ORACLE FUSION CRM & CX SALES READINESS

Dear partner,

The last 12 months have been incredibly active for Oracle CRM solutions:

  • We successfully launched Fusion CRM, now recognized by analysts as a leader and delivering, quarter after quarter, breathtaking new features and functions.
  • We completed the acquisition of RightNow, the undisputed leader in Cloud based Customer Service Solutions.
  • We acquired Vitrue, Involver and Collective Intellect, three market leading Social Media Marketing and Monitoring solutions.
  • We enriched our existing CRM product portfolio with new process, UI’s and integration tools, etc.

In parallel, Oracle is launching a number of exciting partner programs, aiming to maximize your benefits when dealing with Oracle CRM solutions:

  • A Rapid Start Specialization program to help you configuring and deploying Oracle Cloud based applications
  • A new Reseller program for Oracle Cloud Based solutions
  • An ISV program for you to monetize your Fusion Application specifically developed add-on’s
  • Several training and enablement offerings in order to accelerate your specialization. The first one to take place the right after this one day of partner enablement, for your Fusion CRM specialists! Separate invitations will also be send out this very same week.

In order to update you on these CRM solutions and related partner programs, we are pleased to invite you to join an exclusive Oracle CRM and CX Sales Readiness training event.
During this one day session designed for Oracle Partner's CRM team managers, principals, sales professionals and CRM consultants, you will undercover the unique selling points of Oracle CRM solutions and be able to plan your business accordingly, leveraging the new Partner Programs.

 

DATE

Tuesday, 5th of February 2013

LOCATION
Oracle Madrid, Las Rozas
José Echegaray, 6B
Parque Empresarial de Las Rozas, Madrid


REGISTRATION

 



Agenda

Time

Topic


10:00

Opening & Welcome

10:15

Oracle CRM Strategy

10:45

Social  Relationship Management (SRM)  Overview

11:30

RightNow overview

12:00

ATG Live Help

12:30

Presented Solutions Partner Programs (training, specialization,…)

13:00

Lunch

14:00

Fusion CRM update (last releases, roadmap, successes,…)

15:30

CRM Sales Playbooks (Next Steps, what is expected, rewarding, collaboration with who for which industry , which priorities of Oracle, where funding is done etc.)

16:00

Fusion Partnerships Programs update (training, specialization, demo environments, resell, ISV’s, …)

17:00

Closing and networking drinks

 

For further information and registration please contact ana.navarro@oracle.com.

Best regards,

 

 

Richard Lefebvre

Director CRM Partner Programs
Alliances & Channels EMEA
Phone: +41 22 791 51 24
Mobile: +41 79 566 84 44

 

 

Ana Gallego Yañez

Partner Enablement Manager Spain &  Portugal      Alliances & Channels
Phone: +34 91 631 20 71

 

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