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What is New and What Has Changed in Oracle Digital Assistant 19.1.3 by Don McInnes

Juergen Kress
PaaS Partner Adoption


Changes that must be made when migrating chatbots that were built on versions prior to 19.1.3.

· Oracle Digital Assistant 19.1.3 introduces significant new capabilities including

· Support for additional messaging channels (Microsoft Teams, Cortana, Skype and Slack)

· Service Cloud agent handoff enhancements

· WebView component self-hosting

· Improvements to system intents and conversational routing

· New Digital Assistant Insights

· Component diagnostics and data management

· Read the complete article here.


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