Troubleshooting printing-related issues with AutoVue

Not long ago I posted an article related to troubleshooting connection issues with AutoVue Client/Server Deployment. Following on that theme - since the majority of my posts originate from our Customer Support team - I wanted to highlight a different troubleshooting guide that was recently published in the My Oracle Support portal:

Note 1621489.1 - AutoVue Printing Troubleshooting Guide

This knowledge base document is as the title states - a troubleshooting guide for different types of printing issues that may be encountered on rare occasions with AutoVue (primarily related to the printed output not appearing as the user expects). Printing is impacted by many factors (print drivers, user-defined settings, input document, Java version, etc), and the troubleshooting guide provides a consistent approach for narrowing the scope of the issue and gathering the necessary details and logs to resolve it.

Comments:

primarily related to the printed output not appearing as the user expects AutoVue resolve this thanks for sharing that type of blog.

Posted by guest on July 02, 2014 at 08:13 AM EDT #

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The authors of this blog are members of the AutoVue Enterprise Visualization team at Oracle. The views expressed on this blog reflect those of the members and do not necessarily reflect the views of Oracle.

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