Capitalize on Information to Drive Process Innovation
By Thierry Bonfante on May 14, 2010
Although companies have invested huge amounts of time and money building enterprise platforms to run their business efficiently, what we see in asset and product intensive industries is that most organizations are running in two main silos: engineering and the back office.
One of the main reasons for that dichotomy (besides the highly specialized skills of engineering) is pure legacy from the software vendors who have historically focused on one of the two groups with none to very minimal reach to the other one. The highly specialized CAD vendors have developed very complex applications to serve the needs of the engineering population while enterprise vendors have focused on optimizing downstream processes such as finance, HR, sales and operations.
The challenge we hear when we talk to customers and prospects is that this lack of communication prevents a real optimization of the non engineering processes. The digital asset information which is the core IP of the enterprise is locked in engineering and the information cannot flow freely to other groups outside of engineering which are responsible to manufacture, sell, and generate legal documents, product documentation, maintenance instructions...
I was speaking to a customer recently who was expressing the frustration of his maintenance crews, sent on site to maintain complex and expensive assets with very limited reliable up to date information and forced to go back and forth until they could finally complete the work order successfully.
This lack of access to visual context prevents companies from achieving operational excellence and hinders decision making.
That critical business challenge is the core of Oracle AutoVue's product strategy. By combining AutoVue's unique ability to render any type of document with Oracle's experience in delivering enterprise infrastructure and applications, we deliver an Enterprise Visualization platform that bridges the two disconnected worlds. The information can flow throughout the asset lifecycle, from inception to retirement and users can capitalize on it to make better business decisions faster.
Going further than simply making a job more efficient, it actually creates a domino effect on the following jobs as users will be able to add comments, capture lessons learned, update the state of an asset and by doing so, are creating this invaluable collective intelligence that future users can harness.
Someone asked me recently how I would simply define AutoVue's role in this overall vision. I think the best answer is that AutoVue is an enabler. Everything is already here today: the applications, the infrastructure, the data, people's skills and creativity... but the overall system falls short when it comes time to leverage the core IP the company has spent so much time and money creating. AutoVue simply enables the system to deliver on its real potential...