Oracle Digital Assistant is a very powerful platform with a very fast industry adoption. We at Moblize.it LLC have been using it for our customers to improve...
Oracle Digital Assistant is a very powerful platform with a very fast industry adoption. We at Moblize.it LLC have been using it for our customers to improve their productivity and enhance their business processes. Effective use of digital assistants cuts the requirement of human agents drastically and saves over 80% of operational cost. Some of our customers have been using the ODA for supporting conferences and live events where attendees may have numerous questions. In...
Oracle Digital Assistant is a very powerful platform with a very fast industry adoption. We at Moblize.it LLC have been using it for our customers to improve their productivity and enhance...
How to access to conversation logs is common question among Oracle Digital Assistant bot designers, developers and administrators. Oracle Digital Assistant...
How to access to conversation logs is common question among Oracle Digital Assistant bot designers, developers and administrators. Oracle Digital Assistant provides several options for accessing conversation logs. A new option, which was introduced in Oracle Digital Assistant Version 19.1.5, is the ability to access session-specific conversation log information through a protected REST API. This REST API can also be used from a custom component to access the conversation log...
How to access to conversation logs is common question among Oracle Digital Assistant bot designers, developers and administrators. Oracle Digital Assistant provides several options for...
Use the new digital assistant (DA) web client and HCM skills to get the information you need. Instead of using the traditional method of navigating within...
Use the new digital assistant (DA) web client and HCM skills to get the information you need. Instead of using the traditional method of navigating within the application, interact with the HCM digital assistant in a conversational way. You use natural speaking language to ask a question or give the bot a command. You can ask the bot the same question in different ways using a variety of commonly used words and phrases. So while on the road or between meetings, you can...
Use the new digital assistant (DA) web client and HCM skills to get the information you need. Instead of using the traditional method of navigating within the application, interact with the HCM...
Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot...
Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot about when bots actually help customers and when they annoy them. Langford, who’s spent more than 25 years in customer service and is the vice president of client services at Harte Hanks, says the first step to exploring bots is understanding what your customers typically need help with, and how much human interaction...
Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot about when bots actually help customers...
These are exciting times for those of us who are working in Artificial Intelligence (AI) and Machine Learning (ML) space. Take Voice Assistants as an example....
These are exciting times for those of us who are working in Artificial Intelligence (AI) and Machine Learning (ML) space. Take Voice Assistants as an example. In the consumer world, voice assistants have gone from “the next best thing” to ubiquitous household items. We turn to these voice devices at our homes to get the weather forecast, listen to our favorite tunes, find out the latest in news, play trivia, or simply to entertain ourselves. All this while we are acutely...
These are exciting times for those of us who are working in Artificial Intelligence (AI) and Machine Learning (ML) space. Take Voice Assistants as an example. In the consumer world, voice assistants...
Attend our April edition of the PaaS Partner Community Webcast live on April 28th 2020 at 16:30 CET. Oracle Digital Assistant innovates HCM, CX and HCM...
Attend our April edition of the PaaS Partner Community Webcast live on April 28th 2020 at 16:30 CET. Oracle Digital Assistant innovates HCM, CX and HCM solutions Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. In Human Capital Management chatbots improve access to employee...
Attend our April edition of the PaaS Partner Community Webcast live on April 28th 2020 at 16:30 CET. Oracle Digital Assistant innovates HCM, CX and HCM solutions Chatbots have quickly become a...
Natural language conversations are, by their very nature, free-flowing. But they may not always be the best way for your skill to collect information from a...
Natural language conversations are, by their very nature, free-flowing. But they may not always be the best way for your skill to collect information from a user. For example, when entering credit card or passport details, users need to enter this information precisely. In addition, information like passwords or secrets should not be displayed in the messenger conversation history. In the past, bot designers used the Instant Apps feature in Oracle Digital Assistant to help...
Natural language conversations are, by their very nature, free-flowing. But they may not always be the best way for your skill to collect information from a user. For example, when entering credit...
At Oracle Code One in October, and also on DOAG in Nurnberg Germany in November I presented on how to go beyond your regular chatbot. This presentation...
At Oracle Code One in October, and also on DOAG in Nurnberg Germany in November I presented on how to go beyond your regular chatbot. This presentation contained a part on exposing your Oracle Digital Assistant over Alexa and also a part on face recognition. I finally found the time to blog about it. In this blogpost I will share details of the Alexa implementation in this solution. Typically there are 3 area's of interest which I will explain. Webhook Code to enable...
At Oracle Code One in October, and also on DOAG in Nurnberg Germany in November I presented on how to go beyond your regular chatbot. This presentation contained a part on exposing your Oracle...
The widgets most commonly used when creating chatbot user interfaces are input text fields and value lists. The Common Response component in Oracle Digital...
The widgets most commonly used when creating chatbot user interfaces are input text fields and value lists. The Common Response component in Oracle Digital Assistant lets you create text and value list user interfaces directly from entity definitions. What not many bot designers know is that the dialog flow code for building such interfaces can be created generically, so it can be re-used in various dialog flow states. This article explains how to configure entities and the...
The widgets most commonly used when creating chatbot user interfaces are input text fields and value lists. The Common Response component in Oracle Digital Assistant lets you create text and value...
