By Graham McKendry on Jan 06, 2012
I’ve seen a few questions in recent months regarding the various status codes that Oracle uses to indicate the current status of bugs logged in the My Oracle Support (MOS) system. The status code of a given bug can be seen by opening the bug report in MOS and looking for the ‘Status’ field (which is at the top-left of the report):
Yes, there are a LOT of bug status codes used at Oracle (more than 50 of them), and different product groups at Oracle may use the codes in slightly different ways.
The good news is that the AutoVue group uses a relatively small subset of these status codes, and for the most part uses them in the same way as other Oracle groups. Our Support team outlines this – including details of our one “special-use” status code (status 16) – in the following KM Note:
Note 790873.1 - Oracle Bug Status Codes for AutoVue Product Family
For those of you tracking the status of any bugs for your AutoVue/VueLink/DPS products, make sure to read through the KM Note so that you’re familiar with the status code flow and can easily tell where a particular bug is in its fix lifecycle.