Thursday Mar 27, 2014

Tip: Set JVM Heap Size with 32b and 64b JVMs

Hi all,

I wanted to share a tip I learned about the hard way recently.   If you are using AutoVue with large 3D models it is often valuable to increase the maximum heap size available to the AutoVue client. 

However, this can be unexpectedly tricky if you have both 32b and 64b Java virtual machines installed - the traditional way to do it is to select Java from the windows control panel and set the heap size there.   However if you have both 32b and 64b JVMs installed, that control panel will only give access to the 64b JVMs - you won't be able to change the 32b JVM settings there.

If you are running a browser that is 32b - you will need to change the 32b JVM settings - and the way to do this is slightly counter-intuitive. In the 64b java control panel accessed through the windows control panel, go to the Advanced tab, and scroll to the very bottom and turn on "Place Java icon in system tray".  
Screenshot - place java in system tray
Then start AutoVue the way you do normally.   You should see a Java icon appear in the windows sytem tray at the bottom of your screen. 

Screenshot - System Tray

Right click on that icon, and select  'Open Control Panel' - from here if you change the heap size parameters it will do it for the JVM that is actually running AutoVue.

Screenshot - Java Environment Settings

If you want to be completely sure whether you are setting the parameters for the 32b or 64b version - look at the "Path" field of the "Java Runtime Environment" settings - if you see "Program Files (x86)" then it is the 32b version.


Hope this helps!!

Thursday Mar 13, 2014

How-To: Searching for list of bug fixes in a given AutoVue version

I wanted to add to the couple different posts I submitted in the past on how to track and understand Bug reports in the My Oracle Support (MOS) portal. I've received the occasional question from customers and partners regarding where to find a list of bug fixes for a given version of AutoVue (e.g. in order to evaluate the potential advantages of upgrading, beyond the product enhancements outlined in the Release Notes hosted on the documentation website).

The easiest way to view the bug fixes for a given version of AutoVue is through the Advanced Search feature in the MOS portal, which allows you to search the Oracle BugDB based on the specific products and version number you're interested in. For example to search for the list of bugs fixed in AutoVue 20.2.2:

  1. Log into the MOS portal
  2. Click on 'Advanced Search' in the upper-right corner
  3. In the Advanced Search dialog, specify the following:
    • Source: Bug Database
    • Related to the Product: Add all 5 flavors of AutoVue (Oracle AutoVue Office, Oracle AutoVue 2D Professional, Oracle AutoVue 3D Professional Advanced, Oracle AutoVue EDA Professional, Oracle AutoVue Electro-Mechanical Professional)
    • Fixed in Version: 20.2.2
  4. Click on 'Search'

If needed you can further refine the search by keywords - e.g. if interested in fixes related to specific file formats, platforms, features, etc.

Also if you have questions regarding any of the bugs or enhancements listed as fixed/implemented in a given AutoVue version, feel free to post into the AutoVue Community and our team will be happy to follow up.

Wednesday Mar 12, 2014

Interactive troubleshooting using knowledge Assistants

Over the past couple years our Support organization has been publishing a number of new types of content in the My Oracle Support (MOS) knowledge base, beyond the standard/static how-to and problem-solution documents. More recently, we've been working on a new type of document - or more specifically a tool - called Assistants.

Assistants are interactive documents that guide the reader through a question tree towards known solutions for specific areas of troubleshooting. Oracle is in the process of creating Assistants across all of the product lines, and the first one we created for AutoVue is for a subject area dear to our hearts:

Assistant: Troubleshooting Connection Issues when Using AutoVue Client/Server Deployment (Doc ID 1615930.2)

Here's an example of a particular question tree, which in the case of this Assistant goes 2-3 layers deep before presenting known solutions on the right:

Make sure to check it out, share your feedback, and let us know (via comments in the document or through this blog) what other subject areas you'd like to see for new Assistants!

Monday Mar 03, 2014

AutoVue Enterprise Visualization at Oracle European Value Chain Summit 2014

Planning to attend Oracle European Value Chain Summit 2014, March 18 and 19 in Amsterdam? 

If so, be sure to check out these two must see sessions featuring AutoVue for Agile Visualization:

PLM for Industrial Manufacturing: Product News and Roadmap Agile e6 & AutoVue
In the presentation you will learn more about recent product releases of Agile e6 and AutoVue. New features and business benefits will be discussed. This presentation will also give you more insight to the upcoming releases and the overall roadmap.
Date: Wed. March 19, 2014
Time: 11:15 - 12:00

Streamline the Design and Manufacturing Process with Agile Visual Decision Making
 This session will focus on how companies can streamline and automate their PLM processes through the use of visual decision making. Design reviews, supplier collaboration, engineering change, new product introduction and quality processes can all be enhanced and simplified through the application of visual decision making. See firsthand process improvements that Agile customers have experienced globally, as well as, new techniques and capabilities to facilitate visual decision making.
Date: Wed. March 19, 2014
Time: 14:15 – 15:00

For more information on the Oracle European Value Chain summit: Click Here!

 

Monday Feb 24, 2014

AutoVue 20.2.2 now supports SolidWorks 2014 format

On the heels of my previous blog post announcing support for SolidEdge ST6 format in AutoVue 20.2.2, I’m pleased to announce that Oracle Dev today added support for SolidWorks 2014 format in AutoVue 20.2.2 (also via a generally-available patch). The patch is available for download through the My Oracle Support portal, and additional details are included in KM Note 1605858.1.

Tuesday Feb 11, 2014

AutoVue 20.2.2 now supports SolidEdge ST6 format

I’m pleased to announce that Oracle Dev recently added support for SolidEdge ST6 files in AutoVue 20.2.2, via a generally-available patch. The patch is available for download through the My Oracle Support portal, and additional details are included in KM Note 1605858.1.

AutoVue 20.2.2 for Agile installer re-released

Important update for customers using AutoVue for Agile (doesn't apply to non-Agile customers):

Due to a couple issues that were reported against the AutoVue 20.2.2 for Agile installer following its initial release on 31-Oct-2013, Oracle has fixed the two issues and re-released the installer on 7-Feb-2014 via the Oracle Software Delivery Cloud website (previously called "E-Delivery" ). One of the issues resulted in a “File not found” error when trying to open files from Agile into AutoVue, and the other issue resulted in an improper installation process on Windows 2008 64-bit servers.

The re-released installer not only fixes these issues, but also adds updated support for use of Java 7 on the AutoVue client-side. For more details regarding the fixed issues as well as the re-release, refer to KM Note 1622868.1.

Friday Jan 17, 2014

Java 7u51 and AutoVue

Hello all - As you may be aware, Java 7u51 was released earlier this week.  This release includes a lot of important security fixes for java - However these fixes do have some impact on users of the AutoVue client.

The first potential impact is that all applets (including the AutoVue client) must define a 'permissions' attribute in order for them to run.  We released a patch for all supported versions of AutoVue late last year that included this attribute.

The other issue is that 'LiveConnect', which is what allows Javascript to call Java code, is disabled in Java 7u51.  Most AutoVue integrations, including our integrations to Agile PLM, Web Center Content, and Documentum, make use of this mechanism to open files, start comparing files, and various other operations.  

Additionally, some older versions of Java, including Java 7u45, will disable LiveConnect once they 'notice' that Java 7u51 is available, so if a user is prompted to upgrade to Java 7u51 and refuses, LiveConnect will also be disabled.

To renable 'LiveConnect' in Java 7u51, the easiest approach is to make use of the 'Exception Site' configuration.  This configuration allows a user to indicate that a certain set of URLs are trusted - and any Java code provided from those URLs will have LiveConnect enabled.  

The 'Exception Site' list can be configured by an individual user by going into the Java control panel, but it is ultimately controlled by a text file stored inside the local Java deployment - so administrators can update the file centrally, and then push the file out to all members of an organization who need to use AutoVue.

We've published KM note 1615032.1 with more details on how to deal with these issues.

Tuesday Jan 14, 2014

Times and dates now confirmed for Enterprise Visualization Sessions at the Oracle Value Chain Summit, February 3-5, 2014

Attend Two Must See Visualization Sessions in the PLM and Cross-Value Chain Pillars

Streamline the Design and Manufacturing Process with Agile Visual Decision Making  
This session will focus on how companies can streamline and automate their PLM processes through the use of visual decision making.  Design reviews, supplier collaboration, engineering change, new product introduction and quality processes can all be enhanced and simplified through the application of visual decision making.  See firsthand process improvements that Agile customers have experienced globally, as well as, new techniques and capabilities to facilitate visual decision making.
Date:       Wed. February 5, 2014
Time:        1:25 pm – 2:20 pm                          
Customer Speaker: Matthew Cribb, Sr. Manager IT - Agile PLM, Qualcomm
Oracle Speakers: Lance Conard, ePLM Principal Sales Consultant
            Warren Baird Principal Product Manager, AutoVue 
  
Visual Information Navigator: Next Generation Interaction Paradigm  
  The business value of IT systems is essentially based on establishing, understanding and manipulating relationships between business objects. For over 30 years, this has meant screens showing tables, rows, & columns. The look & feel may have evolved over the years, but the same paradigm has remained. Is that still the best way to visualize and manipulate relationships? We believe there is a better paradigm that will radically improve the quality & “attractiveness” of the user interaction. Join us for an interactive session featuring Oracle’s new visualization & interaction paradigm called Visual Information Navigator, which is being deployed within Fusion Supply Chain Management Applications.
Date:             Wed. February 5, 2014
Time:            2:25 pm – 3:20 pm                           
Speakers: Thierry Bonfante Senior Director, AutoVue and Visualization Development
                 Rozita Naghshin Senior Principal Product Manager, Visual Information Navigator

Drop by the Enterprise Visualization / Visual Information Navigator (VIN) pod in the exhibit hall to  see live demos of AutoVue and VIN

See the Agenda for the Value Chain summit here

Friday Jan 03, 2014

Patches Available to Assist with Newer Java Releases

First off - best wishes to all of you for a very happy new years!

 To follow up on Graham's post yesterday, some of you may have noticed that after upgrading to Java 7u45 there is an additional warning indicating "This application will be blocked in a future Java security update because the JAR file manifest does not contain the Permissions attribute".   I wanted to point out that we expect that the next java security update will start to enforcing the blocking of applets without the Permissions attribute - this means that the out of the box version of the AutoVue client will stop running after this java update is applied.   We have created patches for all supported versions - the patches, along with some additional details, are listed in the KM note Graham mentions: - KM 1594439.1

Patches that install the updated client properly on Agile PLM systems are underway and will be available soon.

If you have already moved to Java 7 update 45, or plan to move to future updates or Java when they are available, we highly recommend that you install these patches ASAP.

Thursday Jan 02, 2014

Understanding the Impact of Newer Java Versions on AutoVue Client/Server Deployment

Keeping up with the latest Java Runtime Environment (JRE) updates is both a priority and a challenge for most organizations. Similarly, Oracle’s applications that leverage the JRE by way of client-side applets must also ensure these applications continue to work properly in light of the JRE updates.

For AutoVue – specifically AutoVue Client/Server Deployment in which the most common client implementation is a Java applet – certain JRE updates have notable impact. In these cases, all efforts are made to fully detail the impact through alerts in the My Oracle Support knowledge base. In addition, when necessary product patches will be provided by Oracle to address issues between the AutoVue client and the newer JRE versions.

The two most recent examples are detailed in the following knowledge base articles – recommended reading for all AutoVue Client/Server Deployment administrators:

  • KM Note 1553322.1 – Java SE 7u21 Changes to the Java Browser Plug-in Behavior, Getting Message: "Security Warning - Do you want to run this application?" When Using AutoVue Client/Server Deployment With Java–based Customizations
  • KM Note 1594439.1 – AutoVue Client Usage with Java 7u45

In addition to being posted as ‘Alerts’ in the knowledge base so that they show up directly on your My Oracle Support dashboard (if configured properly), these types of alerts are typically also posted through the Oracle Support team’s quarterly newsletter.

Thursday Nov 28, 2013

Save the date For AutoVue Enterprise Visualization at Oracle Value Chain Summit 2014

Planning to attend Oracle Value Chain Summit 2014 (February 3-5, 2014)?  If so, be sure to check out the various Enterprise Visualization activities that you can take advantage of while in San Jose.

Enterprise Visualization Sessions:

Qualcomm Streamlines its Design and Mfg Process with AutoVue/Agile Products

Visual Information Navigator: Next-Generation Interaction Paradigm

Other Activities:

 There will be an “Oracle’s AutoVue & Visual Information Navigator" pod in the exhibit hall

There will be an Enterprise Visualization Customer Advisory Board (by Invitation only) 

   Check back shortly for the dates and times of these and other activities

Wednesday Nov 13, 2013

How-To: AutoVue Bug Status Tracking & Email Notifications

I’ve posted a number of different Support process-related and tool-related blog entries over the past few years, and one common question I received back from various customers and partners is “How can I easily track AutoVue bugs & enhancements for status updates?”

The capability to track bug status through the My Oracle Support (MOS) portal has existed in different forms for a while, although hasn’t necessarily been easy to find without going through specific segments of the extensive MOS training. Recently, the instructions were consolidated into the following highly recommended knowledge base article:

KM Note 1298390.1 - How to Monitor a Bug from My Oracle Support

The note covers various capabilities, including:

  • How to add the new ‘Bug Tracker’ widget to your MOS dashboard
  • How to add and manage bugs within the Bug Tracker
and probably most interesting to MOS users...
  • How to enable email notifications for bug status updates

Make sure to pass this KM Note along to your MOS users in case they haven’t already configured this valuable feature.

Thursday Oct 31, 2013

AutoVue for Agile 20.2.2 Now Available!!

We are happy to announce that AutoVue for Agile 20.2.2 is now available via the Oracle Software Delivery Cloud.   AutoVue for Agile 20.2.2 is a minor release within the 20.2 product family that is specifically targeted for users of Agile PLM 9.

AutoVue 20.2.2 brings a number of improvements, including support for SolidWorks 2013, AutoCAD and Inventor 2014, SolidEdge ST5, and Cadence Allegro 16.6.   It also includes support for Adobe Illustrator CS4 and up.   Another improvement involves bringing our support for Oracle Linux and Java Virtual Machine versions in-line with Agile's support.

Please see our previous post (https://blogs.oracle.com/enterprisevisualization/entry/autovue_20_2_2_is) for more details on the specifics introduced in AutoVue 20.2.2.

Agile PLM 9.3.3 has also been released, which as part of its many improvements introduces support for associating AutoVue annotations with change request objects in Agile, and a preliminary solution using Augmented Business Visualization to allow the creation of change objects from within AutoVue.   Please see the Agile Transfer of Information sessions in the KM note 1589164.1 for more details.

We will provide additional posts over the next couple of weeks providing more details on these improvements.  Until then, if you have any questions, let us know in the comments! 


Friday Oct 18, 2013

Upcoming Webcast: Use Visual Decision Making To Boost the Pace of Product Innovation – October 24, 2013

See More, Do More

Use Visual Decision Making To Boost the Pace of Product Innovation

 

Join a Free Webcast hosted by Oracle, featuring QUALCOMM

Click here
to register for this webcast

 

Keeping innovation ahead of shrinking product lifecycles continues to be a challenge in today’s fast-paced business environment, but new visualization techniques in the product design and development process are helping businesses widen the gap further.  Innovative visualization methods, including Augmented Business Visualization, can be powerful differentiators for business leaders, especially when it comes to accelerating product cycles.

 

Don’t miss this opportunity to discover how visualization tied to PLM can help empower visual decision making and enhance productivity across your organization.  See more and do more with the power of Oracle.

Join solution experts from Oracle and special guest, Ravi Sankaran, Sr. Staff Systems Analyst, QUALCOMM to discuss how visual decision making can help efficiently ramp innovation efforts throughout the product lifecycle:

  • Advance collaboration with universal access across all document types with robust security measures in place
  • Synthesize product information quickly like cost, quality, compliance, etc. in a highly visual form from multiple sources in a single visual and actionable environment
  • Increase productivity by rendering documents in the appropriate context of specific business processes
  • Drive modern business transformation with new collaboration methods such as Augmented Business Visualization

.
Date: Thursday, October 24, 2013

Time: 10:00 a.m. PDT / 1:00 p.m. EDT

Click here to register for this FREE event

About

The authors of this blog are members of the AutoVue Enterprise Visualization team at Oracle. The views expressed on this blog reflect those of the members and do not necessarily reflect the views of Oracle.

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