Thursday Mar 27, 2014

Tip: Set JVM Heap Size with 32b and 64b JVMs

Hi all,

I wanted to share a tip I learned about the hard way recently.   If you are using AutoVue with large 3D models it is often valuable to increase the maximum heap size available to the AutoVue client. 

However, this can be unexpectedly tricky if you have both 32b and 64b Java virtual machines installed - the traditional way to do it is to select Java from the windows control panel and set the heap size there.   However if you have both 32b and 64b JVMs installed, that control panel will only give access to the 64b JVMs - you won't be able to change the 32b JVM settings there.

If you are running a browser that is 32b - you will need to change the 32b JVM settings - and the way to do this is slightly counter-intuitive. In the 64b java control panel accessed through the windows control panel, go to the Advanced tab, and scroll to the very bottom and turn on "Place Java icon in system tray".  
Screenshot - place java in system tray
Then start AutoVue the way you do normally.   You should see a Java icon appear in the windows sytem tray at the bottom of your screen. 

Screenshot - System Tray

Right click on that icon, and select  'Open Control Panel' - from here if you change the heap size parameters it will do it for the JVM that is actually running AutoVue.

Screenshot - Java Environment Settings

If you want to be completely sure whether you are setting the parameters for the 32b or 64b version - look at the "Path" field of the "Java Runtime Environment" settings - if you see "Program Files (x86)" then it is the 32b version.

Hope this helps!!

Thursday Mar 13, 2014

How-To: Searching for list of bug fixes in a given AutoVue version

I wanted to add to the couple different posts I submitted in the past on how to track and understand Bug reports in the My Oracle Support (MOS) portal. I've received the occasional question from customers and partners regarding where to find a list of bug fixes for a given version of AutoVue (e.g. in order to evaluate the potential advantages of upgrading, beyond the product enhancements outlined in the Release Notes hosted on the documentation website).

The easiest way to view the bug fixes for a given version of AutoVue is through the Advanced Search feature in the MOS portal, which allows you to search the Oracle BugDB based on the specific products and version number you're interested in. For example to search for the list of bugs fixed in AutoVue 20.2.2:

  1. Log into the MOS portal
  2. Click on 'Advanced Search' in the upper-right corner
  3. In the Advanced Search dialog, specify the following:
    • Source: Bug Database
    • Related to the Product: Add all 5 flavors of AutoVue (Oracle AutoVue Office, Oracle AutoVue 2D Professional, Oracle AutoVue 3D Professional Advanced, Oracle AutoVue EDA Professional, Oracle AutoVue Electro-Mechanical Professional)
    • Fixed in Version: 20.2.2
  4. Click on 'Search'

If needed you can further refine the search by keywords - e.g. if interested in fixes related to specific file formats, platforms, features, etc.

Also if you have questions regarding any of the bugs or enhancements listed as fixed/implemented in a given AutoVue version, feel free to post into the AutoVue Community and our team will be happy to follow up.

Wednesday Mar 12, 2014

Interactive troubleshooting using knowledge Assistants

Over the past couple years our Support organization has been publishing a number of new types of content in the My Oracle Support (MOS) knowledge base, beyond the standard/static how-to and problem-solution documents. More recently, we've been working on a new type of document - or more specifically a tool - called Assistants.

Assistants are interactive documents that guide the reader through a question tree towards known solutions for specific areas of troubleshooting. Oracle is in the process of creating Assistants across all of the product lines, and the first one we created for AutoVue is for a subject area dear to our hearts:

Assistant: Troubleshooting Connection Issues when Using AutoVue Client/Server Deployment (Doc ID 1615930.2)

Here's an example of a particular question tree, which in the case of this Assistant goes 2-3 layers deep before presenting known solutions on the right:

Make sure to check it out, share your feedback, and let us know (via comments in the document or through this blog) what other subject areas you'd like to see for new Assistants!

Monday Mar 03, 2014

AutoVue Enterprise Visualization at Oracle European Value Chain Summit 2014

Planning to attend Oracle European Value Chain Summit 2014, March 18 and 19 in Amsterdam? 

If so, be sure to check out these two must see sessions featuring AutoVue for Agile Visualization:

PLM for Industrial Manufacturing: Product News and Roadmap Agile e6 & AutoVue
In the presentation you will learn more about recent product releases of Agile e6 and AutoVue. New features and business benefits will be discussed. This presentation will also give you more insight to the upcoming releases and the overall roadmap.
Date: Wed. March 19, 2014
Time: 11:15 - 12:00

Streamline the Design and Manufacturing Process with Agile Visual Decision Making
 This session will focus on how companies can streamline and automate their PLM processes through the use of visual decision making. Design reviews, supplier collaboration, engineering change, new product introduction and quality processes can all be enhanced and simplified through the application of visual decision making. See firsthand process improvements that Agile customers have experienced globally, as well as, new techniques and capabilities to facilitate visual decision making.
Date: Wed. March 19, 2014
Time: 14:15 – 15:00

For more information on the Oracle European Value Chain summit: Click Here!



The authors of this blog are members of the AutoVue Enterprise Visualization team at Oracle. The views expressed on this blog reflect those of the members and do not necessarily reflect the views of Oracle.


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