By Sylvie MacKenzie, PMP on May 09, 2013
Wayne Caccamo, Sr Director, Product Marketing, Oracle
In a previous post we introduced the the Resource Management Maturity
Model (RMMM) which is described in a white paper which you can download here.
We defined the purpose of the RMMM as a tool that enables organizations
to define and execute an effective resource management strategy. Here
we describe four potential high-level benefits of adopting the RMMM as
an Enterprise PPM (EPPM) best-practice tool.
1. Common Language
The RMMM provides resource managers, portfolio managers and business executives in project-intensive organizations with a framework and common language for communicating about resource management objectives, issues and outcomes. Terms like resource utilization and capacity, for example, mean different things to different stakeholders. For example, some people include or exclude non-project work in their working definitions of utilization. Total capacity may include vacation time and holidays. The RMMM doesn't prescribe the "right" terms to institutionalize and the "right" definition for those terms. But, it does raise awareness about the need to create a standardized language and the challenges associated with accomplishing this.
The RMMM deliver a roadmap and a guide for stakeholders that helps them characterize their current level of maturity and determine the optimal, aspirational level of maturity. In other words, it's hard to plot a course to where you want to go without firmly understanding where you stand.
The RMMM attempts to expose clearly the implications and consequences of aspiring to or operating at a particular level of resource management maturity in areas like data gathering and reporting requirements, software technology selection, governance infrastructure, and resulting business benefits. Too many organizations charge off with a software technology strategy, for example, without understanding the process and governance implications or vice versa.
4. Software Selection
One fall out of the RMMM, as eluded to above, is that it can prepare stakeholders to make better assessments of PPM software options for resource management and choose the solution that is best suited to meet current and projected needs. Many PPM software applications are geared for environments which assume a very high-level of process sophistication and burden users with resource-related data input requirements. Other solutions operate at a higher-level only while still others can provide a growth path from a low-level of maturity to a very high level. The key is to find a solution that let's you bite off only what you can chew at any given point in your resource management maturation journey.