slideshow view, which takes over the entire browser. Controls are displayed at the bottom for navigating through attachments left and right, as well viewing them on a timed basis (that is, using a timer to view them).

Searching Attachments By Using ISS

When you do a search from the attachments grid, one choice is to search by body. By using ISS, you get to have a fast body search, which is more than just a body search, your attachments are searched as well. And if you're like me, I have tons of attachments in email that I'm constantly looking for. Attachments can be in a variety of formats such as PDF; Microsoft Word, Excel, PowerPoint, and Visio; StarOffice/Open Office; HTML; and more.

Monday Oct 05, 2009

Communications Suite: Hooking Up Comms & Apple

Did you know that you can use your Apple iPhone and iPod touch to work with Communications Suite products, including syncing your email, calendar, and contacts?

The two ways to connect your Apple iPhone and iPod touch to access Communications Suite 6 services (including Messaging Server 7 and Calendar Server 6.3) are by using:

  1. Native Apple applications
  2. NotifyLink Gateway

Each solution has pros and cons, as this article describes.

Accessing Calendar Server. Starting with Calendar 7, you can use Apple's CalDAV client, as long as you are using OS 3.0. See Configuring CalDAV Clients for Calendar Server 7. If you are not using OS 3.0, you can use a CalDAV client on a personal computer to access the CalDAV server, download data to the personal computer, then connect your iPhone to the personal computer and sync it through iTunes.


Friday Oct 02, 2009

Sun Java Indexing and Search Service: Time to Have the Talk

Hat Tip Jeff A.

Looking to get the most out of your email inbox? Then you'll want to have at look at Sun Java Indexing and Search Service 1, shipping as part of the newly released Sun Java Communications Suite 7.

The Email Inbox, Your De Facto Database: So Search Is Your De Facto Navigation

Companies and enterprises all over know the hard facts: their data sets are growing at an exponential rate. Thus, one of their most important business needs is finding data. Enter Search as the de facto method of navigating large amounts of data. And with email becoming personal data stores for all kinds of info--text, video, spreadsheets, presentations--searching inboxes becomes an all important activity. Search makes navigation easier. Saved searches can become virtual folders. And with Indexing and Search Service, you make all of that data available and accessible that right now, is either stuffed away in one of hundreds of folders or attached to an email and so not able to participate in searches.

Architecture Overview


ISS Key Capabilities

  • Open search interface
    • Standards-based RESTful web service supporting JSON; search feeds available via RSS/ATOM
    • You are not limited to the client connections supported out-of-the-box
  • Real-time indexing of content
    • Sun Java System Messaging Server generates events that trigger updates of ISS indexes
  • Built for both vertical and horizontal scalability
  • Supports a variety of data types out of the box, including OpenOffice, MS Office, PDF, JPEG, HTML, XML, plain text, vCard
  • Attachment thumbnail images generated and can be returned in search results.

 ISS Benefits

  • Multi-folder search is fast
  • Integration with Sun Java System Messaging Server means faster search without any change in user behavior
  • Expensive body search operations are offloaded from the messaging server
  • Context-aware search means that the content is searched, not the markup
  • Great variety of search facilities: fuzzy, near, and wildcard searches, search by attachment type.

What Clients Can You Use?

  • Convergence 1 Update 3
    • Integrated with attachment view
  • IMAP Server
    • Sophisticated searches that are completed very quickly
    • Search inside attachments, search based on date or sender, and so on
  • Arbitrary client
    • Consumes RESTful web services

For More Information

See the Indexing and Search Service Documentation.

Wednesday Sep 30, 2009

Communications Suite 7: Installation Tips

Hat Tip David L.

I attended a webinar today on the Communications Suite 7 installer. Passing along some notes.

Installation Is a Two-Step Process

Remember that in the Comms world, "installation" consists of installing the software bits and then configuring them. The Communications Suite installer only lays down the software bits. It does not configure them. Each individual Communications Suite component product has its own configurator that you then run. We wanted to separate these two steps for robustness, as configuration is where the majority of the work actually occurs in a Comms installation.

32-Bit Versus 64-Bit

In Communications Suite 7 and going forward, Messaging Server on Solaris (SPARC and x86) is only available in 64-bit. Messaging Server is only in 32-bit for Red Hat Linux (no 64-bit support yet, this is forthcoming, but no timeframe). Also, Messaging Server has dropped support for Solaris OS 9, Solaris OS 10 32-bit, and Red Hat Linux 3.

Installation for Power Users

Power users: You can use --OSversionOverride switch to install some Communications Suite component products on Solaris OS 9 or other dropped platforms. See http://wikis.sun.com/display/CommSuite7/commpkg+-+General+Syntax+and+Commands for more information. Note that you will only see the products that are runable on that OS platform. For example, you wouldn't see Indexing and Search Service 1 nor Calendar Server 7 on Red Hat Linux 4 32-bit, because those two new component products are not officially supported on that platform. On Solaris OS 9 SPARC, the Communications Suite installer would not show you you Messaging Server 7 Update 3. And so on.

Where's Communications Express 6.3?

Going forward, Communications Express is deprecated in favor of Convergence, so you will not see it in the Communications Suite 7 installer. Communications Express is still supported. If you are looking to install Communications Express now, I guess you'd need to get the Communications Suite 6 Update 2 bits.

New Component Products

Brand new in this release: Calendar Server 7 (our CalDAV product), and Indexing and Search Service 1 (gives you the ability to index and then search your email attachments). Note that you'll continue to see Calendar Server 6.3 in the Communications Suite 7 installer, as Calendar Server 7 is not yet supported by Convergence. Also of interest. You can have a coexistent deployment of Calendar Server 7 and Calendar  6.3. See http://wikis.sun.com/display/CommSuite/Creating+a+Calendar+Server+6+and+Calendar+Server+7+Coexistent+Deployment for more information.

Calendar Server 7 uses MySQL as its backend, and the Communications Suite installer treats it as a shared component. The CI checks if there is an existing MySQL version but will not upgrade or uninstall MySQL. If that's your case, you'll need to refer to the MySQL docs on how to upgrade or uninstall.

Installing Just a Calendar Server 7 Back End

It's a bit tricky, but doable: See http://wikis.sun.com/display/CommSuite7/Communications+Suite+7+Installation+Scenario+-+Calendar+Server+7 for more information. Basically, you preface the Calendar Server 7 component with a tilde (~) to just install its dependent component products, which in this case is just MySQL.

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Reporting about Unified Communications Suite Documentation, including news, Comms 101, documentation updates, and tips and tricks.

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