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What is New and What Has Changed in Oracle Digital Assistant 19.1.3 by Don McInnes

Juergen Kress
PaaS & Middleware Partner Adoption


Changes that must be made when migrating chatbots that were built on versions prior to 19.1.3.

· Oracle Digital Assistant 19.1.3 introduces significant new capabilities including

· Support for additional messaging channels (Microsoft Teams, Cortana, Skype and Slack)

· Service Cloud agent handoff enhancements

· WebView component self-hosting

· Improvements to system intents and conversational routing

· New Digital Assistant Insights

· Component diagnostics and data management

· Read the complete article here.


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