Chatbot support for multiple languages is a worldwide requirement. Almost every country has the need for supporting foreign languages, be it to support...
Chatbot support for multiple languages is a worldwide requirement. Almost every country has the need for supporting foreign languages, be it to support immigrants, refugees, tourists, or even employees crossing borders on a daily basis for their jobs. According to the Linguistic Society of America1, as of 2009, 6,909 distinct languages were classified, a number that since then has been grown. Although no bot needs to support all languages, you can tell that for developers...
Chatbot support for multiple languages is a worldwide requirement. Almost every country has the need for supporting foreign languages, be it to support immigrants, refugees, tourists, or even...
In an earlier TechExchange sample from November 2017 titled "Strategy for Handling Unresolved Intent Resolutions So Users Remain Unstuck" we demonstrated a...
In an earlier TechExchange sample from November 2017 titled "Strategy for Handling Unresolved Intent Resolutions So Users Remain Unstuck" we demonstrated a technique to display a list of intents that got resolved with more than 0% confidence in cases where intent resolution did not succeed passing the confidence threshold set on the System.Intent component. With the current version of Oracle Intelligent Bots there exists another option to handle the very same use case. In...
In an earlier TechExchange sample from November 2017 titled "Strategy for Handling Unresolved Intent Resolutions So Users Remain Unstuck" we demonstrated a technique to display a list of intents that...
At the Community Workspace (Community membership required) we published the Oracle OpenWorld 2018 presentations in ppt format: Blockchain Content and...
At the Community Workspace (Community membership required) we published the Oracle OpenWorld 2018 presentations in ppt format: Blockchain Content and Experience Data Integration & Governance Data Lake and Data Science Development Tools Digital Assistant (chatbot) Integration PaaS for SaaS Security & Identity Amit Zavery OOW keynote 2018 Amit Zavery Next big Thing 2018 Please use the material to update your customer base on the latest Oracle cloud services. In case you run a...
At the Community Workspace (Community membership required) we published the Oracle OpenWorld 2018 presentations in ppt format: Blockchain Content and Experience Data Integration & Governance Data...
Visual conversation flow is a first thing to create, when you want to build chatbot. Such flow will help to define proper set of intents along with dialog path....
Visual conversation flow is a first thing to create, when you want to build chatbot. Such flow will help to define proper set of intents along with dialog path. Otherwise it is very easy to get lost in conversation transitions and this will lead to chatbot implementation failure. Our chatbot for medical system doesn't make any decisions, instead it helps user to work with enterprise system. It gets user input and during conversation leads to certain API call - which at the...
Visual conversation flow is a first thing to create, when you want to build chatbot. Such flow will help to define proper set of intents along with dialog path. Otherwise it is very easy to get lost...
Oracle Bot comes with a very sophisticated language detection and translation service. You can attach either a Microsoft or Google service to the environment...
Oracle Bot comes with a very sophisticated language detection and translation service. You can attach either a Microsoft or Google service to the environment and make use of it within your bot. Oracle Bots dev guide talks about it here. But, these translation services are not free. So for my development purposes I created a custom component, which does the same for me but for FREE. Introducing Yandex APIs (https://tech.yandex.com/translate/). It is simple and easy to use. And...
Oracle Bot comes with a very sophisticated language detection and translation service. You can attach either a Microsoft or Google service to the environment and make use of it within your bot. Oracle...
Oracle Bots comes with platform Translation services, which you can connect to Google or Microsoft services to translate the bot to user default locale. But...
Oracle Bots comes with platform Translation services, which you can connect to Google or Microsoft services to translate the bot to user default locale. But what if you want to control this auto-translation and restrict the bot to only a few languages. Or want to do Intent matching properly or extracting the Entities properly depending on the language. In the following Bot Design pattern, I will explain how to approach a development of an Oracle Bot which support multiple...
Oracle Bots comes with platform Translation services, which you can connect to Google or Microsoft services to translate the bot to user default locale. But what if you want to control...
We are building our own enterprise chatbot. This chatbot helps enterprise users to run various tasks - invoice processing, inventory review, insurance cases...
We are building our own enterprise chatbot. This chatbot helps enterprise users to run various tasks - invoice processing, inventory review, insurance cases review, order process - it will be compatible with various customer applications. Chatbot is based on TensorFlow Machine learning for user input processing. Machine learning helps to identify user intent, our custom algorithm helps to set conversation context and return response. Context gives control over sequence of...
We are building our own enterprise chatbot. This chatbot helps enterprise users to run various tasks - invoice processing, inventory review, insurance cases review, order process - it will be...
Using SMS is a very convenient way to communicate with someone these days and most people prefer to use SMS instead of email. SMS also gives you a history of...
Using SMS is a very convenient way to communicate with someone these days and most people prefer to use SMS instead of email. SMS also gives you a history of the conversation while, for example, the context of a phone call can be easily forgotten if you don’t take notes. In the same way that you text someone these days, you could also apply the same idea to business communications. The convenience, flexibility and speed of SMS can dramatically improve customer service. On top...
Using SMS is a very convenient way to communicate with someone these days and most people prefer to use SMS instead of email. SMS also gives you a history of the conversation while, for example, the...
The key to building a successful chatbot is to ensure that the bot and the user can have a conversation that both sides understand. How well the bot understands...
The key to building a successful chatbot is to ensure that the bot and the user can have a conversation that both sides understand. How well the bot understands the conversation depends in part on the quality and amount of end user utterance data. In Oracle Intelligent Bots, sample utterances define a base set of phrases (which would be regarded as typical phrases for that intent) that are used to train the bot to resolve user intent. In this article we offer some general...
The key to building a successful chatbot is to ensure that the bot and the user can have a conversation that both sides understand. How well the bot understands the conversation depends in part on the...
