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Printing Multi-Line Text Messages from an Output component by Frank Nimphius

Juergen Kress
PaaS & Middleware Partner Adoption

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All bot responses are messages. The most common output is the text message that prints in a bubble. Especially at the end of a bot task, bot designers look for a way to print a summary of outcome of the user-bot interaction. For this, designers have different requirements

· Print text messages in Multiple Bubbles

· Print multi-line text messages in a single bubble

Printing Messages in Multiple Bubbles

In Oracle Digital Assistant, a message in a bubble is the outcome of a System.Output component, a System.CommonResponse component, or calls to conversation.reply(message) in a custom component. From a UX perspective, printing messages in multiple bubbles appears more engaging than a long message in a single bubble. Well, at least until you print too many message bubbles so the user loses orientation with this approach.

The key to printing multiple messages in a bubble is to keep on printing message without waiting for users to provide another input. Here's How you do it. Read the complete article here.

 

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