Were your company’s Black Friday and Cyber Monday sales events a success? Could they have been more profitable? What if during these peak sales times you could...
Were your company’s Black Friday and Cyber Monday sales events a success? Could they have been more profitable? What if during these peak sales times you could contain your costs? The Oracle Digital Assistant for Service Cloud can do just that by deflecting 20% or more of customer service calls, reducing hold times and therefore the chance of losing customers, and decreasing the amount of service staff you have to hire. Interested? Join us for a webinar to learn more....
Were your company’s Black Friday and Cyber Monday sales events a success? Could they have been more profitable? What if during these peak sales times you could contain your costs? The Oracle...
As you may know, the Common Response component (System.CommonResponse) can be used to iteratively stamp response items sourced from an array. Sometimes however...
As you may know, the Common Response component (System.CommonResponse) can be used to iteratively stamp response items sourced from an array. Sometimes however it is not the repeated rendering of a response item that bot designers need but the repeated looping over a dialog flow state or many dialog flow states (block). In this quick tip I explain how to create a loop in the dialog flow of a skill bot that gets terminated when a specific condition is met. Building Loops in...
As you may know, the Common Response component (System.CommonResponse) can be used to iteratively stamp response items sourced from an array. Sometimes however it is not the repeated rendering of a...
All bot responses are messages. The most common output is the text message that prints in a bubble. Especially at the end of a bot task, bot designers look for...
All bot responses are messages. The most common output is the text message that prints in a bubble. Especially at the end of a bot task, bot designers look for a way to print a summary of outcome of the user-bot interaction. For this, designers have different requirements · Print text messages in Multiple Bubbles · Print multi-line text messages in a single bubble Printing Messages in Multiple Bubbles In Oracle Digital Assistant, a message in a bubble is the outcome of a...
All bot responses are messages. The most common output is the text message that prints in a bubble. Especially at the end of a bot task, bot designers look for a way to print a summary of outcome...
Today, Oracle Digital Assistant product management has launched a new public Website to share tutorials and training materials with bot developers. The new...
Today, Oracle Digital Assistant product management has launched a new public Website to share tutorials and training materials with bot developers. The new website is hosted on GitHub and can be accessed by anyone. Releasing tutorials and trainings on GitHub also is an invitation to the Oracle Digital Assistant developer community to contribute with their own tutorials on Oracle Digital Assistant. You can access the all new Oracle TechExchange - Oracle Digital Assistant...
Today, Oracle Digital Assistant product management has launched a new public Website to share tutorials and training materials with bot developers. The new website is hosted on GitHub and can...
There are numerous HR processes that are key to the organization's operations yet are repetitive, mundane and time-consuming. Introducing automation into such...
There are numerous HR processes that are key to the organization's operations yet are repetitive, mundane and time-consuming. Introducing automation into such processes, can free the HR department and enable them to concentrate on complex tasks like policy matters and training & development. We'd like to invite you to a LIVE webcast conducted by Evosys, an Oracle Platinum Partner with 800+ Oracle HCM Cloud solutions. Agenda: Introduction Oracle’s HCM solution for HR Services...
There are numerous HR processes that are key to the organization's operations yet are repetitive, mundane and time-consuming. Introducing automation into such processes, can free the HR department and...
Join Capgemini and Oracle for a Developer Meetup in London Grant Ronald - Conversational UI & Digital Assistant (Director of Product Management Oracle Mobility...
Join Capgemini and Oracle for a Developer Meetup in London Grant Ronald - Conversational UI & Digital Assistant (Director of Product Management Oracle Mobility and Intelligent Chatbots) Grant will talk, demo and share his war stories of building AI-driven conversational assistants based on his experiences of working with dozens of go-live projects: How do you build an engaging customer experience with only words? What are the tips and tricks for designing intents? How is...
Join Capgemini and Oracle for a Developer Meetup in London Grant Ronald - Conversational UI & Digital Assistant (Director of Product Management Oracle Mobility and Intelligent Chatbots) Grant will...
Oracle Cloud Platform Digital Assistant 2019 Associate (1Z0-1071) Certification Oracle Digital Assistant provides the platform and tools to easily build...
Oracle Cloud Platform Digital Assistant 2019 Associate (1Z0-1071) Certification Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that respond instantly, improve user satisfaction, and increase business efficiencies. Why to become a...
Oracle Cloud Platform Digital Assistant 2019 Associate (1Z0-1071) Certification Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to...
During the holiday shopping season, the volume of customer service requests will only increase. Is your customer service department ready to handle this...
During the holiday shopping season, the volume of customer service requests will only increase. Is your customer service department ready to handle this additional demand? If not, how quickly can you scale your customer service department? Instead, consider using a digital assistant to augment your service department without adding headcount. A digital assistant can deflect a large number of service requests, and with Black Friday approaching, now is the time to get your...
During the holiday shopping season, the volume of customer service requests will only increase. Is your customer service department ready to handle this additional demand? If not, how quickly can...
SPS is a Mexican company based in Mexico City, this year we were awarded by Oracle as Partner of the Year in Latin America and Worldwide in Emerging...
SPS is a Mexican company based in Mexico City, this year we were awarded by Oracle as Partner of the Year in Latin America and Worldwide in Emerging Technologies for the implementation of a digital assistant, using oracle technologies. The solution was designed to support PROFUTURO's customer service, a private financial institution focused on the generation of funds for the retirement of Mexican workers who hire their services. PROFUTURO enabled a new digital communication...
SPS is a Mexican company based in Mexico City, this year we were awarded by Oracle as Partner of the Year in Latin America and Worldwide in Emerging Technologies for the implementation of a digital...
