Thursday Jul 16, 2015

Updated Oracle Platinum Services Certified Configurations

Oracle Corporation
Updated Oracle Platinum Services Certified Configurations
SysAdmin


Effective July 15, 2015, Oracle Platinum Services is now available with an updated combination of certified components based on Oracle engineered systems: Oracle Exadata Database Machine, Oracle Exalogic, Oracle Zero Data Loss Recovery Appliance, and Oracle SuperCluster systems. The Certified Platinum Configuration matrix has been revised, and now includes the following key updates:
  • Addition of the Zero Data Loss Recovery Appliance
  • Addition of the 11.2 Solaris software for SuperCluster
  • Revisions to Exadata storage software versions (OS,DB, Programs)

Oracle Exadata Partners:
Review the updated list of qualifying Certified Platinum Configurations and make sure your customers are familiar with the industry-leading Oracle Platinum Services and how it allows them to achieve maximum performance while lowering total cost of ownership.

Additional Information:
For more information, visit the Oracle Platinum Services web page where you will find information such as customer collateral, FAQ’s, certified configurations, technical support policies, customer references, links to related services and more.

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Monday May 04, 2015

Updated Oracle Platinum Services Certified Configurations - Virtual Deployments Supported

Effective April 28, 2015, 2015, Oracle Platinum Services is now available with an updated combination of certified components based on Oracle engineered systems: Oracle Exadata Database Machine, Oracle Exalogic, and Oracle SuperCluster systems. The Oracle Platinum Services certified configuration matrix has been revised, and now includes the following key updates:
  • Addition of the X5-2 Oracle Exalogic system
  • Inclusion of the Oracle Exadata X5-2 virtual deployments
  • Revisions to various software component versions (OS,DB, Programs)
In addition, the Remote Patching Deployment Scope Document has been revised, and now includes the following key updates:
  • Clarifications and inclusion of patching scope for virtual deployments

Monday Feb 23, 2015

Updated Oracle Platinum Services Certified Configurations

Effective February 20, 2015, Oracle Platinum Services is now available with an updated combination of certified components based on Oracle engineered systems: Oracle Exadata Database Machine, Oracle Exalogic, and Oracle SuperCluster systems. The Oracle Platinum Services certified configuration matrix has been revised, and now includes the following key updates:
  • Revisions to Oracle Exadata Storage Server to include 12.1.2.1.0
  • Addition of the X5-2 Oracle Exadata system for non-virtual deployments*
  • Revisions to Exalogic Elastic Cloud Software versions
  • Revisions to Oracle Exadata Operating System patch levels to clarify version is determined by Exadata Storage Server version

Review the updated list of qualifying certified configurations, and make sure your customers are familiar with the industry-leading Oracle Platinum Services and how it allows them to achieve maximum performance while lowering total cost of ownership.

For more information, visit the Oracle Platinum Services web page where you will find information such as customer collateral, FAQ?s, certified configurations, technical support policies, customer references, links to related services and more.

Monday Oct 20, 2014

Platinum Services Available Under Extended Support


Effective October 13, 2014, Platinum Services is available under Extended Support for software and operating system releases that are within Extended Support and qualify as a Certified Platinum Configuration. The Oracle Software Technical Support Policies and Oracle Hardware and Systems Technical Support Policies have been revised to include Platinum Services as a component of Extended Support.

Additional Information:
For more information, visit the Oracle Platinum Services web page where you will find information such as customer collateral, FAQ’s, certified configurations, technical support policies, customer references, links to related services, and more. 

Tuesday Oct 07, 2014

Update: Certified Platinum Configuration matrix

Certified Platinum Configuration matrix was updated effective October 1, 2014 ( now includes SuperCluster M6-32)

Monday Jun 30, 2014

IDC on support-related benefits of integrated infrastructure

Learn what IDC has to say about the significant support-related benefits of integrated infrastructure and platforms and important support considerations for optimizing ongoing IT operations.

Monday Jun 09, 2014

Updated Oracle Platinum Services Certified Configurations

Effective May 22, 2014, Oracle Platinum Services is now available with an updated combination of certified components based on Oracle engineered systems: Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster systems. The Certified Platinum Configuration matrix has been revised, and now includes the following key updates:

  • Revisions to Oracle Database Patch Levels to include 12.1.0.1
  • Addition of the X4-2 Oracle Exalogic system
  • Removal of the virtualization column as the versions are not optional and are based on inclusion in integrated software
  • Revisions to Oracle Exalogic Elastic Cloud Software to clarify patch level requirements for virtual and non-virtual environments
For more information, visit the Oracle Platinum Services web page where you will find information such as customer collateral, FAQ's, certified configurations, technical support policies, customer references, links to related services and more.

Thursday Jan 30, 2014

Updated Oracle Platinum Services Certified Configurations

Oracle Platinum Services is now available with an updated combination of certified components based on Oracle engineered systems: Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SuperCluster systems. The Oracle Platinum Services certified configuration matrix has been revised, and now includes the following key updates:
  • Addition of the X4-2 Exadata
  • Note on new 11.2.0.4 patch frequency requirements

Review the updated list of qualifying certified configurations, and make sure your customers are familiar with the industry-leading Oracle Platinum Services and how it allows them to achieve maximum performance while lowering total cost of ownership.

For more information, visit the Oracle Platinum Services web page where you will find information such as customer collateral, FAQ’s, certified configurations, technical support policies, customer references, links to related services and more.

Monday Dec 09, 2013

New Exadata Public References

  • Federal Taxation Service of Russia Ensures 30% Tax Revenue Increase, Cuts Storage Costs 10x, and Centralizes Data Access. Read the story
  • Higher Colleges of Technology - “For HCT, Oracle Exadata is delivering superb performance and has accelerated our end-of-semester processes by an average 75%, and it delivered an immediate return on investment by fully leveraging our new and existing resources.” — Sanjeev Ananth, Chief Technology Officer, Higher Colleges of Technology. Read the story. 
  • IDDEEA Gains a 50x Faster Response for Processing Bosnia and Herzegovina Citizen ID Cards—with 400% More Storage and Tripled Processing Power. Read full story
  • Swiss Re Sees Threefold Increase in Performance Using Optimized System on Ready-to-Run Hardware, Deployed in Record Time. Read the story 
  • Pak Telecom Mobile Saves More Than US$2 Million While Improving the Customer Experience and Its Competitive Edge with Exadata. Read the story 

Tuesday Aug 06, 2013

Accenture on the Strategic Value of Oracle Platinum Services

Julian Dontcheff, Global Database Lead at Accenture, discusses why Oracle Engineered Systems and Oracle Platinum Services are strategic to Accenture and the partnership, how Accenture is advising customers to improve operational efficiency and reduce cost with Oracle Platinum Services, and some of the tangible benefits that customers are achieving. Watch the video: full length | short clip 

Tuesday Jan 29, 2013

Exalogic X3-2 Now Certified for Oracle Platinum Services

  • In addition to Exadata and Supercluster, Oracle Platinum Services, is now available for Exalogic X3-2. Oracle Platinum Services represents a new model in IT support that provides remote fault monitoring, industry-leading response times and patch deployment services for qualified Oracle Premier Support customers – at no additional cost. These services provide a unique opportunity to differentiate Oracle in discussions with customers and now the Exalogic X3-2 is certified for Platinum coverage.

Learn More

With Oracle Platinum Services, customers spend less time supporting their systems and more time supporting their business. Learn more by exploring these links:

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