Wednesday Oct 31, 2012

Webinar: Meeting Customer Expectations in the New Age of Retail

Webcast Date: Thursday, November 8, 2012
Time: 10am PT/ 1pm ET


The retail market has expanded into the online, mobile, and social worlds. But the key to success hasn’t changed since the days of traditional, brick-and-mortar business. It’s still about service. A successful retailer today in omni-channel customer engagement must be able to deliver quality service that meets customer expectations.

For many retailers, Oracle Web commerce applications help them achieve that success, allowing them to market, interact, and transact across multiple channels in a predictable, consistent, and personalized manner. Join us for this Webcast, and learn what Oracle applications can do for your business.

In this session, we will discuss:
  • The significance and dimensions of modern omni-channel customer experience
  • The Oracle Commerce platform
  • Real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems
Register today

Speakers:

Sanjeev Sharma
Principal Product Director, Oracle Exalogic,
Oracle



Kelly Goetsch
Senior Principal Product Manager, Oracle Commerce,
Oracle



Dan Conway
Senior Product Manager, Oracle Retail,
Oracle



Monday Oct 15, 2012

2012 Oracle Fusion Middleware Innovation Awards for Oracle Exalogic

Companies from around the world were honored for their innovative solutions using Oracle Fusion Middleware. This year’s 27 award winners, representing 11 countries and a wide span of industries, wowed the judges with a range of projects across eight product categories. 4 awards were given out to customers who demonstrated innovative application of Oracle Exalogic for their mission-critical applications.

Below is an overview of the 4 businesses that won the Oracle Fusion Middleware Innovation Award for Oracle Exalogic this year.

Company: Netshoes
About: Leading online retailer of sporting goods in Latin America.
Challenges:

  • Rapid business growth resulted in frequent outages and poor response-time of online store-front
  • Conventional ad-hoc approach to horizontal scaling resulted in high CAPEX and OPEX
  • Poor performance and unavailability of online store-front resulted in revenue loss from purchase abandonment

Solution:
Consolidated ATG Commerce and Oracle WebLogic running on Oracle Exalogic.
Business Impact:
Reduced abandonment rates resulting in a two-digit increase in online conversion rates translating directly into revenue up-lift

Company: Claro
About: Leading communications services provider in Latin America.
Challenges:

  • Support business growth over the next 3  - 5 years while maximizing re-use of existing middleware and application investments with minimal effort and risk

Solution:
Consolidated Oracle Fusion Middleware components (Oracle WebLogic, Oracle SOA Suite, Oracle Tuxedo) and JAVA applications onto Oracle Exalogic and Oracle Exadata.
Business Impact:
Improved partner SLA’s 7x while improving throughput 5X and response-time 35x for  JAVA applications

Company: UL
About: Leading safety testing and certification organization in the world.
Challenges:

  • Transition from being a non-profit to a profit oriented enterprise and grow from a $1B to $5B in annual revenues in the next 5 years
  • Undertake a massive business transformation by aligning change strategy with execution

Solution:
Consolidated Oracle Applications (E-Business Suite, Siebel, BI, Hyperion) and Oracle Fusion Middleware (AIA, SOA Suite) on Oracle Exalogic and Oracle Exadata
Business Impact:
Reduced financial and operating risk in re-architecting IT services to support new business capabilities supporting 87,000 manufacturers

Company: Ingersoll Rand
About: Leading manufacturer of industrial, climate, residential and security solutions.
Challenges:

  • Business continuity risks due to complexity in enforcing consistent operational and financial controls;
  • Re-active business decisions reduced ability to offer differentiation and compete

Solution:
Consolidated Oracle E-business Suite on Oracle Exalogic and Oracle Exadata
Business Impact:
Service differentiation with faster order provisioning and a shorter lead-to-cash cycle translating into higher customer satisfaction and quicker cash-conversion

Check out the winners of the Oracle Fusion Middleware Innovation awards in other categories here.

Tuesday Sep 25, 2012

Supercharging the Performance of Your Front-Office Applications @ OOW'12


You can increase customer satisfaction, brand equity, and ultimately top-line revenue by deploying  Oracle ATG Web Commerce, Oracle WebCenter Sites, Oracle Endeca applications, Oracle’s  Siebel applications, and other front-office applications on Oracle Exalogic, Oracle’s combination  of hardware and software for applications and middleware.

Join me (Sanjeev Sharma) and my colleague, Kelly Goetsch, at the following conference session at Oracle Open World to find out how Customer Experience can be transformed with Oracle Exalogic:

Session:  CON9421 - Supercharging the Performance of Your Front-Office Applications with Oracle Exalogic
Date: Wednesday, 3 Oct, 2012
Time: 10:15 am - 11:15 am (PST)
Venue: Moscone South (309)

Monday Sep 24, 2012

NINTENDO, CLARO and ALLEGIS GROUP @ Oracle Open World 2012 Conference Session (CON9418): The Business Case for Oracle Exalogic: A Customer Perspective

 Are you looking to deliver breakthrough performance for packaged and custom  applications? For many front-office applications such as Oracle WebCenter Sites, Oracle Transportation Management, and Oracle’s ATG and Siebel product families,  improved  performance leads directly to greater revenue or cost savings from the business - a  compelling  proposition. For back-office applications, improved performance has tangible benefits  in terms of  footprint reductions. For all applications, Oracle Exalogic and Oracle Exadata provide an engineered solution that provides shorter time to value and lower operational costs.

[Excerpt from Mohamad Afshar's Blog]

The customers presenting include:

1. Claro is part of America Movil with some 313 million subscribers. When Claro talk about growth they mean 100% increase in transactions a year, or more! Sandro Trindade Araújo will talk through how Claro moved to Exalogic for their Value Added Services Application and achieved a 3 month ROI!

2. Allegis is a staffing company and as staffing companies do, tends to run very large payrolls, getting ever bigger! Guy Myers will talk through how Allegis is managing the problem of keeping ever tighter processing windows with Exalogic.

3. Nintendo, well not much really to say, Wii! Dave Tempero, Chief Architect at Nintendo will talk through what they are getting up to with Exalogic and Exadata as part of a new project. Although he may not share anything more than the project being new, he will share some perspectives on why it makes sense to deploy new projects running Oracle and ISV applications on Exalogic.

4. Cognizant's growth has been nothing short of astronomical. With growth come challenges related to ensuring adequate training for employees. In this session Aaron De Los Reyes will talk through how Cognizant deployed Exalogic for their E-learning application running internally. Some of the headlines include getting rid of 70 P-series servers with 1 Exalogic one, a 90% reduction in trouble tickets and 8x increase in capacity for compute node / server and a 4x improvement in response times for end users

Hear senior business leaders from Nintendo, Claro and Allegis Group discuss how the business value of  leveraging Oracle Exalogic at the following conference session at Oracle Open World 2012:

Session:  CON9418 - The Business Case for Oracle Exalogic: A Customer Perspective
Date: Monday, 1 Oct, 2012
Time: 1:45 pm - 2:45 pm (PST)
Venue: Moscone South (306)

Saturday Sep 22, 2012

BOEING, EA and UNDERWRITER LABS @ Oracle Open World 2012 General Session (GEN9504): Innovation Platform for Oracle Apps, including Oracle Fusion Applications

 What does it take to deliver social, mobile, cloud and business analytic      capabilities? Oracle Fusion Middleware is the leading innovation platform for today’s new    business  applications and the building-block of Oracle Fusion Applications.  Join Amit Zavery,  Vice President of Fusion Middleware Product Management discuss Oracle Fusion  Applications’ architecture and the strategy roadmap for Oracle Fusion Middleware.

Underwriter Laboratories is the world’s leading provider of product safety and certification testing services.  To support its business growth from $1B to $5B in the next 5 years Underwriter Laboratories is undergoing a major business transformation. Underpinning Underwriter Laboratories's growth plans and associated business transformation is a major Datacenter Modernization effort to consolidate its existing Oracle Applications (E-Business Suite, Siebel CRM, BI etc.) and middleware components (Oracle SOA Suite, Oracle AIA etc.) on a standardized application platform. Underwriter Labs has identified Oracle Engineered Systems (Exalogic and Exadata) as the cornerstone of its Datacenter Modernization endeavor which will eventually support 10,000 employees, 87,000 manufactures and 600,000 catalog items. 

Hear senior business leaders from Boeing, Electronic Arts and Underwriters  Laboratories discuss how their organizations are leveraging Oracle Fusion Middleware and  Oracle Applications to improve productivity, lower IT costs and lay a  foundation for business  innovation at the following general session at Oracle Open World 2012:

Session:  GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Oracle Fusion Applications
Date: Monday, 1 Oct, 2012
Time: 10:45 am - 11:45 am (PST)
Venue: Moscone West (3002 / 3004)

Friday Sep 21, 2012

HYUNDAI @ Oracle Open World 2012 General Session (GEN9449): Engineered Systems - From Vision to Game-Changing Results

 Why do data centers still demand an “assembly required” approach?
 This necessity  proves costly and complex, forces customers to deal with a wide range of vendors  for each  application, and fails to deliver performance optimization for application and data  workloads. 

Oracle believes that systems (just like automobiles) should be designed and engineered “at the  factory” with the goal of reducing customers’ costs and complexity and delivering extreme performance, reliability, availability, and simplicity with a higher degree of automation. 

Hyundai Motor Company was founded in 1967 and since then has become a global brand in the automotive industry. Hyundai Motor Company’s was looking for a solution to manage its intellectual capital by capturing and facilitating re-use of knowledge of its thousands of employees. To achieve this Hyundai Motor Company set out to build a centralized document management platform that will allow its 30,000 knowledge workers to collaborate by sharing documents in a secure manner, anytime, anywhere. Furthermore this new knowledge management platform would bring about significant improvements in employee productivity. 

Hear senior business leaders from Hyundai speak about the role and benefits of running their knowledge management platform on the Oracle family of engineered systems at the following general session at Oracle Open World 2012:

Session: GEN9499 - General Session: Engineered Systems—From Vision to Game-Changing Results
Date: Monday, 1 Oct, 2012
Time: 1:45 pm - 2:45 pm (PST)
Venue: Moscone West (2002 / 2004)

Thursday May 24, 2012

Performance - What? How? Why?

 A series of blogs posts offering a conceptual perspective of Performance by answering What?, How? and Why?

  • Performance has been the lingua franca for IT vendors for some decades now. When asked about the merit of a product be it hardware, software or even a framework, the instinctive response of vendors is to proclaim superiority of their product in terms of  Performance - "5x Performance Gains", "micro latency", "2ms response time", "10 million transactions/sec", etc., and more, the list is endless. With due respect to the R&D efforts behind developing exceptional software and hardware products, i find it bewildering and beguiling when sales, marketing (and sometimes technical people) draw a simplistic connection between Performance and business value. For instance, how do you connect the dots when someone says "5X performance improvement in XYZ leads to faster time-to-market"? Surely there must be a connection but i find the leap of imagination delusional. 
The graphic below depicts the dimensions of Performance, underlying technological approaches to drive improvements in those dimensions and maps the technology capabilities to the notion of Capacity, Utilization and Efficiency embracing the Queuing Theory perspective.

For the full post, Click here.

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