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How to use a custom skill to handle the System help intent in Oracle Digital Assistant by Frank Nimphius

Juergen Kress
PaaS Partner Adoption


System intents exist in Oracle Digital Assistant for "help", "exit" and the "unresolvedIntent". The "help" System Intent, when resolved in Oracle Digital Assistant, generates a UI that consists of cards with the contained skills' invocation names and sample utterances.

The image below shows the card for a Pasta Maker skill contained in a digital assistant. The invocation name "Pasta Maker" is shown as the title of the skill. A brief description and example utterances are provided to explain to the user how she could call the skill. A similar card is displayed in a carousel for all other skills in a digital assistant. Read the complete article here.


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