INSO Increases Healthcare Support Service Quality and Efficiency at San Giuseppe Hospital with AutoVue 2D Professional
By Celine Beck-Oracle on Aug 05, 2015
INSO sistemi per le infrastrutture sociali S.p.A. is a
leading international general contractor that provides engineering,
construction, and related services to the healthcare, manufacturing, and
service sectors. The organization delivers complex projects—such as hospitals
or industrial and commercial buildings—from planning through construction and
Having contributed significantly to the Italian healthcare network for more than 20 years, INSO was contracted to extend and restructure San Giuseppe Hospital in Empoli, a project that encompassed 42,000 square meters of building space and included the addition of 398 new hospital beds, medical equipment and furniture, as well as a sterilization station. In addition, INSO manages all maintenance, cleaning and laundry services, and catering, for San Giuseppe Hospital in Empoli, both with in-group resources as well as in partnership with external providers – such as Blue System Srl.
INSO wanted to ensure high quality hospital support services in the San Giuse Hospital of Empoli to reduce their impact on the hospital’s core business—patient care. With this in mind, they integrated Oracle’s AutoVue 2D Professional with Oracle WebCenter Portal, creating an easy-to-navigate 2D map of the entire hospital, where users can drill down into each ward to determine status of various supplies—such as fresh laundry and sterile gloves—and ensure timely replacements. Through the combined usage of Oracle’s Webcenter Portal and AutoVue, they managed to reduce the number of service requests from San Giuseppe Hospital staff—such as hospital laundry and catering services—by 40% by clarifying questions upfront with Oracle AutoVue 2D Professional ability to capture audit trail of decisions, changes, and approvals for compliance.
Click here to read more about INSO’s success story.