Thursday Nov 26, 2015

Support for Creo Combined Views in AutoVue 21

Hi all,

I wanted to say a little bit about one of the new features in the recently released AutoVue 21: support for Creo's 'Combined Views' capability.  

Combined views are a pretty key feature when working with Model Based Designs (MBD) - you can see a bit of background on this here:  - when building an MBD in Creo, it is very common to add views that capture a particular aspect of the model that will be important for some aspect of the product's process - assembly, maintenance etc.  

The combined view feature in Creo allows you to create views that substantially filter down what is shown to the user - hiding parts that aren't relevant, hiding PMI information that isn't relevant, even doing a cut through the model to show exactly the part of the model that is relevant.

In previous releases of AutoVue, all that we supported was the camera viewpoint for these views - so you would see that entire model and all PMIs, but from the correct view port.   This makes it very hard to see what was intended by the designer.

In AutoVue 21, we support all of the aspects of the combined view, so you will see the model just as it was intended in Creo.

This will be very valuable for anyone working in a model based enterprise - but will also be useful for many other users of Creo.

Happy visualizing!

Wednesday Nov 11, 2015

AutoVue 21.0.0 is Now Available!

We are pleased to announce the availability of Oracle’s AutoVue Enterprise Visualization 21.0.0, a major release within the 21 product family, on the Oracle Software Delivery Cloud.

With this 21.0.0. release, Oracle delivers AutoVue’s next generation 3D visualization framework, providing best-in-class support for core 3D formats and boasting significant 3D performance and fidelity improvements.

AutoVue release 21.0.0 also includes view handling improvements specific to Model-Based Engineering and continues to deliver on usability enhancements

AutoVue release 21.0.0 includes the following new capabilities and improvements:

  •  New Format Support
    AutoVue 21.0.0 includes support for new versions of popular 3D and 2D CAD formats
    • SolidWorks 2015
    • Creo 3.0
    • Inventor 2015
    • AutoCAD 2015
    • Catia V5-6R2013 (R23) and V5-6R2014 (R24)
    • SolidEdge ST7
    • JT 10.0
    • Unigraphics NX 8.5, 9 and 10 (3D only)
    • AutoCAD 2015
  • Improved view handling for Model Based Enterprise (MBE):
    • Support for Combined Views (PMI visibility, cut views) in Creo
    • Improved support for Product and manufacturing information (PMI).

To learn more about AutoVue and MBE see our blog post “Model Based Enterprise - An Introduction

  • New Platform Support
    • Server: Oracle Linux server 7.X and up
    • Client: Windows 8.1+

Click here to read about the latest features and their corresponding benefits.
Click here to access the latest AutoVue Format Support Sheet.

Monday Nov 02, 2015

True Type Fonts (TTF) Not Found When Running AutoVue

In some situations it is possible that True Type Fonts (TTF) are not found by AutoVue when viewing files which contains those  particular type of fonts even if they are available and installed in the Windows fonts folder.The root cause of this issue is most likely caused by the fact the the TTF are not installed in your Windows machine using an administrator account and/or if running AutoVue server as a Windows service then it is also possible that this service is NOT running under a named user account. For more details about how make sure that AutoVue can detect and use the TTF please check Note 1609485.1

Friday Oct 23, 2015

Registration Opens for "OVCS 2.0" - The Modern Supply Chain Experience 2016

We are delighted to announce that registration is officially open for the next Oracle Value Chain Summit, this time with a new name and fresh look - the Modern Supply Chain Experience 2016!

The Modern Supply Chain Experience 2016 takes place January 25-27 at the San Jose Convention Center in San Jose, California. Enterprise Visualization and PLM is front and center this year, with a huge emphasis on the revolutionary new Oracle PLM Cloud offering including Innovation Management Cloud, Product Development Cloud, and Project Management Cloud. You will also find plenty of educational and thought-provoking content on AutoVue, Agile PLM, Agile PLM for Process, PLM Analytics, social development, mobile apps, Internet of Things, and Product MDM Cloud.

It’s all geared to helping companies transform their Product Value Chains to innovate, develop, and commercialize profitable products.

This has been, and continues to be, the #1 must-attend Oracle event of the year. Don’t miss it in 2016!

Learn more at

Monday Oct 05, 2015

AutoVue Support for Unigraphics NX9 and NX10

The current AutoVue 20.2.3 does not support Unigraphics versions NX9 and NX10. The following versions are supported as per the Oracle AutoVue Supported File Formats document : NX8, NX7.5, NX7, NX6, NX5, NX4 and NX3. See page 5 on:

The current workaround is to export Unigraphics NX9 or NX10 files to JT format, then view the JT files in AutoVue, for more details about this option check knowledge Note 1583463.1. Support for Unigraphics NX9 and NX10 is planned in the next AutoVue release 21.0.0 as mentioned in the following knowledge article Note 1917628.1

Tuesday Sep 22, 2015

Controlling Headers, Footers and Watermarks when Printing

Hi all,

We've had a few requests for this via support recently, so I thought it would be useful to share here how you can control the appearance of headers, footers and watermarks for AutoVue users when they print.

As a refresher - AutoVue allows the addition of headers, footers and/or watermarks when printing, and each of these can include attributes from the repository where the files are stored, such as approval status, when it was last modified, etc.

Under normal conditions, the user can set each of these interactively when printing a document.

However, there are INI options that can be set server-wide to provide defaults for each of these, *and* the user can be disallowed from changing these settings in cases where every document that is printed must have standard information added to them.

More information about the INI options to set up headers, footers and watermarks can be found in sections 9.8 and 9.9 of the Viewing/Configuration Guide (the 20.2.3 version can be found here: )

The key is that after you have set up the headers, footers and watermarks to contain the information you want them to, you can add "DISABLEWATERMARKS=1" and/or "DISABLEHEADERS=1" to the "[PRINTOPTIONS]" section of the allusers.ini file.

Note that 'DISABLEHEADERS' actually disables both headers and footers.

Happy Printing!

Wednesday Sep 02, 2015

AutoVue SolidWorks 2015 Support

As you may already know, out of the box AutoVue 20.2.3 does not support SolidWorks 2015 files. Which means that when trying to open 2D/3D SolidWorks 2015 files with AutoVue you will see a message stating "Unsupported File Format". The good news is that it is now possible to view SolidWorks 2015 2D files with AutoVue 20.2.3 after installing Patch 21070154. You can refer to Note 2025535.1 for more details. Unfortunately no patch could be made to support SolidWorks 3D in AutoVue 20.2.3 but the good news is that we are targeting support for the 3D format in our next release of AutoVue version 21.0.0.

Thursday Aug 20, 2015

Save the date for the Oracle Modern Supply Chain Experience 2016 (formerly Oracle Value Chain Summit)

The Modern Supply Chain Experience, is the event where you can learn about all things supply chain—strategy, best practices, the latest trends and products including new cloud offerings, your organization’s path to the supply chain cloud, social capabilities, mobile applications, and analytics. At this event, you’ll receive the information and expert advice to help you transform and modernize your supply chain.

The event will be held January 25-27, 2016 in San Jose, CA at the San Jose Convention Center

More details will be coming shortly.  To be the first in-the-know, sign up here to get notified by email when registration opens

Wednesday Aug 05, 2015

INSO Increases Healthcare Support Service Quality and Efficiency at San Giuseppe Hospital with AutoVue 2D Professional

INSO sistemi per le infrastrutture sociali S.p.A. is a leading international general contractor that provides engineering, construction, and related services to the healthcare, manufacturing, and service sectors. The organization delivers complex projects—such as hospitals or industrial and commercial buildings—from planning through construction and maintenance.

Having contributed significantly to the Italian healthcare network for more than 20 years, INSO was contracted to extend and restructure San Giuseppe Hospital in Empoli, a project that encompassed 42,000 square meters of building space and included the addition of 398 new hospital beds, medical equipment and furniture, as well as a sterilization station. In addition, INSO manages all maintenance, cleaning and laundry services, and catering, for San Giuseppe Hospital in Empoli, both with in-group resources as well as in partnership with external providers – such as Blue System Srl.

INSO wanted to ensure high quality hospital support services in the San Giuse Hospital of Empoli to reduce their impact on the hospital’s core business—patient care. With this in mind, they integrated Oracle’s AutoVue 2D Professional with Oracle WebCenter Portal, creating an easy-to-navigate 2D map of the entire hospital, where users can drill down into each ward to determine status of various supplies—such as fresh laundry and sterile gloves—and ensure timely replacements. Through the combined usage of Oracle’s Webcenter Portal and AutoVue, they managed to reduce the number of service requests from San Giuseppe Hospital staff—such as hospital laundry and catering services—by 40% by clarifying questions upfront with Oracle AutoVue 2D Professional ability to capture audit trail of decisions, changes, and approvals for compliance.

Click here to read more about INSO’s success story. 

Tuesday Jul 28, 2015

Diagnosing File Display Issues in AutoVue

File display issues are one of the most common issues that an AutoVue user may be faced with. With the wide array of file formats that AutoVue supports, and the large differences between the formats and their features, there are many different types of display issues that may occur.

It is important to be able to efficiently diagnose file display issues to determine the root cause. Is the issue related to the user's AutoVue configuration, to the files themselves, or is it potentially a limitation within AutoVue?

Common examples of file display issues include, Blank display (either fully blank or partially missing), incorrect display (position, rotation, colors, views, hatching, sizing, etc.), "Unsupported File Format" error message, incorrect display of text/fonts and incorrect display of LineStyles.

There are several key steps that you can take to quickly diagnose file display issues, for example verifying that the file format that you are trying to view is supported by AutoVue and ensuring that your file format is supported by the version of AutoVue that is being used. These quick troubleshooting tips and others are explained in details in following knowledge article Note 789417.1 in My Oracle Support. 

Tuesday Jul 14, 2015

Model Based Enterprise - An Introduction

I've seen more discussion lately about Model Based Enterprise (MBE) and Model Based Design, and I thought it might be useful to talk a little bit here about what it is.  I'm going to start out with an overview of what MBE is today, and we'll talk about the role AutoVue plays in a future post.

 Traditionally a lot of organizations have used 2D drawings to define the formal requirements of their products, and to drive communication with suppliers and partners - even when the design processes were done in 3d.    A lot of internal processes such as manufacturing and maintenance were also driven from 2D drawings.    This required engineers to develop both 2D drawings and 3D models for their products, which is complicated, and increases the cost pretty substantially.

 Model Based Enterprise is the idea of driving all of these processes and communication directly from the 3D models.   This seems like a pretty great idea, so perhaps the question is: why isn't everyone doing it already?   There are a number of challenges to this however - the first is ensuring that all of the information people need can really be captured in the 3D models in a way that it can be shared internally.   In many orgs the manufacturing and maintenance people are pretty used to getting what they need as 2d drawings printed on paper - transitioning to providing them with a 3D model in digital form, and training them on how to use that, can be quite expensive.

 There are a few general approaches to MBE - one common approach is to pick a relatively rich 3D CAD format such as Creo, and use the native CAD data as the model that is the basis for everything.   Another approach is to go with a neutral format that can maintain both the 3D model and all associated data, such as JT or 3D PDF.

 In both cases, it's critical to provide a simple, easy to use way to let everyone in the organization get access to the 3D data that they need - which is where AutoVue comes into the picture...  But we'll talk more about that the future.

For more information on MBE - check out

Thursday Jun 25, 2015

Printing with AutoVue Client/Server Deployment and Java JRE 8u25 and up

As you may already know AutoVue Client/Server Deployment as well as AutoVue for Agile PLM uses Java JRE on the client side in order to bring up the AutoVue client applet which is used to open files. In the latest release of AutoVue we certify Java SE 8 and higher (both 32-bit and 64-bit). We try to be as up to date as possible because we understand the importance of keeping up with all the changes on the functionality and the security side which comes with every new Java JRE release. Now when using Java SE 8u25 and up you may start seeing problems when trying to perform a print using AutoVue. The modify printer button is inactive and can’t be clicked on making it impossible to change the printer selection. This issue is a known compatibility issue between AutoVue and Java printing introduced in newer Java JRE releases. To find a solution to this printing problem please refer to Note 1939630.1 in My Oracle Support.

Tuesday Jun 16, 2015

Save the date For Oracle OpenWorld 2015

This year Oracle OpenWorld will be held October 25–29, 2015 in San Francisco

Choose from more than 2,500 sessions, tailor your schedule to get exactly the information you need. In addition to sessions, check out hundreds of Oracle partners, Oracle technology demos run by the experts who helped build the products, and get hands-on in labs where we can dig into the details.

Check back soon for more details

View sessions
Register now to receive Early Bird prices  (Until August 16)

Tuesday May 26, 2015

Configuring Single Sign-On (SSO) for an Integrated AutoVue Environment

A common topic that our Support team receives from customers is the topic of single sign-on (SSO). Specifically, customers are interested in implementing SSO for their AutoVue environment such that users' authorization to open files from a back-end system (e.g. DMS, PLM, ERP, etc) into AutoVue is automatically handled without the user having to re-authenticate.

While the overall configuration process for SSO may be somewhat complex, the AutoVue-specific aspects are extremely straightforward, and can be summarized as follows:

  1. The user must have their web browser configured to accept cookies.
  2. The AutoVue applet must be configured to forward the correct cookies (the ones required for SSO) to the AutoVue server.

That's it. No additional SSO-specific configuration is required on the AutoVue client or server. The AutoVue server automatically includes the cookies when communicating the integration component (e.g. the VueLink, or AutoVue ISDK-based integration), and it's up to the network administrator to ensure that all components between the AutoVue server and the integration component are configured correctly to enable SSO.

For more info regarding SSO configuration and troubleshooting for AutoVue – including a particular limitation of AutoVue's SSO capabilities with regards to the 'HttpOnly' flag – please refer to KM Note 1990144.1 in the My Oracle Support portal.

Tuesday May 05, 2015

"Guided Resolution" (Interactive Troubleshooting) Flow available for AutoVue Client/Server Connection Issues

Our Oracle Support team has enabled "Guided Resolution" Flows for various products such that when you create a Service Request (SR) for a specific problem type you will see a specific set of questions that guide you through to a targeted solution.

When logging a new SR for the AutoVue Client/Server Deployment Issues -> "Client/Server Connection Issues" Problem Type on any of the following products:

  • Oracle AutoVue Office
  • Oracle AutoVue 2D Professional
  • Oracle AutoVue 3D Professional
  • Oracle AutoVue EDA Professional
  • Oracle AutoVue Electro-Mechanical Professional

the Guided Resolution will be triggered and you will see screens similar to the screens below:

You respond to the prompts to come to one or more solutions or to a Data Collection.

You can see all of the selections and the solution. You may also change the edit button to change your selection on any level.

Some options lead to Data Collection

You may give feedback on the Guided Resolution using the Give Feedback button

If for some reason you aren't able to locate the right solution there is still the Next button to log an SR as usual, but the good news is that your answers will automatically be recorded in the SR and this information will be used to help us understand your issue further and to help us improve our tool.

We hope you enjoy using these new tools and that you find your solutions faster than ever!


The authors of this blog are members of the AutoVue Enterprise Visualization team at Oracle. The views expressed on this blog reflect those of the members and do not necessarily reflect the views of Oracle.


« November 2015