Oracle Digital Assistant is a new name for Oracle Chatbot. Actually it is not only a new name - from now on chatbot functionality is extracted into separate...
Oracle Digital Assistant is a new name for Oracle Chatbot. Actually it is not only a new name - from now on chatbot functionality is extracted into separate cloud service - Oracle Digital Assistance (ODA) Cloud service. It runs separately now, not part of Oracle Mobile Cloud Service. I think this is a strong move forward - this should make ODA service lighter, easier to use and more attractive to someone who is not Oracle Mobile Cloud service customer. I was playing around...
Oracle Digital Assistant is a new name for Oracle Chatbot. Actually it is not only a new name - from now on chatbot functionality is extracted into separate cloud service - Oracle Digital...
Recent breakthroughs in artifcial intelligence (AI) has made the ubiquity of mobile devices even more impactful to our lives. Businesses can now automate...
Recent breakthroughs in artifcial intelligence (AI) has made the ubiquity of mobile devices even more impactful to our lives. Businesses can now automate customer engagements with AI powered digital assistants (aka. chatbots). Whether it’s a simple mobile app, or a sophisticated digital assistant with skills representing multiple backend systems, Oracle Mobile Cloud and Oracle Digital Assistant, enable customers to succeed by simplifying the development, deployment, and...
Recent breakthroughs in artifcial intelligence (AI) has made the ubiquity of mobile devices even more impactful to our lives. Businesses can now automate customer engagements with AI powered digital...
The meteoric rise of chatbots, and proof in the last year that this rise is not a fad, has given end users a natural way to engage with business via a...
The meteoric rise of chatbots, and proof in the last year that this rise is not a fad, has given end users a natural way to engage with business via a conversational user interface and has given brands new purpose in providing better customer service. As the brand-customer relationship has grown and has become even more intertwined, enterprises are beginning to see success with the deployment of these bots. For example, Bank of America released Erica – a chatbot for consumer...
The meteoric rise of chatbots, and proof in the last year that this rise is not a fad, has given end users a natural way to engage with business via a conversational user interface and has given...
Hands-On Oracle Digital Assistant Workshops Le invitamos a participar en una capacitación de tres días en la que presentaremos una descripción general de las...
Hands-On Oracle Digital Assistant Workshops Le invitamos a participar en una capacitación de tres días en la que presentaremos una descripción general de las capacidades de la plataforma Oracle Digital Assistant (ODA). Los temas cubiertos incluyen los fundamentos del conocimiento del dominio, la comprensión de los desafíos de un proyecto de conversación y cómo crear conversaciones, cómo capacitarse y cómo crear las mejores prácticas. 23 y 24 de julio de 2019 25 de julio de...
Hands-On Oracle Digital Assistant Workshops Le invitamos a participar en una capacitación de tres días en la que presentaremos una descripción general de las capacidades de la plataforma...
Most, if not all, bots built with Oracle Intelligent Bots uses custom components. Custom components allow developers to integrate custom logic, custom bot...
Most, if not all, bots built with Oracle Intelligent Bots uses custom components. Custom components allow developers to integrate custom logic, custom bot user interface responses and remote data (CRUD) to a dialog flow, and therefore to the user-bot conversation. The new Oracle Bots Node.js SDK published on GitHub makes building custom component easy for components to be deployed to Node Express containers or Oracle Autonomous Mobile Cloud. Beside of providing the Oracle...
Most, if not all, bots built with Oracle Intelligent Bots uses custom components. Custom components allow developers to integrate custom logic, custom bot user interface responses and remote data...
Design Rich Conversations and Multichannel Experiences with Oracle Digital Assistant and Oracle Content & Experience. The PaaS Summer Camp is a hands-on...
Design Rich Conversations and Multichannel Experiences with Oracle Digital Assistant and Oracle Content & Experience. The PaaS Summer Camp is a hands-on training for cutting-edge software consultants, engineers and enterprise-level professionals.This full-week training allows developers to get a deep dive view of both Oracle Digital Assistant and Oracle Content & Experience, with a special focus on conversational design. Agenda Highlights Oracle Digital Assistant: Design...
Design Rich Conversations and Multichannel Experiences with Oracle Digital Assistant and Oracle Content & Experience. The PaaS Summer Camp is a hands-on training for cutting-edge software consultants,...
In earlier articles, I discussed Digital Assistant, provisioning a Digital Assistant, building skills and making it multi-lingual. In this post, I would like to...
In earlier articles, I discussed Digital Assistant, provisioning a Digital Assistant, building skills and making it multi-lingual. In this post, I would like to take the discussion forward to address certain scenarios where there is a need for Human Intervention when the Bot cannot handle the conversation and instead redirect the chat to a human agent. Chatbots can augment the call centre interactions by taking away the load from the agents in answering the most frequently...
In earlier articles, I discussed Digital Assistant, provisioning a Digital Assistant, building skills and making it multi-lingual. In this post, I would like to take the discussion forward to...
In the Oracle Intelligent Bots dialog flow editor, how often is it that you find yourself in the need to copy one or more context variables names to the...
In the Oracle Intelligent Bots dialog flow editor, how often is it that you find yourself in the need to copy one or more context variables names to the System.ResetVariables or System.CopyVariables components? Especially, the System.ResetVariables component is frequently used to ensures context variables are reset before rerunning a conversation of parts of it. So instead of copying one context variable name after the next, which is cumbersome to do, you can use the ctrl-key...
In the Oracle Intelligent Bots dialog flow editor, how often is it that you find yourself in the need to copy one or more context variables names to the System.ResetVariables or System.CopyVariables...
Majority of the websites have FAQ pages, and they are always dull. If only you could convert your FAQ to something more tangible that solves the users need...
Majority of the websites have FAQ pages, and they are always dull. If only you could convert your FAQ to something more tangible that solves the users need you could resolve customer frustration of finding the right information. Moreover, if that experience is more interactive, it leads to an engaging experience where you can contextualise the data and also execute the task on behalf of the customer. We can create this rich experience by making your traditional FAQ’s...
Majority of the websites have FAQ pages, and they are always dull. If only you could convert your FAQ to something more tangible that solves the users need you could resolve customer frustration of...
