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Securely extending Oracle Sales Cloud to Mobile Devices with Oracle JET and MCS by Rohit Dhamija

Juergen Kress
PaaS & Middleware Partner Adoption

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In this blog, I will present a sample implementation for a hybrid mobile app using Oracle JET (version 2.0.x) that will display data fetched from Oracle Sales Cloud via Oracle Mobile Cloud Service (version 16.3.x)

Building enterprise grade bespoke mobile apps pose a number of challenges. Implementing data retrieval in mobile application client code is incredibly complex because it needs to be shaped it in the required format within reasonable performance limits with all aspects of security handled appropriately. These requirements are addressed by mobile back-end implemented in Mobile Cloud Service (MCS), resulting into a superior user experience that implies increased user adoption.

In this sample, we will retrieve Opportunities for a specific Account from Sales Cloud and display on the mobile application.

Key Components

Below tables summarizes the key components involved in this solution:

Component

Details

Client Application (JET Hybrid app)

A JET Hybrid application that communicates with Oracle MCS

Oracle MCS

MCS (Mobile Cloud Service) delivers cloud-based, server-side mobile services to enable quick and easy app development.  It reduces complexity and redundancy when creating code blocks by providing ready-to-integrate features and templates.

Oracle  Sales Cloud

Oracle Sales Cloud delivers a wide range of functionality to improve sales effectiveness, better understand customers, and build a pipeline for success. It exposes multiple public REST APIs that can be used to access data stored in Sales Cloud and construct integrations to other systems

Life-Cycle Flow

Below diagram shows the life-cycle flow for data flow from Oracle Sales Cloud to Mobile device via MCS:

Below are the main steps involved:

  1. The mobile app initiates connection with the mobile back-end server (MCS) and authenticate the logged in user.
  2. The mobile app make a REST call to custom API
  3. The custom API internally uses connector API to interact with Oracle Sales Cloud
  4. The response received to custom API’s is sent back to display data in the app. Read the complete article here.

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